Lee Martin Posted May 9, 2014 Share #21 Posted May 9, 2014 Advertisement (gone after registration) This will be Leica quality control again that people will insist on defending. It's not quality control on bags of potatoes it's a £4000+ camera! and obviously several people have had the same issue and posted comments so no doubt others have and that didn't bother to comment on the forum. It shouldn't be "nearly alright", or "not really have much wrong with it" it should be perfect. The fact that Leica are replacing it suggests it's faulty. Link to post Share on other sites More sharing options...
Advertisement Posted May 9, 2014 Posted May 9, 2014 Hi Lee Martin, Take a look here New M240 yellow screen compared to other M240. I'm sure you'll find what you were looking for!
Lee Martin Posted May 9, 2014 Share #22 Posted May 9, 2014 Nobody knows but Leica, but my guesstimate would be closer to less than one percent…And this is based on the number of cases on this forum related to the number that may have been sold. We know Leica has built between 20.000 and 30.000 of this type of camera per year in the past. Many, many repairs? I would say from the number of benches they had in Solms that Customer Service has less than a dozen repair persons at most. Quicksand logic, my friend, for any conclusion, sad or otherwise. I fully appreciate only Leica will know the true answer, but if the answer was genuinely a low figure, then in an attempt to showcase their reliability and prove the quality of their products they could/should publish them and encourage people to buy this high and brand with all it's pedigree. Will they do that ? Perhaps a challenge for them to consider? I have read numerous contributors mentioning that Leica repairs are taking several weeks to turn around, so regardless of the number of benches they either need more of them or more technicians staffing them Link to post Share on other sites More sharing options...
250swb Posted May 9, 2014 Share #23 Posted May 9, 2014 This will be Leica quality control again that people will insist on defending. It's not quality control on bags of potatoes it's a £4000+ camera! and obviously several people have had the same issue and posted comments so no doubt others have and that didn't bother to comment on the forum.It shouldn't be "nearly alright", or "not really have much wrong with it" it should be perfect. The fact that Leica are replacing it suggests it's faulty. But it is 'right', there is nothing 'wrong' with the warmer LCD. Perhaps you missed the OP's update that Leica had changed supplier? It was the dealer that replaced it, presumably not knowing it wasn't faulty and wanting to keep his customer happy. Steve Link to post Share on other sites More sharing options...
Lee Martin Posted May 9, 2014 Share #24 Posted May 9, 2014 Steve , thanks I did see it , but noticed that a couple of Leica owners/users had had them replaced. I'm not sure then if they were changed because they had been found to be faulty or it was just a preference thing and earlier screens had been put on for those who preferred them. Perhaps the owners might comment. Link to post Share on other sites More sharing options...
250swb Posted May 9, 2014 Share #25 Posted May 9, 2014 You are asking for a small sample of people to comment. We don't know the entire story which makes conjecture dubious, but changing supplier may have been because the LCD was too cool. If this only affects people who have bought two cameras months apart it will only be a very tiny proportion of users affected. For those with either screen they will be used to what they see and have their interpretation of the image (warm/cool) sorted in their own minds as you would with any other manufacturers LCD display. Steve Link to post Share on other sites More sharing options...
mustafasoleiman Posted May 9, 2014 Share #26 Posted May 9, 2014 I had it replaced by the dealer. I agree that colour temperature lies in the eyes of the beholder (or each eye for Jaap ;-)), but when the menu text is yellow as well, I think that is not right, sorry. And if you have two different cameras, it is disruptive as well. Link to post Share on other sites More sharing options...
ShotCapture Posted May 10, 2014 Author Share #27 Posted May 10, 2014 Advertisement (gone after registration) I am receiving a new M, but was not offered a lighter more white screen. I would have settled for having my first purchase returned, but I guess it was already sent to Leica. Were you offered a less yellow screen? Link to post Share on other sites More sharing options...
mustafasoleiman Posted May 10, 2014 Share #28 Posted May 10, 2014 I am receiving a new M, but was not offered a lighter more white screen. I would have settled for having my first purchase returned, but I guess it was already sent to Leica. Were you offered a less yellow screen? Yes I checked in the shop and the very first box we opened had a screen that matched my other M and the menus were in black and white rather than black and yellow. Link to post Share on other sites More sharing options...
ShotCapture Posted May 11, 2014 Author Share #29 Posted May 11, 2014 Now the question, (that I can't answer till my M comes), is, did Leica change the supplier of the screens for a positive quality reason? Am I better off with the new yellow screen? Am I just being picky to try and match two screens? It certainly would match my old M screen better if it were not yellow, but at this point I hate to be a pain and have the dealer search for another screen, since I'm doing all this through the mail. He's been nice enough to pay the mailing. I guess I could pay for the next round if I ask for another return if a white screen can be found. If there was only one M involved, I wouldn't worry about it. Link to post Share on other sites More sharing options...
bocaburger Posted May 13, 2014 Share #30 Posted May 13, 2014 I have 2 original (12mp) Canon 5D bodies, from different times in the production run. There is an obvious difference in color cast of the LCD display. I notice it but I keep auto review set to off on all my cameras so I rarely have occasion to see them both lit at once. I recall reading many online references to others noticing it with those cameras and AFAIK Canon did not consider it a QC issue and did not recall or offer to replace them in warranty. As someone said, if this is the worst thing with the M240 then users should be happy. Link to post Share on other sites More sharing options...
justj Posted May 23, 2014 Share #31 Posted May 23, 2014 I just got my M back from repair and the first thing I noticed is that the LCD has been changed and colour is warmer than previous one. I have no idea as why Leica decided to change the LCD on my camera, because the reason I send the camera back has nothing to do with LCD whatsoever. The complaint I have with the new warmer LCD is that it shows different temperature than the EVF, and that ,for me, is darf. On top of that, my previous problem with the camera has not been solved completely even though I have a Test certificate stating everything has been tested comprehensively and passed the final inspection. Now I am asked to send the camera back for repair again, I will request for another LCD that matches the EVF. Link to post Share on other sites More sharing options...
algrove Posted June 29, 2014 Share #32 Posted June 29, 2014 I am thinking of getting my 9th M. I sure hope the LCD matches my other 8 or I will send all 8 back and keep the 9th. Link to post Share on other sites More sharing options...
bocaburger Posted June 29, 2014 Share #33 Posted June 29, 2014 IIRC when I had 2 R8 bodies, the finder display (meter etc) was a different color in each of them. And the finder image itself had a bluish tint compared to my Leicaflex SL. FYI my new M menu displays are white on gray. Frankly I wouldn't mind a little color in the menus, it makes it easier for me to read. But at least the image isn't tainted, for that I'm grateful. I waited a year into production to get my M8, 9 and 240 and so far never had to send one back for a "feature update :rolleyes:". Of course bad batches can crop up any time, but in my experience even in the film days, most of Leica's teething problems can be avoided with a little patience . Link to post Share on other sites More sharing options...
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