mwalker649 Posted December 16, 2009 Share #21 Posted December 16, 2009 Advertisement (gone after registration) i have an extra thumbs up model 1 cutout folding back black leather case UNUSED if someone wants one. i bought 2 when i got 2 m8's then realized when i was using the case i didnt need 2 bodies. when i was using 2 bodies i needed to change cards and batteries FAST. thanks jesse sent you a pm Link to post Share on other sites More sharing options...
Advertisement Posted December 16, 2009 Posted December 16, 2009 Hi mwalker649, Take a look here Luigi at Lecatime gone?. I'm sure you'll find what you were looking for!
Summicron1951 Posted December 17, 2009 Author Share #22 Posted December 17, 2009 My third Luigi case arrived today and I am so amazed how beautiful they are. He is a pleasure to deal with and obviously has designed a well thought out product. Jim Link to post Share on other sites More sharing options...
tdtaylor Posted December 18, 2009 Share #23 Posted December 18, 2009 My wife (on behalf of my Xmas present) has emailed with Luigi twice in two days. Her comment was he responded within 20 minutes. Maybe it was best my wife had the email communication..... Link to post Share on other sites More sharing options...
etienne_werner Posted December 18, 2009 Share #24 Posted December 18, 2009 In the past I have communicated with him but I too had problems with the initial contact. This was not his fault but rather due to the fact that my mails had for some reason been marked as spam by his provider. I ended up calling him by phone. Regards, Etienne Link to post Share on other sites More sharing options...
k_g_wolf ✝ Posted December 18, 2009 Share #25 Posted December 18, 2009 Received a LUIGI E-mail 60 seconds ago. He is still going strong. Best GEORG Link to post Share on other sites More sharing options...
GarethC Posted December 18, 2009 Share #26 Posted December 18, 2009 In the past I have communicated with him but I too had problems with the initial contact. This was not his fault but rather due to the fact that my mails had for some reason been marked as spam by his provider. I ended up calling him by phone.Regards, Etienne I had the same problem but only after we exchanged about 5 emails regarding a special order for straps. For some reason my email order had been marked a spam even after communication and it had been paid for. Two months later after I had given the Post Office their opportunity I emailed him and he was very apologetic. Given the web site, there was no surprise at the screwed up email communication. With all that said, they were straps so who cares? I've got bigger issues to get stressed out about. And I have to say that I can't imagine putting anybody else's products on my camera Link to post Share on other sites More sharing options...
Wonka Posted December 25, 2009 Share #27 Posted December 25, 2009 Advertisement (gone after registration) Luigi is greatness. My initial e-mail contact with him did take a few days (not surprising with the Christmas season), but I was able to order a case for my M9 from Luigi this past Sunday, December 20th. To my surprise, the case arrived in Texas today, December 24th. Incredible. He shipped it on Monday and it arrived across the globe three days later. I am pleasantly in shock. The case looks great. I did notice that his website stated that he sometimes makes changes to the cases to improve upon them. I ordered the one with the hanging back flap. I noticed that instead of the snaps being at the top they are now in the middle (if that makes sense). I wonder what was wrong with the snaps in their previous state or if the change was purely cosmetic? Anyway, Merry Christmas to all here on the forum. Link to post Share on other sites More sharing options...
alexsar Posted January 13, 2010 Share #28 Posted January 13, 2010 As he hasn't responded to my emails yet just to double check his email is: webmaster@leicatime.com right? thanks Alex Link to post Share on other sites More sharing options...
jaapv Posted January 13, 2010 Share #29 Posted January 13, 2010 Yes it is and he hasn't responded to mine over a period of several months either. Link to post Share on other sites More sharing options...
thechief Posted January 13, 2010 Share #30 Posted January 13, 2010 Yes, email is correct, however he is travelling at the moment until 26th, so is checking email occasionally, obviously this is reason. Link to post Share on other sites More sharing options...
scc Posted January 13, 2010 Share #31 Posted January 13, 2010 Yes it is and he hasn't responded to mine over a period of several months either. I sent an email last week, and got an autoreply that he is away until January 26th Link to post Share on other sites More sharing options...
Guido Posted January 14, 2010 Share #32 Posted January 14, 2010 After reading some reviews and direct comparisons, I recently bought a case from Luigi's competitor, Mr. Zhou from Shanghai. The quality of Mr. Zhou's craftmanship was outstanding, as was communication and speed of delivery. Link to post Share on other sites More sharing options...
horea Posted January 20, 2010 Share #33 Posted January 20, 2010 Bought in-stock half case for my M8 on Dec 16, 2009 and no delivery to this date. I understand a busy holiday season, I understand slow Italian customs and problems...what I refuse to understand is lack of communication. I have sent him 3 e-mails now just to ask for an update, a tracking number, even a simple reply with "Hello from Italy"...no response. And I was patient...longer than a week between the first note and the second. When you charge people a premium for your product you also need to deliver a premium level of communication, or at least start by responding within a few days. I am not stressed about the 350 spent on the case but the "I don't give a ..." attitude drives me nuts! I happen to travel a lot for work, all over the world and even in remote places I manage to connect and answer some e-mails. Travel is no excuse. So, the product may be all great customer service is horrible. Link to post Share on other sites More sharing options...
chris_tribble Posted January 20, 2010 Share #34 Posted January 20, 2010 Afraid I followed Nightfire and treated myself to a black half case with red stitching from Mr Zhou... a Christmas present to myself... He's been impeccable on communication and price is inclusive of (slow) shipping. I'll report on quality when I get it. I don't normally bother with cases, but I often use two bodies and don't like it when they occasionally bump against each other ()... Link to post Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.