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passport warranty


GLC

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Pardon? :confused:

 

 

pardon my lack of vision and sight, bit off from a case of grumpiness.

 

all my answers are there, thank man! seems americans get an extra year on the brits too ...

 

thanks again.

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James,

 

In the US the passport warranty is 3 years.

When I sent in a new 50 Summilux-M ASPH for repair,

I got a passport card, stating warranty was for total of 3 years.

 

Best, K-H.

 

Well, according to David Farkas (a dealer and frequent visitor here), he cited the discontinuance of the Passport warranty in the US in a December, 2007 post.

 

Here is a quote from David's post...

 

 

 

"Yes. It is true.

 

Currently purchased product will still have the Passport Warranty honored.

 

The memo reads as follows:

 

With effect from January 1, 2008, all Leica M and R cameras and lenses will no longer have a passport warranty. Leica Camera Inc. will implement a new warranty which will be consistent worldwide. Warranty coverage for the M & R cameras and lenses will be stated as a Limited 2 Year Warranty covering defects in workmanship or materials.

 

The reasons for this change are many. As previously stated, the warranty coverage will now be consistent worldwide. European Union and German law and regulation have impact upon both the form and length of warranties that can be offered. As a German company, that has direct implications for us.

 

The change in our warranty coverage does not reflect any change in the quality of our products. It is more of a necessity to be in step with the worldwide warranty coverage of Leica products.

 

Here is the breakdown of all Leica poduct warranties:

 

M8 - 2 yrs limited

M7+MP - 5 yrs limited

R9 - 5 yrs limited

 

M lenses - 2 yrs limited

R lenses - 2 yrs limited

 

Digilux 3 - 6 month passport + 2.5 yrs limited = 3 yrs

V-Lux 1 - 2 yrs limited

D-Lux 3 - 2 yrs limited

C-Lux 2 - 2 yrs limited

 

Flash - 2 yrs limited

 

Accessories - 2 yrs limited

 

Ultravid BR - Lifetime passport

Ultravid HD - 5+5 yrs limited = 10 yrs

Compact binoculars - 5+5 yrs limited = 10 yrs

Spotting scopes - 5+5 yrs limited = 10 yrs

Oculars - 5+5 yrs limited = 10 yrs

 

Geovid BRF - 5 yrs limited

LRF/CRF - 2 yrs limited"

(Quote from David Farkas post)

 

 

Don't know if there has been any subsequent change.

 

 

Jeff

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Jeff,

 

That's good to know. Of course, David Farkas is highly regarded and I don't doubt that letter at all.

However, the following letter was sent to me on APR 12 2011. I only redacted my name, address and SN#:

 

[ATTACH]260144[/ATTACH]

 

Go figure!

 

The lens was manufactured in 2008. I bought the lens new from B&H on 11/02/2009.

Leica NJ repaired the lens under warranty and sent it back to me on time.

I received it at the middle of May, 2011.

 

Best, K-H.

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Maybe I should read my own material. I, too, bought a 50 Summilux asph in 2009 from a US dealer, so I just rechecked the cards at the bottom of the original box. Sure enough, there is a 3 year Passport warranty.

 

I'm pleased...but now more confused as to the policy. Did the policy change? Does it apply to lenses and not cameras (My 8.2s have no Passport)? Do some boxes in the US have incorrect warranty cards?

 

Anyone know?

 

Jeff

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...and, when one goes onto the "owner's Login" on the Leica website and types in a new product, is that the same as registering a product. I ask because I just applied for the new M9 extended warranty and I got an e-mail back asking me to please fill out the registration card...

So, I'm confused...

Thanks for any help,

Mark

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