adriantyler Posted July 15, 2020 Share #1 Posted July 15, 2020 Advertisement (gone after registration) I have just noticed what looks like a smear of oil on the inside of the EVF viewfinder. It does not show up on the screen or on the DNGS (thankfully). But when I look throught the EVF viewfinder there it is, about a quarter of the way into the frame, it looks like some kind of oily rad was passed over it... Impossible to remove from the outside... Anyone else seen this defect? thanks here are some Q shots: https://www.adriantyler.net/valdesil/ Link to post Share on other sites More sharing options...
Advertisement Posted July 15, 2020 Posted July 15, 2020 Hi adriantyler, Take a look here Smear on Leica Q EVF. I'm sure you'll find what you were looking for!
faxao Posted July 15, 2020 Share #2 Posted July 15, 2020 I went through the same nightmare unfortunately, good luck Link to post Share on other sites More sharing options...
wda Posted July 17, 2020 Share #3 Posted July 17, 2020 On 7/15/2020 at 10:29 PM, adriantyler said: I have just noticed what looks like a smear of oil on the inside of the EVF viewfinder. It does not show up on the screen or on the DNGS (thankfully). But when I look throught the EVF viewfinder there it is, about a quarter of the way into the frame, it looks like some kind of oily rad was passed over it... Impossible to remove from the outside... Anyone else seen this defect? thanks here are some Q shots: https://www.adriantyler.net/valdesil/ I had what appeared to be delamination, starting from the upper left corner. It required a new replacement EVF which was carried out in Germany. Link to post Share on other sites More sharing options...
adriantyler Posted July 20, 2020 Author Share #4 Posted July 20, 2020 Thanks David and faxao... Not the news I was hoping to hear, looks like it's a 500 euro fix on a part that looks like it was defective from the start... adrian Link to post Share on other sites More sharing options...
wda Posted July 20, 2020 Share #5 Posted July 20, 2020 Adrian, it should be less than half that figure, if outside warranty period. You will also get a complete overhaul of your camera as a bonus. Link to post Share on other sites More sharing options...
Alexia Posted February 6, 2021 Share #6 Posted February 6, 2021 On 7/17/2020 at 5:29 AM, wda said: I had what appeared to be delamination, starting from the upper left corner. It required a new replacement EVF which was carried out in Germany. This is sadly a great description of what my EVF looks like. 1 Link to post Share on other sites More sharing options...
wda Posted February 6, 2021 Share #7 Posted February 6, 2021 Advertisement (gone after registration) Very sorry to read this. If you elect to have your camera serviced, you will have an improved EFF and a thorough overhaul, which should enhance its resaleability. 1 Link to post Share on other sites More sharing options...
PhotoCruiser Posted February 6, 2021 Share #8 Posted February 6, 2021 vor 3 Stunden schrieb Alexia: This is sadly a great description of what my EVF looks like. That's sad to hear. Hopefully your Leica Shop and/Or Leica itself is generous to fix that problem. Good luck with that and let us know how it turned ou? Chris 2 Link to post Share on other sites More sharing options...
Alexia Posted February 6, 2021 Share #9 Posted February 6, 2021 (edited) 7 hours ago, PhotoCruiser said: That's sad to hear. Hopefully your Leica Shop and/Or Leica itself is generous to fix that problem. Good luck with that and let us know how it turned ou? Chris Thanks Chris! I will keep everyone updated. What's the current thinking on the best Leica service centers? New Jersey or Wetzlar? Or both good? Edited February 6, 2021 by Alexia Link to post Share on other sites More sharing options...
wda Posted February 6, 2021 Share #10 Posted February 6, 2021 1 hour ago, Alexia said: Thanks Chris! I will keep everyone updated. What's the current thinking on the best Leica service centers? New Jersey or Wetzlar? Or both good? In the UK, I went to Leica UK in London who examined the camera and then sent it to Germany for the EVF replacement. Initially, London thought they could fix the problem. I would adopt this approach in the future unless the fault was covered by warranty. My choice then, would be to work directly with my dealer. 1 Link to post Share on other sites More sharing options...
nwphil Posted February 7, 2021 Share #11 Posted February 7, 2021 7 hours ago, Alexia said: Thanks Chris! I will keep everyone updated. What's the current thinking on the best Leica service centers? New Jersey or Wetzlar? Or both good? Call or email LeicaUSA customer service or repair first - explain what is going on and ask their advice. It's very likely they will tell to send it to them first - Wetzlar also might tell you to send it to nearest repair center first. If a LRC can't do it, then it will be sent to Wetzlar 1 Link to post Share on other sites More sharing options...
pwilmo Posted February 25, 2022 Share #12 Posted February 25, 2022 My Leica Q developed the EVF fault described here by many, it is called delamination. I contacted Leica Mayfair customer care and they agreed to replace the EVF for £210. I sent it to them Royal Mail - next day, tracked and insured £12.65 on Thursday 24 FEB. My Leica Q was repaired and returned 4 days later incl. Sat and Sunday. Delivered on Mon 28FEB Thank you Leica Mayfair, that's Customer Care. 2 Link to post Share on other sites More sharing options...
Olaf_ZG Posted February 25, 2022 Share #13 Posted February 25, 2022 I had the same but since I bought the camera second hand from a dealer, it was solved within warranty. Really happy about the service. Link to post Share on other sites More sharing options...
Namrof Posted February 27, 2022 Share #14 Posted February 27, 2022 On 2/26/2022 at 7:32 AM, pwilmo said: My Leica Q developed the EVF fault described here by many, it is called delamination. I contacted Leica Mayfair customer care and they agreed to replace the EVF for £210. I sent it to them Royal Mail - next day, tracked and insured £12.65 on Thursday 24 FEB. My Leica Q was repaired and returned 4 days later incl. Sat and Sunday. Delivered on Mon 28FEB Thank you Leica Mayfair, that's Customer Care. I had the same issue with my Q. The Leica service centre in Australia were not able to do the repair so the camera had to be sent to Leica in Germany. It arrive this week but I am still waiting on a quote for repair. Great to hear you had such a quick turnaround. Unfortunately being in Australia, I'm looking at 8-10 weeks without my Q Link to post Share on other sites More sharing options...
Krusty Posted June 12, 2024 Share #15 Posted June 12, 2024 i have also something like smear on my viewfinder and it is hard to keep it clean. In my opinion the problem is, that even if you use a soft cloth to keep the viewfinder clean on some day it will be dull / blunt and the anti-reflection coating will be wiped away... On a Leica M this should be no problem, because 1) the glass in the viewfinder is maybe a real glass and not made of plastic and 2) I think it can be replaced. But on the Q you have to replace the whole viewfinder even if you just need a new glass. Or is there a way just to replace this part? Link to post Share on other sites More sharing options...
wda Posted June 12, 2024 Share #16 Posted June 12, 2024 (edited) It is worth your searching this forum for previous discussions of this problem. I don't think you can solve it by cleaning. Later. You need not search far. Just go to the top of this topic. Edited June 12, 2024 by wda Link to post Share on other sites More sharing options...
Krusty Posted June 12, 2024 Share #17 Posted June 12, 2024 vor 1 Stunde schrieb wda: It is worth your searching this forum for previous discussions of this problem. I don't think you can solve it by cleaning. Later. You need not search far. Just go to the top of this topic. My problem is outside of the viewfinder and it happens when you clean your viewfinder too often. The glass quality is not like an iPhone or else… but your answer will perhaps be true also in my case as it is not possible to open the viewfinder and replace the glass 1 Link to post Share on other sites More sharing options...
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