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Sensor problem?


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I won't be back until tomorrow, so I'll post it when I get back. The error seems to be on all sorts of iso level, and no, I had an iso 2000 shot yesterday, and it was quite visible.

 

Well I think I'd have to take this in to Leica. But I swapped to a new sd card today, so let's see.

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I won't be back until tomorrow, so I'll post it when I get back. The error seems to be on all sorts of iso level, and no, I had an iso 2000 shot yesterday, and it was quite visible.

 

Well I think I'd have to take this in to Leica. But I swapped to a new sd card today, so let's see.

 

Also I'm pretty sure now its a processing problem. When I go to preview, you know when you scroll through your pictures, you get a semi-blurry pic before you get a sharper picture in 1-2 seconds right? I don't see any of the error during the blurry pics, but then the error shows as it sharpens up.

 

In addition, if I zoom to the smallest preview (4 pics per page), I also can't see the errors. But unfortunately, the error is still there if I zoom in.

 

So somehow its complicated..

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No good guys. Nothing I do could stop the error from occuring. I sent an email to customer.service@leica-camera.com yesterday, but no reply yet. But I'm going to drop it in at my dealer today, along with my SF58, and have them check. Who knows my SF58 caused a short circuit or whatnot.

 

Anyhow, here's another sample, that's worse than the one I posted before.

 

RXJyb3IgMS5qcGc.jpg

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Assuming those vertical lines are in the original and not an artifact of posting to the web - yeah, I'd say you have a sick camera that needs to go to Germany.

 

Seems like it is getting progressively worse (if the pix you've posted are more or less in sequence), so it is probably something that began to fail recently and will go out altogether fairly shortly.

 

My guess is still that it is not the sensor itself, rather the image processor. But that probably doesn't make much difference - it will still mean taking it fully apart and replacing a chip and/or circuit board, whichever bit of silicon it is.

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The "amount" of error is inconsistent. They're not always more, or less, sometimes theres only very few, but noticable.

 

Anyhow, I checked Leica Singapore (closest to me), and they crosschecked with Germany, and told me that it is indicated as a sensory board problem. Now I guess it's either the sensor, or the data transfer on the sensor *board* is faulty.

 

I will also send it my SF58 flash along with it, and my memory card and battery as well. So they can check if there's anything wrong with any of my electrical system that causes it.

 

They told me it's going to take +/- 10 weeks if sent to Germany, +/- 3 weeks if sent to HongKong for repair.

 

Is there any difference between those two repair stations?

 

I'd highly prefer the Hongkong one, 7 weeks faster is a huge factor for me.

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  • 2 weeks later...

How long does replacing a sensor board/sensor usually take? Any ideas guys?

 

Been a week since I sent it and still no news.

 

I had to send to Singapore first, then re-route to Hongkong (Singapore for error confirmation - they want to try to handle the problem). But it was sent to HK 5 days ago.. And Leica Singapore told me HK Leica haven't received it yet.

 

When I call Leica Singapore, their service officer was not being very friendly.. He was like "oh pls pls pls, I will let you know if they received it"..

 

Gah!

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Surely you've answered your own question?

 

"They told me it's going to take +/- 10 weeks if sent to Germany, +/- 3 weeks if sent to HongKong for repair."

 

When I sent my original M8 in for electronics repair (to Leica USA, which sent it on to Leica Germany), 10 weeks was about right. April 1 to mid-June.

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Problem is, the amount of time stated was a temporary guess. The guy told me he would re-confirm once he receives the item (Leica Singapore).

 

But as of today, I'm unaware if my M9 have reached HongKong and cleared customs yet.

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The "amount" of error is inconsistent. They're not always more, or less, sometimes theres only very few, but noticable.

 

Anyhow, I checked Leica Singapore (closest to me), and they crosschecked with Germany, and told me that it is indicated as a sensory board problem. Now I guess it's either the sensor, or the data transfer on the sensor *board* is faulty.

 

I will also send it my SF58 flash along with it, and my memory card and battery as well. So they can check if there's anything wrong with any of my electrical system that causes it.

 

They told me it's going to take +/- 10 weeks if sent to Germany, +/- 3 weeks if sent to HongKong for repair.

 

Is there any difference between those two repair stations?

 

 

 

I'd highly prefer the Hongkong one, 7 weeks faster is a huge factor for me.

 

i advise you to call or email the hong kong service centre (schmidt), telling them about the fault as you've decribed here. send them some files as well and ask if they have spare parts in stock for replacement. The technicians there are brilliant and efficient from my experience. if they don't have the parts, they need to order them from germany which could take the same amount of time as sending it back to germany itself for repair yourself, if you see what i mean so check that first

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  • 1 month later...

any suggestions as to the large artifact here....

 

M9 jpeg out of camera, it is not then present on raw dng file (or after processing)

 

camera jpeg error or sensor

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Just backing up what Jaap said: As I understand it, the M8 and M9 produce the DNG first, then apparently derive the JPG from it.

 

I would send a copy of the file to Stefan Daniel and let him know that it's on JPG only, not on DNG. There've been several reports of similar problems on DNG, so it might help Leica find the problem if they're aware it can happen this late in the chain.

 

 

BTW--You're talking about the regular green pattern, right? What's the cause of the red blurring? Is that also part of the effect you're speaking of? I haven't seen anything like that before.

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I just had that green patch thing on my jpeg file.. Good thing it didn't affect the dng as well..

 

I think this should be a firmware related issue.. I wonder when the next update will be..

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ho_co, this shot was an accident, it is my blurred hand in front of the lens, should have deleted it, but noticed the green blocks

 

Good! Now I recognize the hand! :)

 

I'm glad it wasn't on an otherwise good shot, but I'd send a description and a copy of the file to Stefan Daniel just to be sure Leica gets as much information as possible.

 

There have been a few similar occurrences IIRC; very likely a firmware or timing problem that can be fixed with new firmware once Leica figures out what it is.

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