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Green/black lines in M8 photo


edinsiam

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Hey guys, I hope that you will be able to help me with this issue.

 

Earlier this year, I sent my M8, still in warranty, to Solms because green/black lines appeared in many photos (see images below), always originating from sources of light. Solms sent the camera back to me some months afterwards, saying that the camera was checked and that it resulted 'perfect'. I was quite upset by the diagnosis, especially given that lately the lines were appearing in almost every photo I took, but I soon felt alright as the problem seemed gone. I explained this recovery to the CCD 'recalibration' that was listed as done in the note they gave me.

 

Just a few weeks later, however, the problem re-appeared in a shot. I immediately contacted my camera shop (in Italy), and they agreed that, although the warranty had by then expired, Leica would have taken responsibility for it as it obviously was the same issue I had just sent it in for. The camera was therefore sent to the Italian respresentative of Leica again, and came back to me a few weeks later with a note saying once more that it was perfect and the problem was caused by a well-known issue of M8's that can be solved by applying IR filters to the lens. I was a bit shocked by this, not only because I thought that the only IR-related issue of M8 was the magenta problem, but also because I did have my filter on when all the shots with the lines were taken. It appears that this time the camera was not even sent to Solms.

 

I now am therefore finding myself in a tricky situation. Last week, another very thick, black line appeared in yet another photo (under the telescope, below); the warranty has expired; and I quite frankly do not know who I should contact, given the little support that I seem to have received so far. I remember having had an electronics-ralated problem with the same M8 a couple of years ago and having sent it THREE times back and forth between Thailand (where I was based back then) and Solms, before they actually managed to get it fixed. Emails that I had sent to various email addresses in Solms for trying to solve the issue back then were never responded.

 

Now, my questions are: does anybody know what can cause these lines? and, most importantly, what do you suggest me to do to solve this matter in a definitive way?

 

Thanks very much for your help!

 

Ed

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It's caused by a very bright light source _just_ outside the edge of the frame. There is no solution other than to reframe. If has nothing to do with the use, or otherwise, of IR filters.

 

I realise it depends on how the photographer shoots, but I've had it happen on two frames in four and a half years of M8 use.

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Thank you for your reply, Steve.

 

However, in my case it has also appeared with light sources being clearly within the frame (see it on the two vendors' faces on the right).

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Here's another one.

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In the second one I'd put the blame on the fluorescent light extending outside of the frame. In the first, not knowing the situation I can only think that there was something very bright (overexposed background?) just outside the frame. As I said earlier this is a known issue, one symptom of which is that the banding extends to exactly half way across the frame.

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I'd sent it to Solms with a letter that explains the camera's repair history. Leica should replace the sensor ... as whatever they have previously done, it hasn't worked ...

 

There is no solution to the green line issue. Replacing the sensor will achieve nothing.

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Thanks for all the kind replies, guys. I found Leica's mention to the problem in its Q&A section of the M8 web-page - thanks for pointing this out - and it does mention that the problem can appear if a strong light source is framed in proximity of a picture's frame.

 

I therefore went back through all my photos where the line appears, and in all instances (except one where this is unclear), the light source was indeed placed on the frame of the picture.

 

The only picture that buffles me is still the one posted in #3 above. Sure, Steve is right to point out that the area the line originates from is over-exposed, but, still, what is the difference between this area and a strong light source, like, say, a lamp? Are they not both, to the camera at least, over-exposed areas? Why did in this case happen to a light source that was in the middle of the image, then?

 

Ed

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Ed, when the "dreaded green stripe" was discovered, a lot of people tried to make it happen and couldn't. It seems to occur when a couple of pixels just outside the frame area are overexposed. People tried again and again to rotate the camera just the right amount to get the green stripe, and came up wanting.

 

Apparently there's an overhang in the light fixture you mention, so that it extends beyond the frame edge just enough to create the problem.

 

I haven't tried to generate it, but it has surprised me several times. Just one of the quirks the M8 has that was quickly identified and finally eliminated in the M9.

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From buj's post, quoting Solms:

Anhand der Originaldateien haben wir festgestellt, dass des sich nicht

um ein "banding outside active area" handeln kann, da

der Fehler bei allen Bildern an der gleichen Stelle auftritt. Es handelt sich

um einen Sensorfehler, der Sensor wird ausgetauscht.

 

"From the original files we have determined that this cannot be a 'banding outside active area,' because the error always appears at the same place. It arises from a sensor error; the sensor will be replaced."

 

IOW, not very specific. Although the problem looks similar, the cause is different from that of the M8's green stripe.

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