Robert Hansson Posted October 31, 2019 Share #1 Posted October 31, 2019 Advertisement (gone after registration) Hello! anyone with the same problem? Bought a Q a couple of weeks ago and noticed that swiping images and using the AF release only works from time to time. Not that i ever use these functions but its good to have if you want to sell the camera in the future. I tried to reset the camera but is there someting els i can do? want to ask Leica about it but cant find a support e-mail?🤔 Regards Robert Link to post Share on other sites More sharing options...
Advertisement Posted October 31, 2019 Posted October 31, 2019 Hi Robert Hansson, Take a look here Leica Q touch function not working. I'm sure you'll find what you were looking for!
Macberg Posted November 1, 2019 Share #2 Posted November 1, 2019 (edited) Maybe you have changed to another user profile, where the touch function is deactivated. In Leica's user profiles, EVERY single function/adjustment is saved, so if you change from one profile to another and in one of them any function in disabled, this could lead to the assumption that something doesn't work properly. Happened to me already... Edited November 1, 2019 by Macberg Link to post Share on other sites More sharing options...
Robert Hansson Posted November 1, 2019 Author Share #3 Posted November 1, 2019 Yes but it stops working while using it. Like swiping pictures and suddenly it stops working and i have to use the arrows. Or take maby 2-3 shots with the AF + release and then stops react To my finger touch.😕 Link to post Share on other sites More sharing options...
Macberg Posted November 1, 2019 Share #4 Posted November 1, 2019 (edited) @Robert Hansson That's definitely not as it is supposed to be. Try here, you must choose your region first, then go to "service & support" or the like: https://de.leica-camera.com/country/chooser I, however, would first visit the dealer you purchased your Q at. Edited November 1, 2019 by Macberg Link to post Share on other sites More sharing options...
viramati Posted November 2, 2019 Share #5 Posted November 2, 2019 try a camera reset Link to post Share on other sites More sharing options...
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