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sluggish shutter


stonearabiapix

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Happy New Year to all,

 

It appears I am starting off on the bad note!

 

My digital M is experiencing a shutter problem. At first I thought it was a complete failure, but after repeated tries the shutter will trip. Then it will give a "shutter blocked" and then a "shutter fault" read-out. Turning the camera off and then back on will sometimes get the shutter to re-cock, albeit very sluggishly. Sometimes the camera does not even need to be shut down, and the shutter will return, very inconsistent.

 

After it resets it can give 4 or 5 proper sequences, or maybe 1or 2 of tripping and re-cocking, and than again it will give a shutter blocked-shutter fault warning. Then the cycle can start all over again.

 

The camera has over 20,000 shots. And no, it has never been in for service.

 

If anyone has a clue? I would be curious to get there opinion as to what is going on.

 

Also, I am a working photographer and I seem to remember a thread about a faster repair service for professionals. I have been on site, and not seen anywhere to register as such. I have seen the extra dollar amount for faster service. Is this the new pro alternative?

 

Thanks,

Tim.

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Jaap's advice is 100% correct, but considering you're a professional wedding photographer in the US and not Europe (great website, BTW) it might make more sense to buy a 2nd M8 or M9 to use while you send your faulty shutter M8 to Leica NJ. I think Leica NJ typically need about 2-3 weeks for normal (i.e. non-expedited) repairs. This might prove more cost effective than paying expedited shipping to and from Europe, as well as expedited repair charges. It also gives you a backup, which as a wedding photographer you know how important that is.

 

I like the quote from your website, when discussing the art of wedding photography, that "the best way to capture all the emotions and events is a team approach". I feel the same is true of Leica M digital rangefinders, namely that the best approach, when failure is not an option, is a team approach of primary and backup body.

 

Stephen

 

Leica Camera AG - Service - worldwide network

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Steven,

 

Yea, the team approach is great, and yea, I did just purchase a backup M8u. I'd op for the M9, but my other team member say's NG! Still recuperating from three children in college!

 

Thanks for the nice words about the site, good to hear.

 

Tim

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