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Leica service - a puzzlement


brucek

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Well I'm gobsmacked...

 

I sent my Frankenfinder in to Leica US service in early February because the bubble in the bubble level wasn't there.

 

In late April I sent my Digilux 2 in for service because the sensor failed.

 

Guess which one I just received from Leica? After about a 4-week turnaround the Digilux 2 returns home in beautiful shape. Still waiting on the Frankenfinder...

 

Don't get me wrong! I'm astonished and pleased at the turnaround my Digilux 2 received. I'm just baffled at how a finder has to be sent to Germany to replace a bubble level, and in how long it takes to actually replace it.

 

<sigh>

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