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M9 locked up leading to a very important photo missed.


tappan

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Really? If this issue had never been discussed extensively on this forum why should Leica invest precious resources in fixing an apparently non-existing problem?

 

 

Maybe, because they were already working on it?

 

Even if they weren't, shouting about it, knowing that Leica are working on it (as explained several times in this thread and in the various others started here) isn't going to help.

 

This really is starting to get ridiculous now. Leica are working on the problem. If you don't believe me (which clearly you don't from your post above) read what Andreas has written in the Sticky thread. They will be calling for structured assistance from the Forum membership in due course.

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Really? If this issue had never been discussed extensively on this forum why should Leica invest precious resources in fixing an apparently non-existing problem?

 

 

 

Two misconceptions that lead to trouble:

 

1: My camera malfunctions. It is expensive and I am doing nothing wrong so EACH and EVERY camera is broken and Leica is doing NOTHING to fix it.

 

2: My camera behaves flawlessly so EVERYBODY with a misbehaving camera is guilty of USER ERROR.

 

Written down this way it is evident nonsense isn't it?

 

Please let's give each other and Leica some leeway here.

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As the OP in this thread I have one additional thought here....That is, I think it is important to note here once again, that the M9 is NOT a DSLR. I am guilty, like some of us are here, of shooting the M9 like, let's say, a Canon EOS Mark 111. One can't put too much "finger" into it! and why would one want to? The M9 is a masterpiece that should NOT be shot with an itchy trigger finger. It's like asking a Porshe to four-wheel- drive up onto a beach. So, in closing, while my "heated" concern was warranted, I have now had a few days to think this through. My M9 has been very reliable and an awesome new tool. I can live with a once in great while "hiccup"

 

I disagree. It should very responsive, handling fast shooting with ease. That's more like asking a Porsche to drive fast on the autobahn ... It will. :) 35mm film cameras were designed for fast shooting (unlike some other formats). A motorized film M will keep up with an itchy trigger finger, shooting up to 3 frames per second for 36 frames. Why should a digital M be slower? :confused:

 

Anyway, it sounds like your "hiccup" had something to do with the delete, but nothing to do with fast shooting.

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Okay. Why do you think Leica is finally working this issue?

Because they got reports from some users about this trouble - quite normal. I see a larger number of complaints about the newer Sandisk cards in other brand camera forums as well, so obviously Sandisk have a hand in this too.

 

It is not needed for all cameras to show a problem for a manufacturer to step in, rather the opposite. Only a few M8s suffered SDS, but Leica traced and solved the problem. Only a few dozen cameras had cracked sensors - but Leica halted production and solved the problem. During the production of the M8 and M9 a number of glitches and bugs got resolved without anybody even noticing. All through Leica carefully monitoring customer feedback.

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Because they got reports from some users about this trouble - quite normal. I see a larger number of complaints about the newer Sandisk cards in other brand camera forums as well, so obviously Sandisk have a hand in this too.

 

It is not needed for all cameras to show a problem for a manufacturer to step in, rather the opposite. Only a few M8s suffered SDS, but Leica traced and solve the problem. Only a few dozen cameras had cracked sensors - but Leica halted production and solved the problem. During the production of the M8 and M9 a number of glitches and bugs got resolved without anybody even noticing. All through Leica carefully monitoring customer feedback.

 

From everything I have read on this forum (and my dealings with Leica Mayfair when I had problems) I would conclude that Leica are as responsive and diligent as a company their size could be in dealing with problems.

 

If they just took the money, fingered their noses and couldn't give a s**t when people had problems then some of the moans about things would be justified.

 

Of course, as you say everyone forgets about things once they are started and start looking for the next thing to grouse about.

 

I moved to Leica because I was dissatisfied with Nikon .... the M9 has its limits but I am happy to live with them in exchange for the benefits......

 

Maybe some posters need a spell working in Healthcare.... where everything you do and prescribe has side effects or adverse consequences, nothing is perfect and a fair percentage of the punters moan all the time whatever you do for them ....... ;)

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Okay. Why do you think Leica is finally working this issue?

 

And consider - what issue exactly do you want them to fix?

 

Is there any evidence that there is a specific issue? Or are these various random "glitches" that are being reported? If this is one issue, then I'd expect several owners would be able to duplicate the problem, narrow down the cause, and annotate it. Then perhaps there can be a procedure to avoid the problem.

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Wow 7 pages because somebody's digital camera locked up? My M9 has locked up a couple of times, just as my 1DMKIII, 20D, E-P2, Powershots, G9 and 5700 have. And then there are the times the darn film never caught and advanced in my cameras and I took I don't know how many photos without any film. Don't even get me started on my super duper computers or the 6 disk cd changer and sound system in my Boxster.

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And consider - what issue exactly do you want them to fix?

 

Is there any evidence that there is a specific issue? Or are these various random "glitches" that are being reported? If this is one issue, then I'd expect several owners would be able to duplicate the problem, narrow down the cause, and annotate it. Then perhaps there can be a procedure to avoid the problem.

 

 

Excellent question. Here is my attempt of an answer.

There seem to be 2 separate issues, namely:

 

* SD card problem, plese see here for a repeatable version of it

http://www.l-camera-forum.com/leica-forum/1788689-post125.html

 

* user interface problems leading to intermittent failures, maybe even in interaction with the first problem.

A user can intentionally or inadvertently push the buttons in the back of the M9 leading occasionally to mayhem.

 

Best, K-H.

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Yeah, that's the thing. Why would anyone want to take a few photos in quick succession?

 

Hi Wiggly

 

The O/P was using a borrowed card, dont think he formatted in camera, decided he needed to delete a frame in middle of time critical shoot for an exp error, and locked up the M9.

Using a 3rd parties card, deleting before archiving, tusk tusk, founder member of cowboys are us.

Did you ever do that? I not do that with my PC or Palm.

Did your M8 lock up frequently?

 

Noel

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Hi Wiggly

 

The O/P was using a borrowed card, dont think he formatted in camera, decided he needed to delete a frame in middle of time critical shoot for an exp error, and locked up the M9.

Using a 3rd parties card, deleting before archiving, tusk tusk, founder member of cowboys are us.

Did you ever do that? I not do that with my PC or Palm.

Did your M8 lock up frequently?

 

Noel

 

 

Just for the record, I have done everything by the book and still had lockups,

by simply filling the buffer, not pressing play or any other buttons while red light

is flashing and not using a Sandisk card. I followed all recommended advice from

Leica support and still experienced problems. I should also note that Leica are now

also recommending formatting the cards FAT32 in the computer and not in the

camera for any UHS standard cards.

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Just for the record, I have done everything by the book and still had lockups,

by simply filling the buffer, not pressing play or any other buttons while red light

is flashing and not using a Sandisk card. I followed all recommended advice from

Leica support and still experienced problems. I should also note that Leica are now

also recommending formatting the cards FAT32 in the computer and not in the

camera for any UHS standard cards.

 

Hi scrubs,

 

Is there an official source/reference for your last sentence?

 

Thanks, K-H.

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