guzzipap Posted August 8, 2011 Share #1 Posted August 8, 2011 Advertisement (gone after registration) Two weeks ago my Digilux 2 suddenly stopped working, on a trip to Antwerp it wouldn't startup anymore. Messages on the forum said the main-ciruitboard had to be replaced. I've mailed customerservice in Solms twice but no one is answering any mail. The question of course is if its worth sending the camera to Solms and having it repaired. I live in Holland. btw love the "distinctive" look compared to my Nikon dslr gear. So what to do ? Thanks for any advice Charles Link to post Share on other sites More sharing options...
Advertisement Posted August 8, 2011 Posted August 8, 2011 Hi guzzipap, Take a look here Digilux 2 repair. I'm sure you'll find what you were looking for!
andybarton Posted August 8, 2011 Share #2 Posted August 8, 2011 Telephone Customer Services in Solms and ask their advice regarding timing. Don't forget that August is the worst time for holidays and indeed, the factory and many of the CS staff may be on leave at the moment. Link to post Share on other sites More sharing options...
d_lague Posted August 8, 2011 Share #3 Posted August 8, 2011 Amazing. Do they just stop everything for August? Link to post Share on other sites More sharing options...
andybarton Posted August 8, 2011 Share #4 Posted August 8, 2011 Lots of European factories do close for a couple of weeks "en masse" during the summer. It used to be very common in the UK - when we had factories... A quick call to Customer Services might provide you with the answer. Link to post Share on other sites More sharing options...
Tietje Posted August 8, 2011 Share #5 Posted August 8, 2011 When I was a student in Stoke-on-Trent in the seventies, the whole city closed down on the last week in June and the first week in July and then for a further week in August. It was called "Potters' Holidays". Everyone left for Llandudno. The whole place was almost deserted! Link to post Share on other sites More sharing options...
farnz Posted August 10, 2011 Share #6 Posted August 10, 2011 Amazing. Do they just stop everything for August? They work through Thanksgiving though ... Pete. Link to post Share on other sites More sharing options...
spylaw4 Posted August 10, 2011 Share #7 Posted August 10, 2011 Advertisement (gone after registration) I believe that Solms is on holiday at the moment. However I understand that in order to keep some production going, the factory still has some shifts working. CS may well be another matter, but there should be someone there to cover the phones at least. Link to post Share on other sites More sharing options...
guzzipap Posted August 10, 2011 Author Share #8 Posted August 10, 2011 Thanks, I will try to call them. Anyone ever had the same experience with his Digilux recent ? Charles Link to post Share on other sites More sharing options...
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