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M8 problems


roylance

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I try to make starve mine for 5 days, but it didn't fix the problem. I sent it to Solms today

it appears after a very smaall shock on the ground, from a suitcase 10 cm tall

Gee, that's bad luck. Such a small drop shouldn't normally cause a problem. Was the camera against the side of the suitcase that hit the ground? Must have hit at a bad angle.

 

At any rate, welcome to the forum! Let us know whether Leica diagnoses impact damage. It could be that something internal went out that wasn't triggered by the drop.

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solms answer this morning:

Neccessary labour costs

repair winding mechanism, repair shutter mechanism, replace rear cover, adjust sensor,

adjust range finder, clean range finder, adjustment of all parts, cleaning and end control.

costs can increase during repairs.

For a total amount of 710,66 €

shipping not included

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Shuttter knocked senseless, RF out of adjustment, sensor shifted, LCD cover damaged...That cannot be just 10 cm... Maybe it received a shock before and this was the final straw. Claim it on your insurance, as Leica will bill this as damage by fall.

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There was a very little deformation of the backwheel (about 2mm deep). And I am really newbie in Leica repair service. I am not sure that the rangefinder and sensor were out of order, ... maybe it is only a check.

I must precise that I choose the extra quick service for 200 € (cost for the quick repair and 40 € for the shipping), the standalone repair is 670 € (about 500 US$). It is a lot of money, but I don't find it far from purpose, theese guys know there job, and have some qualifications.

I have been advised a few hours ago that my M8 left Germany end of afternoon (here it is 8 PM). look:

Datum Status

13.05.2011 Service order registered on

16.05.2011 Quotation sent on

16.05.2011 In repair

17.05.2011 Repair completed

18.05.2011 Shipment in process.

Thank you for asking

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Since the sensor is attached to the back half of the clamshell, when they replace the back, they need to switch the sensor to the new back. And that means they need to align it once it's installed. So it may be fine, but still require service.

 

Keep us posted!

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My M8 was back home at 14h25 this day. About 948 €. Works fine, and very clean. The rangefinder is very clean, without any dust, the sensor too (I never wipped it before). I am just a little bit disappointed because I hoped I could find a new firmware inside.

Not really chip, but efficient. Kind of Leica way of life

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Glad it's back!

 

The new firmware isn't available yet to the general public, and AFAIK, Leica techs have to download their own copies just like you and me! :)

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It is still at Leica NJ, it arrive there on the 4th of May and they said it would be 5-6 weeks.

 

Now the question is 5-6 weeks from arrival or from authorization. So I am thinking mid June, I did receive and email response to what the status of the repair was... "So far so good, and it seems that it will be ready on time.". I am waiting for a clarification of "... will be ready on time."

 

Problem is a circuit board.

 

Hello Roylance,

 

Do you have the news for your M8?

 

Détente (Roland GRANVILLE)

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Roy, estimated time generally would start from their receipt of your approval of the estimate.

 

But that's in-shop time. In my experience, you need to add one week to clear through Leica's shipping department and get back into your hands.

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  • 2 weeks later...

M8 is back, came in late yesterday. The problem was a bad circuit board, I decided to upgrade the shutter while it was there. To my surprise the shutter upgrade included a new circuit board. I am surprised how much quieter the new shutter is. The loss of 8000 is not a concern as I never shot at 8000.

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Sounds like what happened to me with my M 8. LCD refused to come on. Battery indicator and exposure no. refused to come on. Camera dead in the water. This camera was purchased in 2007 and the same thing happened within 3 month of purchase. Sent to Leica fort warranty repair and returned in working order, but without info on what was wrong. Over 3 years I didn't use the camera much, putting perhaps < 1000 shutter releases. Started using it again 2 months ago ( out of warranty) and the same thing happened again. I just sent it to Leica New Jersey for repair estimate. $750.00 to replace the circuit board. I'm so disappointed with Leica quality control. Makes me wonder whether the brand can be trusted. Leica told me it would take 4-6 weeks to repair since there were so many work orders in their shop. Sounds like other owners are also having trouble with their Leica's. Sorry to sound so negative. But it is no fun to have paid $5,000 for the new camera and then have such totally unacceptable experience with quality.

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