Gibbo Posted April 13, 2015 Share #1 Posted April 13, 2015 Advertisement (gone after registration) I have had an email this morning saying that my Premium Membership Subscription has been cancelled. It gives no information as to what the next course of action should be. What do we do now, men? Link to post Share on other sites More sharing options...
Advertisement Posted April 13, 2015 Posted April 13, 2015 Hi Gibbo, Take a look here email re Premium membership. I'm sure you'll find what you were looking for!
pop Posted April 13, 2015 Share #2 Posted April 13, 2015 Is this helpful at all? Link to post Share on other sites More sharing options...
Gibbo Posted April 13, 2015 Author Share #3 Posted April 13, 2015 It's a start Link to post Share on other sites More sharing options...
platypus Posted April 13, 2015 Share #4 Posted April 13, 2015 I don't think this Premium Membership rejigging is being well handled. I hope it doesn't lead to the loss of some LUF sponsoring members. Personally I feel slightly inconvenienced (by the cancellation of my Premium Membership Subscription) but I will play along and see what transpires. Link to post Share on other sites More sharing options...
platypus Posted April 15, 2015 Share #5 Posted April 15, 2015 I don't mean to nag but....... On 13th PayPal informed me that my LUF Premium Membership had been cancelled, as expected. (I had only just renewed it, bad timing obviously, but who knew?)...... but...but there was no refund showing for the $US38.00 sub. which I would have expected to arrive with the cancellation notification. So I checked again today (15th our date) and still no refund. I do want to renew my Premium Membership subscription and get rid of those pesky ads, quite apart from a natural desire to support the Forum, however I can't do so until that darned refund turns up. I see other members are showing up as Sponsoring....I hope I have not been forgotten. P.S. Really love the adorable range of new SMILEYS..... Link to post Share on other sites More sharing options...
pop Posted April 15, 2015 Share #6 Posted April 15, 2015 I have received my mail half an hour ago and have renewed my premium membership just now. Link to post Share on other sites More sharing options...
stunsworth Posted April 15, 2015 Share #7 Posted April 15, 2015 Advertisement (gone after registration) Premium member code received by email and membership renewed at no cost. Now ad free. Link to post Share on other sites More sharing options...
andybarton Posted April 15, 2015 Share #8 Posted April 15, 2015 I renewed my membership yesterday but am still awaiting the email and the new theme. I had to pay 40 Euros to renew my membership, even though I haven't had a refund of any old membership yet. I'm sure it will all be along shortly. Do you need to place a code somewhere to make it all work? I received a long string code in the PayPal email receipt. Link to post Share on other sites More sharing options...
stunsworth Posted April 15, 2015 Share #9 Posted April 15, 2015 The email is directly from the forum, not PayPal. You follow the link in the email, and then enter the code from the email. That gives you a 40€ credit. If you then select the link to renew membership there's an option to apply the 40€ credit leaving a net payment of zero. Link to post Share on other sites More sharing options...
andybarton Posted April 15, 2015 Share #10 Posted April 15, 2015 OK - cheers. Sounds like I jumped the gun in renewing via PayPal yesterday lunchtime. Link to post Share on other sites More sharing options...
andybarton Posted April 15, 2015 Share #11 Posted April 15, 2015 I have received the email, pasted the code and am now in credit re the Subscriptions. Unfortunately, I still have all the ads. On the old forum I could choose a premium theme that removed them, but that's not here yet. I am interested to know how others who have paid the subs have removed the adverts. Thanks Andy Link to post Share on other sites More sharing options...
LUF Admin Posted April 15, 2015 Share #12 Posted April 15, 2015 Hi,sorry to all Premium members - my communication should have been better.Took me almost two days- to cancel the old Paypal subscriptions (which would have sucked your money without prolonging the membership)- to paint and send you the individual gift vouchers for the new forumThere are some more advantages for premium members but I need some more days to clean everything up.Later I'll try to convince you again why it is or was a good decision to become a premium member Andreas Link to post Share on other sites More sharing options...
LUF Admin Posted April 15, 2015 Share #13 Posted April 15, 2015 @Andy I'm afraid you were allowed to see the ads because you are a moderator... Better now? Andreas Link to post Share on other sites More sharing options...
pop Posted April 15, 2015 Share #14 Posted April 15, 2015 Poof. Where have all the ads gone? Well done, Andreas. Link to post Share on other sites More sharing options...
platypus Posted April 16, 2015 Share #15 Posted April 16, 2015 Thanks Andrea...for your efforts, your patience and for the premium membership discount. Link to post Share on other sites More sharing options...
andybarton Posted April 16, 2015 Share #16 Posted April 16, 2015 @Andy I'm afraid you were allowed to see the ads because you are a moderator... Better now? Andreas Perfect. Thanks. Link to post Share on other sites More sharing options...
Gibbo Posted April 16, 2015 Author Share #17 Posted April 16, 2015 I don't think I did it right. I had a €30 credit but it still took €40 from PayPal. Can this be corrected please, despite my ineptitude? Link to post Share on other sites More sharing options...
LUF Admin Posted April 16, 2015 Share #18 Posted April 16, 2015 I don't think I did it right. I had a €30 credit but it still took €40 from PayPal. Can this be corrected please, despite my ineptitude? Just sent you back the difference. Please burn the voucher I sent you yesterday Andreas Link to post Share on other sites More sharing options...
Gibbo Posted April 16, 2015 Author Share #19 Posted April 16, 2015 It's already on ebay Thanks for sorting that out, Andreas!!! Link to post Share on other sites More sharing options...
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