Not corrosion again... I hope

[mmradman]

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5 hours ago, silverchrome said:

I can't see the photo but dust sometimes collects in the other parts of the camera, and falls onto the sensor during shipping.  This is probably the reason for the dirty sensor.

As far as I know, Leica does not assemble its cameras and lenses in a clean room.  Indeed, I have received brand new cameras with dust on the sensor: more than once!  

If the camera has been used, who knows how much dust is floating around inside.

Based on the sample photo, post #33, of the dusty sensor it appears it has too many dust specks for a camera that just came form the service.

The way i read your post you seem to be suggesting someone was using camera body cap as an ashtray.  Leica may not be servicing cameras in the so called clean room but it should be cleaner than a dusty backstreet.  And perhaps the service person has an access to the dust blower or similar.

 

[Magnus_L_Andersson]

So, yet again the camera has to go back to Germany as trying the rocket blower just resulted in same about of spots (20-30) with some new and some old. Still 10-20 easily visible without even have to use 1:1 view in LR, that is so big that in a shot you take them for birds. looking at the grouping of the around 15 that don’t move I don’t think it’s dust and the patterns look more like spread of droplets. Leica has apologised and blames transport vibrations or from the lens. The first with a completely new sensor and the latter a brand new lens, which doesn’t sound that comforting.

Waiting for them to come back with transport information and have asked for express transport and handling, since this is not at all funny any more as I promised to shot a formal event in two weeks and now I will have to rely on a good old film Leica.

I really hope it’s just me having all these problems and lengthy visits to Germany. 

[satijntje]

This  is a unbelievably story. Meanwhile you can write a book about your m9m!

[Magnus_L_Andersson]

UPDATE 4 June: Leica admitted there was more dust than expected. Tomorrow the camera will go with DHL Express to Germany, and they will try to get it fixed and shipped within a week. So, now it’s up to them to sow that they are a caring company.

Edited June 4, 2019 by Magnus_L_Andersson

[silverchrome]

On 6/3/2019 at 8:33 PM, mmradman said:

Based on the sample photo, post #33, of the dusty sensor it appears it has too many dust specks for a camera that just came form the service.

The way i read your post you seem to be suggesting someone was using camera body cap as an ashtray.  Leica may not be servicing cameras in the so called clean room but it should be cleaner than a dusty backstreet.  And perhaps the service person has an access to the dust blower or similar.

 

I'm not suggesting anything of the sort.

Edited June 4, 2019 by silverchrome

[mmradman]

1 hour ago, silverchrome said:

I'm not suggesting anything of the sort.

It doesn’t matter, it is not you who serviced the camera, perhaps just trying to be positive.

From many posts here it seems service at Leica at best is a bit of a lottery, not good for a business selling premier brand and expensive products.

 

[silverchrome]

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6 hours ago, mmradman said:

It doesn’t matter, it is not you who serviced the camera, perhaps just trying to be positive.

From many posts here it seems service at Leica at best is a bit of a lottery, not good for a business selling premier brand and expensive products.

 

What are you talking about?

 

I simply made a comment on the possibility of the dust migrating from elsewhere in the camera to the sensor and have suddenly become the subject of the topic.

"I" am not suggesting anything else other than the dust migrated elsewhere from the camera.

Your first reply makes it sound like I am criticising Leica, and your second reply makes it sound like I am defending them.

I am doing neither.

My reply is based on my own experience. In fact, very recent experience. After cleaning the sensor on my M8, I picked it up to put into my bag. As I did so, the camera slipped out of my hand and bounced on the sofa.

I took a quick shot to check it was OK and saw a big black spot on the bottom right: a piece of dust that was visible at large apertures.

Where do you think that came from if not from inside the camera?

And just for the record, I've had mixed success with Leica service. Sometimes it's good, sometimes its bad.

But, yes, it is a lottery and reflects poorly on Leica given their premium brand status.

[mmradman]

4 hours ago, silverchrome said:

What are you talking about?

 

I simply made a comment on the possibility of the dust migrating from elsewhere in the camera to the sensor and have suddenly become the subject of the topic.

"I" am not suggesting anything else other than the dust migrated elsewhere from the camera.

Your first reply makes it sound like I am criticising Leica, and your second reply makes it sound like I am defending them.

I am doing neither.

My reply is based on my own experience. In fact, very recent experience. After cleaning the sensor on my M8, I picked it up to put into my bag. As I did so, the camera slipped out of my hand and bounced on the sofa.

I took a quick shot to check it was OK and saw a big black spot on the bottom right: a piece of dust that was visible at large apertures.

Where do you think that came from if not from inside the camera?

And just for the record, I've had mixed success with Leica service. Sometimes it's good, sometimes its bad.

But, yes, it is a lottery and reflects poorly on Leica given their premium brand status.

Dust mainly comes from the outside.

Occasionally you may get lubricant splatter with brand new cameras but dust the way you describe it I don’t think so. 

[Magnus_L_Andersson]

silverchrome and mmradman,

We will never now where the dust in my case came from, but the camera is on its way to Wetzlar for complete cleaning of sensor and interior and hopefully be back as new in a week.

[fotografr]

Whenever my M cameras have come back from servicing at Leica, New Jersey, the sensors have been spotless. There is no excuse or reason for what you are experiencing. That said, sensors are very easy to clean and anyone who owns a digital camera with interchangable lenses should be able to clean their own. It's about a five minute process at most. They are not nearly as fragile and easily damaged as most people think.

[Magnus_L_Andersson]

First of all I have to mentoon Liberty Seria at Leica Wetzlar who ensured that the total time from camera leaving my place and going for cleaning and coming back was only 8 days.

The sensor looks as expected with only 3 minor dust spots, and funny enough this is the second time I have had to send back a camera due to dusty sensor and the result between when it’s part of a normal procedure and when it’s done due to complaints is like night and day.

Finally after 3 months sensor has been replaced and camera ready for use again, so my (hopefully) final comments on this sad topic:

• Wetzlar’s quality of repairs is too often not consistent. Hence areas for improvements wrt quality control knowing that Leica users are picky.
• Time from arrival to leaving differs substantially, and if it follows a scheme it should be communicated as with this last trip when they could tell me that sensor cleaning will take 5 workdays from arrival. Hence, better transparency of time estimates will make customers more happy.
• Only use DHL Express to ensure fastest possible and secure transport as in this last instance when it took only one day each direction between Sweden and Germany, due to me explicitly demanding it.

So ready for business again...

[jimbn]

On 3/10/2019 at 1:56 PM, Magnus_L_Andersson said:

Got my Mk1 from one of the first batches and sadly with corrosion and a replaced sensor after long battles before Leica officially recognized the problem.

I recently learnt, from posts here how to find out which one that was used, that I got the 52 version, and not the 53.

Have not used the camera that much since the replacement way back, due to an analog M-A obsession for a while, but picking up my Mk1 I noticed some worrying dots again (see enclosed snapshot).  Worth noting that I have not changed the lens since I got the camera back from sensor replacement, hence dust due lens switches should be close to zero.

Friends, is this the first sign of yet another corrosion problem? I never got obvious halos in the first instance that often are highlighted, but Leica did say it was corrosion anyway. If so, it will be last time and sadly a switch to an M10-D?

/magnus

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I recently learnt, from posts here how to find out which one that was used, that I got the 52 version, and not the 53.

Please How did you find out that?