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Sean's review of the Apple Mac Pro is very interesting


wparsonsgisnet

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Quite true . . . Apple has really gone downhill in customer relations since "the Jobster" took over. He is pretty arrogant and regards customers as an annoyance. He's an great marketer and promoter but he doesn't mind leaving customers high and dry.

 

Right...

 

If it weren't for Steve Jobs there wouldn't BE an Apple. :rolleyes:

 

Gods... Are all of you people on here doctors of liberal arts from Bob Jones University or something?

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If it weren't for Steve Wozniac we wouldn't know who the heck Steve Jobs may be. Woz designed the Apple I, the Apple II, II+ and some of the IIe. Steve Jobs has never designed a computer in his life.

 

Jobs was good at what he did and does, but Woz could have ended up with another partner to market his brilliant machine.

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"my 2 cents and not trying to start one of those battles" Hmmm... Right.

 

Well... I used to work for Truevision/Pinnacle/Avid (TARGA 2000, TARGA 3000, RTX (etc)) and we always thought that we should have a continuing hardware solution for Mac. We did something with Macs when the G4s came out (first PCs to be able to handle HD throughput natively as I recall)... Now what was that? Had to have a way to get the video into the Mac (this was still when analog was the deal and a lot of HD was component)... Meh! Don't remember what the solution was called, but it was quite kewl. Had big RAIDs as standard, and the HD Video was uncompressed HD (because you wanted to edit the stream natively, not after it had been MPegged to death).

 

If you personally prefer XP it must be because you have a dedicated and off the grid system(s) that isn't filled up with the general PC crap out there, and I'll bet the systems ARE pretty stable because of that. Most of these folks out here though will want to use their machines for something besides editing, and they won't remember to set the security and optimized setting right, and the systems won't be stable, and in fact, will suck, because that's what on the grid PCs are. Overloaded, insecure, hacked up crap.

 

Oh, that was it. Pinnacle Systems and Apple Bring Uncompressed High-Definition Video to the Macintosh TARGA Cine. We supplied the video (and audio) in and out interface hardware and used FC Pro for the editing software. Pinnacle Systems: CinWave / TARGA Cin Support

 

Also... Avid Media Composer Adrenaline and Avid Xpress Pro for Mac OS 10.4: the ultimate Tiger editing experience

 

PS - 2.8 GHz Eight core Macs start at $2799, and you can option that down to a single quad core for $2299. Quite competitive.

Of course our edit systems are used to edit, and not other tasks. Whether it is a Mac or a PC what professional editor would risk putting other programs, other than what is necessary to do their job. Adrenaline works great on a PC.......we have many systems with Avid Xpress Pro running on XP.

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Of course our edit systems are used to edit, and not other tasks. Whether it is a Mac or a PC what professional editor would risk putting other programs, other than what is necessary to do their job. Adrenaline works great on a PC.......we have many systems with Avid Xpress Pro running on XP.

 

Agreed. Putting unnecessary programs on a pro workstation -- Mac or PC -- is not common behaviour, I'd say. Most video editors I know have dedicated machines, and then they have other machines (usually laptops) which they use for the general stuff.

 

I have 5 workstations around this place (2 Macs, 3 PCs) of which 2 are not connected to the Internet. Even the Windows PC that's connected to the Internet hasn't given me any more problems than my Macs have. But then I take the necessary precautions -- security software, keeping files on an external drive, etc.

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I agree. You don't want anything extra on a editing machine that is your lievlyhood. All of our PCs are multiple boot as well. The boot drive has 3 to 4 partitions each with an installation of XP. After 6 months to a year of use, or when a major update from Avid comes along, we install fresh on a new partition which is a virtual separate computer. That way if you run into a problem with a new upgrade of say Avid Xpress, you just boot on the older partition that works.

 

Our editors use their laptops for their e-mail.

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If it weren't for Steve Wozniac we wouldn't know who the heck Steve Jobs may be. Woz designed the Apple I, the Apple II, II+ and some of the IIe. Steve Jobs has never designed a computer in his life.

 

Jobs was good at what he did and does, but Woz could have ended up with another partner to market his brilliant machine.

 

The Woz is gone. He has been gone for good since '87. In computer years that's hundreds of trillions of clock cycles. This is the 21st Century, move along. Move along. :cool:

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You miss my point completely. Woz was the catalyst for change. His creation started the change. Yes it is a long time ago, but his idea of taking that 8080 and making it into a full computer started Apple. Could Jobs have jumped in the the Mac idea without that base? Possible, but the reality is Woz set the foundation.

