Q2 Bricking Upon Playback

[iRandom]

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My Q2 often bricks when I try to review images. I'm using a Lexar SD XC 64GB 150 MB/s 1000x card. Anyone else have this issue? 

[lykaman]

1 hour ago, iRandom said:

My Q2 often bricks when I try to review images. I'm using a Lexar SD XC 64GB 150 MB/s 1000x card. Anyone else have this issue? 

Have you tried another card?

[iRandom]

I thought I did when I first hit this but I don't recall for sure. I swapped to another for next time but it is the same type so it may not help if the problem is specific to Lexar.

[ralphh]

Mine did this the very first time i hit play (not a great first impression lol).  I then remembered I had a bunch of Fuji RAW files on the card it which was possibly trying to read so I formatted the card in-camera and I've not have a problem since.

Edited July 5, 2019 by ralphh

[iRandom]

I had tried reformatting the first time this happened which also happened to be the very first time I pressed play. Then there was a period that it didn't happen when I was using the camera and I'm sure I reviewed some files. Then yesterday it came back with a vengeance.

[ralphh]

I've only had the camera 24 hours so I may just behind you on this journey.  I hope mine doesn't start doing it regularly.  😕

Perhaps we'll get a firmware update in the near future now the camera has been user-tested in large numbers for a few months 

[antigallican]

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You haven’t deleted files in camera?  All digital cameras seem to capable of unpredictably freezing if you do it.

[iRandom]

7 minutes ago, antigallican said:

You haven’t deleted files in camera?  All digital cameras seem to capable of unpredictably freezing if you do it.

I did have it hang when I tried to delete a file the first time I used it. I've deleted often on all my past cameras with no problem - including the Q. In fact, I don't remember any other camera that bricked on me and there are times when I'm constantly popping the battery on the Q2. Hopefully a FW update will resolve this.

[hdmesa]

"Bricked" means it gets locked up permanently and is effectively toast unless sent in for repair. I think you mean it freezes up. Anyway, Lexar is part one of the problem. Use SanDisk. Second part is never use a card without formatting it in-camera first. Even the original Q will complain about using a card from my GFX unless I reformat it in-camera. And although some don't report issues, it's best to never manage the files outside of in-camera (deleting, etc.). 

[ralphh]

1 hour ago, hdmesa said:

"Bricked" means it gets locked up permanently and is effectively toast unless sent in for repair. I think you mean it freezes up. Anyway, Lexar is part one of the problem. Use SanDisk. Second part is never use a card without formatting it in-camera first. Even the original Q will complain about using a card from my GFX unless I reformat it in-camera. And although some don't report issues, it's best to never manage the files outside of in-camera (deleting, etc.). 

All SD use a standard FAT32/EXFAT file system. There should be no difference from one camera to another.  In 20 years of using digital cameras, a good part of that professionally (ie full-time, every day, every day) I've never come across a camera that need a card formatted in-camera to work properly, in fact many recommend against the practice. My cards are always formatted on PC, not in camera (except this one time trying to fix the crashing as I was away from my PC). 

(not saying you're wrong in what you're observing, just seems overly sensitive on the part of the Q. That said, I'm mostly used to the big Japanese brands and I suspect the firmware development budget for a camera like the 1D or 5D is orders of magnitude bigger than what Leica can spend).

 

As to your point about Lexar - interesting.  I have lots of SD cards, some Lexar and some Sandisk.  The card that was in it at the time was... a Lexar.

Edited July 5, 2019 by ralphh

[hdmesa]

13 minutes ago, ralphh said:

All SD use a standard FAT32/EXFAT file system. There should be no difference from one camera to another.  In 20 years of using digital cameras, a good part of that professionally (ie full-time, every day, every day) I've never come across a camera that need a card formatted in-camera to work properly, in fact many recommend against the practice. My cards are always formatted on PC, not in camera (except this one time trying to fix the crashing as I was away from my PC). 

(not saying you're wrong in what you're observing, just seems overly sensitive on the part of the Q. That said, I'm mostly used to the big Japanese brands and I suspect the firmware development budget for a camera like the 1D or 5D is orders of magnitude bigger than what Leica can spend).

 

As to your point about Lexar - interesting.  I have lots of SD cards, some Lexar and some Sandisk.  The card that was in it at the time was... a Lexar.

Yeah, the advice not to manage the files outside of the camera is probably because people start putting their own folders in there, rename the files, etc. Also could be the way Mac computers deal with images put in the trash don't play well with the camera's operating system. Main thing is to format the card when you switch from one camera to the others. My Q will will complain quite a bit when I insert a card formatted on my GFX – the images take too long to write, too long to read, etc. – it's as if something is confusing it. Reformatting the card with the Q immediately cleared up the issue.

