Mattm Posted July 21, 2013 Share #1 Posted July 21, 2013 Advertisement (gone after registration) Hi folks, I have recently posted in the landscape & travel section http://www.l-camera-forum.com/leica-forum/showthread.php?p=2455390#post2455390 if your interested in my first post, of what I'm sure will be many. I also wanted to share an experience of gratitude I experienced from Leica AG, who when presented with a report from my local authorised repairer regarding my M9 image sensor that had marks on it that could not be removed with cleaning. I requested the question be asked, as my camera had not even completed 900 actuations, and I had not used the camera in trying circumstances, if there could be consideration given as to a sensor replacement? After a short period I received a call from my repairer that Leica had agreed to replace the sensor as a "gesture of good will" and would ship a sensor as soon as it was available. I am most pleased to say, I collected my M9 this week and look forward to some fantastic spot free images in the near future. A huge THANK YOU to Leica and The Camera Clinic in Melbourne, Australia for organising and supplying impeccable customer service and support. Happy snapping! Matt Link to post Share on other sites More sharing options...
Advertisement Posted July 21, 2013 Posted July 21, 2013 Hi Mattm, Take a look here Greatly impressed with Leica customer service. I'm sure you'll find what you were looking for!
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