jbgeach Posted November 27, 2009 Share #1 Posted November 27, 2009 Advertisement (gone after registration) I just recently purchased a used M8, it had about 500 clicks, I have put about 1000 clicks on it. Today I got the dreaded attention shutter fault message. What should I do? Should I send it to Germany? New Jersey? Canada? I am acutally very frustrated as this is by far the most expensive camera I have ever owned and this seems like this may be a costly and lengthy repair. Any advice is appreciated. Link to post Share on other sites More sharing options...
Advertisement Posted November 27, 2009 Posted November 27, 2009 Hi jbgeach, Take a look here Used M8 shutter fault. I'm sure you'll find what you were looking for!
ho_co Posted November 27, 2009 Share #2 Posted November 27, 2009 JG-- I've never seen that message from my M8, but it may not be major. Others will likely want to know more exactly the circumstances under which it appears. I will say, if you're in North America and decide to send the camera for repair, New Jersey is the right place. If necessary, they can send the camera to Germany, but it's rare that they lack the equipment to do the job themselves. Sorry for the problem. You might try a search on the term 'shutter fault' on the Forum to see what is likely to cause it. I believe it's sometimes a fairly benign occurrence. But it shouldn't have happened at all, and letting Leica go through the camera would at least give you the peace of mind that the camera is up to snuff. Keep us informed. And good luck! Link to post Share on other sites More sharing options...
jbgeach Posted November 27, 2009 Author Share #3 Posted November 27, 2009 Thanks Howard, I have looked through the forum and it seems like it will need service. I will check into sending it to New Jersey Link to post Share on other sites More sharing options...
ho_co Posted November 27, 2009 Share #4 Posted November 27, 2009 Oh, drat. Sorry to hear that. Link to post Share on other sites More sharing options...
BenMacPhoto Posted November 27, 2009 Share #5 Posted November 27, 2009 I had that message come up once when I was on S and fired the shutter to many times. It seemed to have acted like a hiccup where the shutter couldn't reset itself. I turned off the camera, took the battery out then back in. Turned the camera on and that seemed to have fixed it. From my understanding it may be caused by a slight error in the firmware. Link to post Share on other sites More sharing options...
amedick Posted November 27, 2009 Share #6 Posted November 27, 2009 I have gotten this message a few times, when in discrete mode and having accidentally moved from S mode to C mode. This is a known firmware issue. Could this be your problem? Link to post Share on other sites More sharing options...
jbgeach Posted November 27, 2009 Author Share #7 Posted November 27, 2009 Advertisement (gone after registration) Yes, I think this is my problem, it is exactly what happened. I was in S mode and it accidentaly went to C. However, it work in any mode right now. Is there a hard reset? Link to post Share on other sites More sharing options...
amedick Posted November 28, 2009 Share #8 Posted November 28, 2009 When it happens I just switch the camera off, let the buffeting and writing of photo catch up and then switch camera on. I could imagine that may be a case where you would need to remove battery for a minute to hard reset. Are you saying that you always have the fault now or is everything ok? Most of the times when I have acidentally switched from S to C mode has been in low light shots when hard to see switch position or I move by feel. Link to post Share on other sites More sharing options...
ho_co Posted November 28, 2009 Share #9 Posted November 28, 2009 No, I don't think there's a hard reset that the forum is aware of. Are you saying the camera is inoperative now? Usually the problem is short-term only, as ame said. Link to post Share on other sites More sharing options...
jbgeach Posted November 28, 2009 Author Share #10 Posted November 28, 2009 Yes, the camera is still inoperative, eveytime I press the shutter button, I get an error. I am trying to reload the firmware, if that doesn't do it, back to leica Link to post Share on other sites More sharing options...
jsrockit Posted November 28, 2009 Share #11 Posted November 28, 2009 Anyone know how much the repair is for an out of warranty M8? Just curious. Link to post Share on other sites More sharing options...
jbgeach Posted November 28, 2009 Author Share #12 Posted November 28, 2009 Update - new firmware, same problem. I really think the shutter must have had a problem. jsrocket - Leica says a NEW upgraded m8 shutter is 800 Euro, so I am guessing the repair will be less than that. This experience is making me think that maybe I should sell this setup and just buy a few nice cannon primes Link to post Share on other sites More sharing options...