[ralphh]

Well worth knowing, thanks.  Thinking back to when I used to use a M240 and a 5D side by side, well 5D is CF and M240 is SD so although both would have been formatted in PC and were both always happy with that, they'd never be formatted in one camera and put in the other.

What's the deal with Lexar cards, this some kinda Lexar/Leica issue or a wider Lexar issue? Never had an issue with the Lexars in my Fujis

Edited July 5, 2019 by ralphh

[iRandom]

No issues today using the other Lexar card. I was able to review and delete freely. I was also able to take pictures in quick succession which had resulted in the camera locking up once before - had to pop the battery after waiting a few minutes for it to recover.

I was able to freely go between the Q, multiple Fujis and multiple Sonys in the past. Even noting that I could generally review photos from one camera on another. The Sonys did leave a lot of cruft on the cards. I sometimes format in camera and sometimes format on the Mac using  SDFormatter. I don't know that I've ever used Disk Utility to format SDs. Looks like last formatting for that card was done in the Q2.

Maybe the problem is just that one specific Lexar card. I also noted when the review or delete lockups happen that the Q2 would always start the review from the last photo from the prior session. Even when the problematic photo wasn't the first one of the new session. I also had a glitch when importing the shoot into LR. The import seemed to go OK, but then LR couldn't find the photos it had just imported. I imported again and it was fine. Guess I'll avoid the suspect card and go back to SanDisk for my next card. Maybe also avoid getting SDs from Amazon since I'm hearing more and more people ending up with knock-offs.

[lykaman]

1 minute ago, iRandom said:

No issues today using the other Lexar card. I was able to review and delete freely. I was also able to take pictures in quick succession which had resulted in the camera locking up once before - had to pop the battery after waiting a few minutes for it to recover.

I was able to freely go between the Q, multiple Fujis and multiple Sonys in the past. Even noting that I could generally review photos from one camera on another. The Sonys did leave a lot of cruft on the cards. I sometimes format in camera and sometimes format on the Mac using  SDFormatter. I don't know that I've ever used Disk Utility to format SDs. Looks like last formatting for that card was done in the Q2.

Maybe the problem is just that one specific Lexar card. I also noted when the review or delete lockups happen that the Q2 would always start the review from the last photo from the prior session. Even when the problematic photo wasn't the first one of the new session. I also had a glitch when importing the shoot into LR. The import seemed to go OK, but then LR couldn't find the photos it had just imported. I imported again and it was fine. Guess I'll avoid the suspect card and go back to SanDisk for my next card. Maybe also avoid getting SDs from Amazon since I'm hearing more and more people ending up with knock-offs.

I've had various knock off's from Amazon, usually they credit me and I bin the crappy item. Now I make sure I buy from Amazon & not a vendor.. L

[LexS]

set your mac to "hidden files", insert a new or used SD card. eject the card, then put it in again: see what "invisible" "files" are on it.

Then put the card in your camera and format it. Then see in the mac again.

You must format a SD card always in the camera.

Edit: if you do not normally take all pics away after reading the pics in the computer, you can use a little tool app in the mac that keeps clean the SD card in the mac:  BlueHarvest app. Find it here: http://zeroonetwenty.com/blueharvest/

I have it running always.

BTW it is typical for macs, windows10 computers are not as generous with adding all kinds of " .something " on the cards.

 

Edited July 7, 2019 by LexS

[jaapv]

You mean your PC doesn't add thumbs.db, desktop.ini or  $recycle.bin ?

[hdmesa]

6 hours ago, jaapv said:

You mean your PC doesn't add thumbs.db, desktop.ini or  $recycle.bin ?

PCs and Macs both do this, but I'd bet in-camera operating systems are more likely to recognize and ignore invisible files created by a PC. I don't think the Mac adds any invisible files unless you try and delete images directly off the card then don't empty the trash before ejecting it (which leaves the images on the card inside a Mac-specific invisible folder, which is probably still visible to the camera).

[pico]

2 hours ago, hdmesa said:

I don't think the Mac adds any invisible files unless

The Mac always adds invisible files.

[marchyman]

11 hours ago, LexS said:

You must format a SD card always in the camera.

And yet, somehow, I've gone decades without ever formatting a card in camera, Leica or otherwise.  I use a Mac.  It is possible that I use it different than others.

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Hallo,

Look here: Leica Q

[prk60091]

22 minutes ago, marchyman said:

And yet, somehow, I've gone decades without ever formatting a card in camera, Leica or otherwise.  I use a Mac.  It is possible that I use it different than others.

Not possible-Likely