Don Morley Posted August 18, 2012 Share #1 Â Posted August 18, 2012 Advertisement (gone after registration) One of my M9's recently needed to go back to Solms for a very minor problem, but I did not want to send it as it is after all 'My Baby' Also it was still working fine, and I soon have a holiday comming up and want to take it with me. Â On a Sunday night two weeks ago I emailed the super people at Leica to ask about it, and to find out the likeley turn round time, and come 7.40am Monday morning got a return email not only saying 'Don't worry our turn round is more or less a week' and whats more they had also sent me a pre paid postage sticker to send it back with. Â That all said, sending it away was still like a bereavement, but they were indeed as good as their word. I have had it back, cleaned, serviced, new firmware installed, looking like new, and all without charge. What else can I say but a massive thank, and the knockers please note. No wonder I have been using Leica's for over 50 years:) Link to post Share on other sites More sharing options...
Advertisement Posted August 18, 2012 Posted August 18, 2012 Hi Don Morley, Take a look here Fantastic Service. I'm sure you'll find what you were looking for!
pedaes Posted August 18, 2012 Share #2 Â Posted August 18, 2012 Good to hear, and pleased your back together! Enjoy the holiday. Link to post Share on other sites More sharing options...
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