sidmuer Posted October 29, 2010 Share #261 Posted October 29, 2010 Advertisement (gone after registration) no complaints on the lens on my end. And no defective complaints from others, from what I read. Just stock frustrations. Real issue here, as the title suggests. Dead or defective M9's. Why? Why not address it, fix it, move on. Link to post Share on other sites More sharing options...
Advertisement Posted October 29, 2010 Posted October 29, 2010 Hi sidmuer, Take a look here Two Dead M9s. I'm sure you'll find what you were looking for!
rstrathman Posted October 29, 2010 Share #262 Posted October 29, 2010 Qc is a function of the last stages of manufacturing! Isn't anyone a bit concerned about why it's bad before it gets to qc? This is not speculation at all! It is based on the reported number of failing M9s and lenses. My own experience with three brand new lenses, that had to go to Solms two times each before they where fixed, one of them, a 21 SX, needed a new lens element because the existing one was out of tolerance range. The number of failing M9s, compared to the low production number, is so alarmingly high, that the only possible conclusion is that the QC is very poor! No mater how low the refernece is, compared to any modern production standards. This is a situation, that an take a healthy company out of business if the situation persists for an extended period of time. Product returns are very expensive, and cost at least ten times as much, as it would do to fix the problem before the product leaves the factory in the first place. Best regards Trond Link to post Share on other sites More sharing options...
Nicoleica Posted October 29, 2010 Share #263 Posted October 29, 2010 Qc is a function of the last stages of manufacturing! Isn't anyone a bit concerned about why it's bad before it gets to qc? Sorry, but I disagree. Quality Control is a function of every stage of a business. From initial concept and design, through choice of materials and suppliers, and then all the way though manufacturing, assembly, testing and distribution. Even management and customer service are subject to QC in a properly run business. Quality Control should be concept that is applied to every level and function. Link to post Share on other sites More sharing options...
ho_co Posted October 29, 2010 Share #264 Posted October 29, 2010 The problem IS finding the lens you want, isnt it? That's why I said "If." When I worked for Leica, there was one man who wouldn't buy a camera till he could get the lens he wanted with it. For various reasons (some of them the fault of the dealer, though the customer couldn't know that), he had to wait three years to get the combination he wanted from that dealership. Link to post Share on other sites More sharing options...
Guest trond Posted October 29, 2010 Share #265 Posted October 29, 2010 Qc is a function of the last stages of manufacturing! Isn't anyone a bit concerned about why it's bad before it gets to qc? For the last and final attempt, my seven M lenses, M8 and M9 bodies where sent to Solms today for focus calibration. This is the third time for three of the lenses. The value of the shipment is just over 40 000 Euros, so my insurance does not cover the risk during shipment. Thankfully my local dealer accepted to cover the insurance and shipping cost of the amount of 400 euros for the shipment. The dealer even arranged for a pickup at my work address! I hope this time Leica gets it right, and I hope to get the gear back before the end of 2010. I will let you know in due course, the result of this, for me, final attempt before giving in to Leica, and going back to my Nikon and Canon gear. Best regards Trond Link to post Share on other sites More sharing options...
rstrathman Posted October 30, 2010 Share #266 Posted October 30, 2010 Sorry, but I disagree. Quality Control is a function of every stage of a business. From initial concept and design, through choice of materials and suppliers, and then all the way though manufacturing, assembly, testing and distribution. Even management and customer service are subject to QC in a properly run business. Quality Control should be concept that is applied to every level and function. That's what I'm saying. The manufacturing process before it gets to qc. Whether it's departmental qc or final. My point was that something is wrong in the "whole" process as you have just said. Maybe they are attempting to make to many to fast. Quality control - Wikipedia, the free encyclopedia Link to post Share on other sites More sharing options...
wlaidlaw Posted October 30, 2010 Share #267 Posted October 30, 2010 Advertisement (gone after registration) I think those of use who have visited Solms, have been more than a touch surprised to see technicians handling circuit boards with bare hands both in assembly and repair. In the past I have gone round the Kyocera factory, when they were still making Contaxes. All the assembly line staff making the camera bodies, were wearing special lint free fabric gloves. I don't know if this has been revised in the three years since I was last in Solms - anyone seen recently? Finger grease is pretty corrosive stuff and can significantly reduce the life of electronic circuitry. Some years ago when I had a Digilux 2 fail to be repaired at Milton Keynes' service department, the test photos showed a workbench and a tobacco tin, with stubbed out cigarettes in it. Not exactly clean room conditions. Wilson Link to post Share on other sites More sharing options...
russell Posted October 30, 2010 Share #268 Posted October 30, 2010 That's what I'm saying. The manufacturing process before it gets to qc. Whether it's departmental qc or final. My point was that something is wrong in the "whole" process as you have just said. Maybe they are attempting to make to many to fast. Quality control - Wikipedia, the free encyclopedia Yes, something has gone wrong in the chain. Each part is probably high quality and well intentioned. But it fails when "joined" together. Link to post Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.