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Is "a la carte" over?


patrick parker

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Six weeks? I'm waiting since April on my new MP A La Carte. To be fair, received the first version in June ... yet, completely different from what I ordered. So they had to rebuild it. Made the mistake, to include some last changes when I send it for rebuild (change from .72 to .85 viewfinder). Not only did they charge me those lastminute changes, as if they were made to an existing camera (read double the price as if you ordered it right from beginning with the .85 viewfinder), I also never received an apology from the dealer and/or Leica for screwing up my A La Carte order. What's more, today I still don't have the camera, but they have my money, since April that is. Unless you're attached to Leica as much as I am, forget Leica A La Carte. Extremely amateurish, at least from my experience.

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Six weeks? I'm waiting since April on my new MP A La Carte. To be fair, received the first version in June ... yet, completely different from what I ordered. So they had to rebuild it. Made the mistake, to include some last changes when I send it for rebuild (change from .72 to .85 viewfinder). Not only did they charge me those lastminute changes, as if they were made to an existing camera (read double the price as if you ordered it right from beginning with the .85 viewfinder), I also never received an apology from the dealer and/or Leica for screwing up my A La Carte order. What's more, today I still don't have the camera, but they have my money, since April that is. Unless you're attached to Leica as much as I am, forget Leica A La Carte. Extremely amateurish, at least from my experience.

 

Are you sure Leica knows they screwed up the order? When you say they redoubled the price it sounds like they have no idea they made a mistake and that you now want a .85 VF and they are Charging you for it. Along with the other changes you wanted to bring the wrong camera up what you ordered in the first place.

 

Although if the original order was for a .72 VF then yes they are charging you for the change.

 

I would of simply returned it to the dealer for a full refund, that is if you dealt with a dealer, and ordered another.

If you did this online directly with Leica I would of just sent the camera back to Leica with a nice note saying what they did wrong and that you didn't want this camera that is not to your order specs and ordered another.

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Six weeks? I'm waiting since April on my new MP A La Carte. To be fair, received the first version in June ... yet, completely different from what I ordered. So they had to rebuild it. Made the mistake, to include some last changes when I send it for rebuild (change from .72 to .85 viewfinder). Not only did they charge me those lastminute changes, as if they were made to an existing camera (read double the price as if you ordered it right from beginning with the .85 viewfinder), I also never received an apology from the dealer and/or Leica for screwing up my A La Carte order. What's more, today I still don't have the camera, but they have my money, since April that is. Unless you're attached to Leica as much as I am, forget Leica A La Carte. Extremely amateurish, at least from my experience.

 

That's a bummer. Though I suspect its a pretty isolated issue. I've had a fair amount of experience ordering a-la-carte MPs with dealer and Leica, and I've found them to be quite responsive and very exacting, even when I have special requests that deviate from the normal configurator.

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