jaapv Posted March 17, 2013 Share #1 Posted March 17, 2013 Advertisement (gone after registration) My CS6 suddenly developed a " spinning ball syndrome". I tried just about anything now from cleaning up my hard disks, repairing permissions, uninstalling CS6 completely and reinstalling, deleting the fonts folder, etc. The fault persists: I open an image through ACR, crop, and on the next click I get a spinning ball and have to force-quit.... Anybody any ideas please? Link to post Share on other sites More sharing options...
Advertisement Posted March 17, 2013 Posted March 17, 2013 Hi jaapv, Take a look here CS 6 crashes. I'm sure you'll find what you were looking for!
andybarton Posted March 17, 2013 Share #2 Posted March 17, 2013 What else have you changed since the last time it worked properly? Link to post Share on other sites More sharing options...
jaapv Posted March 17, 2013 Author Share #3 Posted March 17, 2013 Nothing I switched the computer off with it working and it was broken when I started the next time. Link to post Share on other sites More sharing options...
k-hawinkler Posted March 17, 2013 Share #4 Posted March 17, 2013 Hi Jaap, I don't know, but please let me ask questions. Have you tried CS5? Could there be a faulty component, like a memory chip, if only intermittently? If all else fails, have an Apple genius run a disgnostic check on the machine. Good luck getting it working again. Link to post Share on other sites More sharing options...
Jeff S Posted March 17, 2013 Share #5 Posted March 17, 2013 Well, here is a laundry list of actions, just in case you may not have tried one. Trashing preferences is one common routine, and of course making sure your various software and drivers are fully updated. Jeff Link to post Share on other sites More sharing options...
jaapv Posted March 17, 2013 Author Share #6 Posted March 17, 2013 Thanks, Jeff That is a useful resource. I see I have a fun and games evening ahead... Link to post Share on other sites More sharing options...
Jeff S Posted March 20, 2013 Share #7 Posted March 20, 2013 Advertisement (gone after registration) No luck? Jeff Link to post Share on other sites More sharing options...
jaapv Posted March 20, 2013 Author Share #8 Posted March 20, 2013 No time... Link to post Share on other sites More sharing options...
kdriceman Posted March 20, 2013 Share #9 Posted March 20, 2013 Something like this happened to me with CS6 once. It was happening in crop mode and was caused because I thought I was trying to crop in pixels, but I had the. crop settings box set in inches. CS6 was trying to re size the image to 3000 x 2000 inches and it was just smoking the system. Also, try to reset PRAM. http://support.apple.com/kb/ht1379 Link to post Share on other sites More sharing options...
jaapv Posted March 20, 2013 Author Share #10 Posted March 20, 2013 Thanks for all your help. A proper deactivation, deinstallation and reinstall did the trick :) Now I have to restore all defaults and plugins... Link to post Share on other sites More sharing options...
kdriceman Posted March 20, 2013 Share #11 Posted March 20, 2013 Thanks for all your help. A proper deactivation, deinstallation and reinstall did the trick :)Now I have to restore all defaults and plugins... Relieved I'm sure. Link to post Share on other sites More sharing options...
jaapv Posted March 23, 2013 Author Share #12 Posted March 23, 2013 In the end it turned out to be a conflict between CS6 and Iridient raw Developer. The Adobe installer uninstalled CS6 (after deactivating), which also uninstalled Raw Developer. I then removed the resulting orphaned files with Disk Warrior and reinstalled CS 6. Problem solved. Link to post Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.