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How common is cracked M9 sensor


richj_gsy

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So how common is a cracked sensor on an M9? Judging by the posts here, it seems to happen a lot. I was about to buy a low actuation M9 body, but this problem is putting me off. If it makes any difference, the serial number is 4232xxxx. How worried should I be? Thanks.

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At least a cracked sensor will be repaired free of charge.

 

It might. I was told by a Leica customer care employee a week or so ago that the new policy outlined in the white spots thread applies to all sensor defects - including cracks. It is of course possible that he was wrong but, even if sensor crack repairs are always free, you still have to join the lengthy queue for a replacement.

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Perhaps it seems more common, since the silent majority - the people with the uncracked sensors - are, well, silent on the forums. I had an M9 for a year, then traded it in for an M Monochrom (same basic sensor). The M9 was, and the MM is, used heavily, daily. The M Monochrom is now in its third year. Never had a spot of bother with either camera.

 

Best wishes,

 

Colin

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It might. I was told by a Leica customer care employee a week or so ago that the new policy outlined in the white spots thread applies to all sensor defects - including cracks. It is of course possible that he was wrong but, even if sensor crack repairs are always free, you still have to join the lengthy queue for a replacement.

 

This does not apply to sensors damaged by scratching or breakage of the sensor glass.

 

 

This I read to mean that Mr. Daniel's promise in this forum that all sensor cracks are to be repaired for free still holds. At least until officially reneged on by Leica.

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This I read to mean that Mr. Daniel's promise in this forum that all sensor cracks are to be repaired for free still holds. At least until officially reneged on by Leica.

 

I read it to mean that Leica's "goodwill" in subsidising future sensor replacements does not apply to "sensors damaged by scratching or breakage of the sensor glass" - i.e. problems of the owner's making. Another reason why Leica need to prepare a more comprehensive explanation of both the problem and the scope of the solution that they have proposed.

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It might be suspected from the recent price drop that there is a surplus of M240's in inventory. So would not be that surprising if at some point in the not-distant future Leica takes the same policy they used with the M8 LCD's, saying the sensors are no longer obtainable and offering to upgrade customers to a new model for a substantial discount (but a crap ton more money than a free sensor replacement). I can't see them keep commissioning the ongoing production of old-tech sensors just to use as free replacements until the last of the cameras using them are 10 yrs past discontinuation.

 

And I will admit that although my M9 sensor was ok, the cracking/delamination issue was a compelling reason why I upgraded when a well-priced demo M240 came my way.

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I read it to mean that Leica's "goodwill" in subsidising future sensor replacements does not apply to "sensors damaged by scratching or breakage of the sensor glass" - i.e. problems of the owner's making.

 

Not true, in practice

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