Nicoleica Posted November 28, 2009 Share #13 Posted November 28, 2009 One last thing to try before you abandon hope. Take out the battery, and leave the camera switched on overnight.(Or longer if possible.) This should drain the internal battery, and has been known to persuade errant cameras to come back to life once the camera is switched off and the battery is re-installed. Link to post Share on other sites More sharing options...
jbgeach Posted November 28, 2009 Author Share #14 Posted November 28, 2009 Will try, Nicole, Thanks Link to post Share on other sites More sharing options...
ho_co Posted November 28, 2009 Share #15 Posted November 28, 2009 This experience is making me think that maybe I should sell this setup and just buy a few nice cannon primes I think the problem is more with your having gotten a bad camera than with Leica itself being problematic. Filling out the Canon system may be the best bet for the moment. This'll certainly leave a bad taste in your mouth, particularly if you need to lay out yet more money for a repair. Bad first experience. You don't have any recourse with the dealer? Was the camera sold strictly "as is"? Or did you buy from a (supposed) friend? There's one thing, though. Get an estimate from Leica. They will go through the whole camera and offer to repair/replace everything that needs it. You'll effectively have a new camera on your hands if you let them do it, with a full-year guarantee. But with whatever amount you've already got in the camera, it'll be a lot of money for a discontinued product. Link to post Share on other sites More sharing options...
marknorton Posted November 29, 2009 Share #16 Posted November 29, 2009 The shutter has two sensors, three if you include the flash contact, to allow the camera to monitor the shutter and re-cocking action. If, so example, you press the shutter release, the camera will fire the release magnet and look for the expected results. If you remove the lens, is the white curtain correctly positioned across the centre of the frame? If so the shutter is likely correctly cocked. Second, when you press the shutter release, do you hear anything at all (aside from an error beep if there is one)? Third, are all the other functions of the camera working normally? This is the electromagnet which is used to release the shutter; it's magnetised so that when the shutter is cocked, the moving armature is held in place against the pole piece. When the camera fires the shutter, it passed a current through the coil to neturalise the magnetic field and moving armature moves and presses a lever on the shutter ro release it. If the shutter is not being release, there's either no power for the release magnet, the magnet has failed or the mechanism is jammed or stuck in some way. Shutter Release Lever: Welcome, dear visitor! As registered member you'd see an image here… Simply register for free here – We are always happy to welcome new members! Shutter Cocked: Shutter Released: You may be able to free things up by tapping the camera vertically onto the palm of your other hand. Link to post Share on other sites Simply register for free here – We are always happy to welcome new members! Shutter Cocked: Shutter Released: You may be able to free things up by tapping the camera vertically onto the palm of your other hand. ' data-webShareUrl='https://www.l-camera-forum.com/topic/105010-used-m8-shutter-fault/?do=findComment&comment=1134196'>More sharing options...
jbgeach Posted November 29, 2009 Author Share #17 Posted November 29, 2009 Nicole, I tried the overnight reset, However, the shutter fault is still there. Mark - wow, thanks for the pics. Since it is out of warrenty I may open it up and take a look for myself. I agree that it seems that something is stuck. oh, to answer your question yes, the shutter is correctly positioned. No, I do not hear anything except the beep. Everything else in the camera looks and works perfectly. Also, tried the tapping and no luck, but thanks so much for the info. Very kind of you Link to post Share on other sites More sharing options...
jbgeach Posted November 29, 2009 Author Share #18 Posted November 29, 2009 After a moment of quiet reflection, I decided to send it in to Leica. I am just not ready to deal with the consequences of me destroying my camera. So no cool pictures from the inside coming soon Link to post Share on other sites More sharing options...
Nicoleica Posted November 29, 2009 Share #19 Posted November 29, 2009 I'm sorry to hear that your camera is still dead, and I hope that Leica are kind to you and don't charge you a fortune to fix it. I'll keep my fingers crossed, and hope that your camera returns to you quickly and is well behaved afterwards. Link to post Share on other sites More sharing options...
jbgeach Posted November 29, 2009 Author Share #20 Posted November 29, 2009 I'm sorry to hear that your camera is still dead, and I hope that Leica are kind to you and don't charge you a fortune to fix it. I'll keep my fingers crossed, and hope that your camera returns to you quickly and is well behaved afterwards. Thanks Nicole Link to post Share on other sites More sharing options...
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