Churro Posted July 14, 2019 Share #1 Posted July 14, 2019 Advertisement (gone after registration) Ever since installing the Fotos App 1.3 update I cannot get my Q2 to connect to the app. Is anyone else having this issue? Link to post Share on other sites More sharing options...
Advertisement Posted July 14, 2019 Posted July 14, 2019 Hi Churro, Take a look here Issues with Foto 1.3 update? Can’t connect now.. I'm sure you'll find what you were looking for!
DexL Posted July 15, 2019 Share #2 Posted July 15, 2019 Mine is actually working better than before, not perfect but better. Try deleting app and reloading...? Link to post Share on other sites More sharing options...
jimbn Posted July 17, 2019 Share #3 Posted July 17, 2019 Versions 1.3.0 and 1.3.1 do not pair with Android 8.1.0 (my device) makes contact, recognizes the Q2 and retrieves the necessary data from the Q2. After a few minutes the message appears on the Q2 that the connection has failed.Reinstalling the earlier version 1.2.0 as APK file works. Link to post Share on other sites More sharing options...
JimBo Posted July 18, 2019 Share #4 Posted July 18, 2019 I had the same issue with my QP. The solution was to turn OFF Cellular data for the Fotos app. You may need to delete and reinstall the app as well. JB 1 Link to post Share on other sites More sharing options...
Churro Posted July 22, 2019 Author Share #5 Posted July 22, 2019 On 7/17/2019 at 5:18 PM, JimBo said: I had the same issue with my QP. The solution was to turn OFF Cellular data for the Fotos app. You may need to delete and reinstall the app as well. JB Thanks for the tip! Putting it in airplane mode and then turning on WiFi gets it to connect. 2 Link to post Share on other sites More sharing options...
RMT52 Posted July 22, 2019 Share #6 Posted July 22, 2019 On 7/14/2019 at 7:06 PM, Churro said: Ever since installing the Fotos App 1.3 update I cannot get my Q2 to connect to the app. Is anyone else having this issue? same here. i'm unable to pair it too. Link to post Share on other sites More sharing options...
omar.gurnah Posted July 22, 2019 Share #7 Posted July 22, 2019 Advertisement (gone after registration) I just keep getting prompted on my iPhone to connect to the Q2's WiFi. I accept, and then it just prompts me again. Stuck in that cycle. Link to post Share on other sites More sharing options...
RMT52 Posted July 23, 2019 Share #8 Posted July 23, 2019 (edited) 17 hours ago, omar.gurnah said: I just keep getting prompted on my iPhone to connect to the Q2's WiFi. I accept, and then it just prompts me again. Stuck in that cycle. yup. same error. i've tried deleting the wifi connection from my iphone. doesn't seem to fix it. Edited July 23, 2019 by RMT52 Link to post Share on other sites More sharing options...
Leica Guy Posted July 23, 2019 Share #9 Posted July 23, 2019 Are you reporting the defect? Please do. Link to post Share on other sites More sharing options...
Churro Posted July 23, 2019 Author Share #10 Posted July 23, 2019 6 hours ago, RMT52 said: yup. same error. i've tried deleting the wifi connection from my iphone. doesn't seem to fix it. Have you tried putting your phone in airplane mode and turning on WiFi and then trying to connect to the camera? That’s what I have to do for it to work... it’s a bit odd but at least it now works. 1 Link to post Share on other sites More sharing options...
Leica Guy Posted July 23, 2019 Share #11 Posted July 23, 2019 That’s exactly how I operate when traveling out of the US. Especially on a ship. It works great. No data or roaming charges. Even better if FOTOS works. Link to post Share on other sites More sharing options...
RMT52 Posted July 25, 2019 Share #12 Posted July 25, 2019 On 7/23/2019 at 5:23 PM, Churro said: Have you tried putting your phone in airplane mode and turning on WiFi and then trying to connect to the camera? That’s what I have to do for it to work... it’s a bit odd but at least it now works. i haven't. i'll try that when i go home. thanks for the tip! Link to post Share on other sites More sharing options...
superetoile Posted August 4, 2019 Share #13 Posted August 4, 2019 On 7/17/2019 at 6:18 PM, JimBo said: I had the same issue with my QP. The solution was to turn OFF Cellular data for the Fotos app. You may need to delete and reinstall the app as well. JB Disabling cellular for the Fotos app solved the connection problems with my Q2. Thanks for the tip! 2 Link to post Share on other sites More sharing options...
superetoile Posted August 4, 2019 Share #14 Posted August 4, 2019 11 hours ago, superetoile said: Disabling cellular for the Fotos app solved the connection problems with my Q2. Thanks for the tip! And just to be clear, you can do this on a per app basis, so no need to turn on Airplane mode or globally disable cellular on your phone. On iOS you go to Settings>Cellular>Cellular Data (wait a sec for the list of apps to load) and un-check the Leica FOTOS app. 1 Link to post Share on other sites More sharing options...
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