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What should I do with this M8?


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See the images below. This is an early model M8 that made its roundtrip to Solms. It's running 1.10. The preview changes from the good version to the broken version after 4 seconds or so. The files are fine. My second M8, with a similar history, is fine.

 

Choices:

 

1 - Send back to Solms.

 

2 - Wait for the next firmware update.

 

3 - Grin and bear it.

 

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Thanks.

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Woody,

 

Email the pictures to leica solms and explain what's happening, they will either suggest a user fix you can perform or ask you to return the camera to them.

 

They are the experts, ask them!.

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Thanks for all of the suggestions. So far "stop chimping" works best.

 

I had previously tried a cold reboot (left the battery out for a week). I've tried several cards, all of which work fine in my healthy M8 but all of which have trouble with previews in the sick copy. Same problem at all ISOs.

 

I re-installed 1.092 (which is the way it came back from the factory). It works fine - no garbled preview. When I reinstalled 1.102, the problem came back.

 

Eoin's idea is certainly worth a try - I'll report back.

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Guest guy_mancuso

Now that is strange Woody , it came back after you reloaded 1.102. Try reloading it on top of it with 1.102.

 

let me know please. i may have another idea to try

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I have the same effect. I called Leica and they know the problem. It is called the «Birkeneffekt». They will solve the problem with a future firmware.

 

Im my case the effect accured only about twice.

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... I called Leica and they know the problem. It is called the «Birkeneffekt».

 

Are you sure something didn't get lost in translation and it's "broken effect". :D

 

Woody on a more serious note, try re downloading the firmware from leica and installing it, just in case. Other than that if leica is aware of this "brikeneffekt" as Thomi suggests, and it happens with every or almost files reviewed, I'd be returning it to leica for immediate repair or replacement. I would not be waiting a further 2 - 4 months for a FW fix.

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Guest Bernd Banken

could it be the "brick - effect"?

 

We learn that every 14 days another "effect" comes up the horizon...

 

Bernd

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Birke is a birch-tree in English. The pattern of the birchtrees looks similar to the effect I got on the monitor in those rare cases, the error occured.

I don't know, wether the Birken Effekt is the official name of the error at Leica - it was just mentionned in a discussion with Solms.

 

When you understand all the names of little errors of the M8 you speek German. :-))

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Sorry, I was being sarcastic :) birken > broken, but either way it's broken and should be fixed without having to wait for the next FW update, God knows we've waited long enough for the fixes for most the "known design" problems and still waiting for the rest, filters & AWB.

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I sent an e-mail to the Leica repair address on Leica's website and got an answer the next day (this seems to me to be verry responsive). I'm sending the camera back. The answer was:

 

"Dear Mr. Campbell

 

This effect has previously not occured. I read that this is with every image, independent from the SD-Card and only with 1.102. Is this correct?

Please send the camera to the customer service so that our engineers can analyse this fault, I guess you don't want to continue without a firmware update."

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