andybarton Posted July 24, 2012 Share #1 Posted July 24, 2012 Advertisement (gone after registration) Epson medium format film holder for V700/V750, replacement film holder for Epson Perfection V700 Photo and Perfection V750 Pro - ScanDig GmbH Has anyone here used ScanDig? I have had no email acknowledgement from them, despite two emails from me. The money has gone from PayPal, though. Link to post Share on other sites More sharing options...
Advertisement Posted July 24, 2012 Posted July 24, 2012 Hi andybarton, Take a look here ScanDig. I'm sure you'll find what you were looking for!
andybarton Posted July 24, 2012 Author Share #2 Posted July 24, 2012 Rooting around in my Spam email folder, I find an acknowledgement from them. They have received the PayPal, but no order. I have absolutely no idea how that can be, but to be honest, any company that relies on PayPal rather than a proper VISA/MC/Amex system clearly needs to rethink their on-line policy. The email says that I should go back, re-order and then advise of a pre-payment. I did this, only to find that on numerous occasions, the cart was "empty" Caveat emptor. I should have known better really - it's my own stupid fault. Will have to look for an alternative supplier, I think. This lot cannot be trusted, in my experience. Link to post Share on other sites More sharing options...
Scarlet Posted July 24, 2012 Share #3 Posted July 24, 2012 I had actually read good things about them, but I'm annoyed that I'm unable at the moment to find where. That they use PayPal shouldn't as such be a cause for concern, I think. Perhaps ring them (there's a number here). if you want to be sure they're OK to deal with? Might give you peace of mind. Link to post Share on other sites More sharing options...
andybarton Posted July 24, 2012 Author Share #4 Posted July 24, 2012 They have now started to communicate via email, so thing should be progressing, but I can't say that I'm very impressed with them. They do have a new Coolscan 5000 scanner if you want one - the same number of Euros as the scanner name... Link to post Share on other sites More sharing options...
Scarlet Posted July 24, 2012 Share #5 Posted July 24, 2012 They do have a new Coolscan 5000 scanner if you want one - the same number of Euros as the scanner name... I saw that, and the price, but I'm perfectly happy with my V. Link to post Share on other sites More sharing options...
250swb Posted July 24, 2012 Share #6 Posted July 24, 2012 They have now started to communicate via email, so thing should be progressing, but I can't say that I'm very impressed with them. So, in the space of three hours you have got a response from them, plus a confirmation of the PayPal order that came through earlier in YOUR spam folder. Steve Link to post Share on other sites More sharing options...
andybarton Posted July 24, 2012 Author Share #7 Posted July 24, 2012 Advertisement (gone after registration) Yes I'm not impressed that they don't follow up an email that landed in spam and did nothing about refunding money that I paid via their clearly faulty on-line purchase system. I'm not impressed that they only take PayPal. I most certainly wouldn't dream of spending five grand on a scanner with them. Link to post Share on other sites More sharing options...
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