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You miss my point completely. Woz was the catalyst for change. His creation started the change. Yes it is a long time ago, but his idea of taking that 8080 and making it into a full computer started Apple. Could Jobs have jumped in the the Mac idea without that base? Possible, but the reality is Woz set the foundation.

 

No, Woz was the Apple II guy, and by the way, the Apple III sucked. The Lisa, Mac, and then the NeXT and its sister, the modern line of Apples starting with the PowerMac G3s are Jobs' babies. Woz wasn't the guy, as I recall, that liked GUIs and mouse pointers. That was Steve Jobs.

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That is what I said. Woz was the Apple II guy. The Apple II was incredibly significant.

 

You changed the subject and said the Apple III and Lisa sucked. Yes they did. Woz had nothing to do with them, but Steve Jobs did.

 

And by the way the mouse and GUI came out of PARC, Palo Alto Research Center. They came up with such innovations as laser printing, distributed computing and Ethernet, the graphical user interface, object-oriented programming. PARC is a wholly owned subsidiary of Xerox Corporation.

 

Jobs did a smart job of marketing that in the early days. Then he left for several years and John Scully ran the company.

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That is what I said. Woz was the Apple II guy. The Apple II was incredibly significant.

 

You changed the subject and said the Apple III and Lisa sucked. Yes they did. Woz had nothing to do with them, but Steve Jobs did.

 

And by the way the mouse and GUI came out of PARC, Palo Alto Research Center. They came up with such innovations as laser printing, distributed computing and Ethernet, the graphical user interface, object-oriented programming. PARC is a wholly owned subsidiary of Xerox Corporation.

 

Jobs did a smart job of marketing that in the early days. Then he left for several years and John Scully ran the company.

 

John Scully ran the company into the ground.

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Right...

 

If it weren't for Steve Jobs there wouldn't BE an Apple. :rolleyes:

 

Gods... Are all of you people on here doctors of liberal arts from Bob Jones University or something?

 

You didn't read what I said, but that's ok because you never agree with anyone anyway . . . . Jobs did save Apple because of great marketing and promotion . . but Apple's treatment of it's customers and retailers has gotten poorer under Jobs!

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You didn't read what I said, but that's ok because you never agree with anyone anyway . . . . Jobs did save Apple because of great marketing and promotion . . but Apple's treatment of it's customers and retailers has gotten poorer under Jobs!

 

Not from my experience but that could be a local issue, tech support was non-existent prior to Jobs' return. Apple Care saved my butt a few times but I must say that the mac communities (online or offline) was a better support than Apple ever was.

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Jobs did save Apple because of great marketing and promotion . . but Apple's treatment of it's customers and retailers has gotten poorer under Jobs!

 

This is partially true--Apple's treatment of its customers (customer service) has become less personalized while Jobs has been at the helm. I don't think it's a mandate from him. I do think some of his other mandates have led to the current "unfriendliness," though.

 

Apple has moved firmly into the consumer electronics/entertainment company space ("Apple Inc." vs. "Apple Computer Inc."), similar to the model used by Sony. Pure computing with Apple these days feels like a core business that's been positioned as a secondary concern behind entertainment content (iTunes) and the iPod universe (including the iPhone). E.g., the Apple platform is positioned to consumers as a complicated dock for devices like the iPhone (and the M8, frankly) while being an Internet terminal that enables communication (E-mail, chat, video chat, surfing, and posting of content) and syncing these devices.

 

I think this strategic repositioning of computing as secondary to hub/communication priorities has a lot to do with service becoming less personal and more "pay as you go" compared to the older model of "we'll help you--just call" from the 90s. Apple has more consumers to serve and have not scaled up help resources. You deal with a process more now, not with people. (In most cases--I have experienced exceptions.)

 

I see similarities between Leica of today and Apple of the 90s, in terms of the "goodwill drawer"--a metaphor for a company's willingness to help you as best as they're able when unusual circumstances arise. (E.g., you can get a human being on the line if you're really stuck--and they may be willing to dropship a temp replacement to you, depending on your situation.) Apple's goodwill drawer, in my experience, has been permanently closed. I deem this "unfriendly." They will solve your problem. But you better have paid for AppleCare because you're SOL if you didn't and you have a problem out of warranty.

 

So, is it Jobs' "fault"? Of course--he's the CEO and takes the blame along with any credit. But I think the current "treatment of customers" has more to do with company strategy--and being busy from growth--than any particular mandate made by Jobs.

 

Apple's products and support suck less than mostly every other company in that marketspace and this is to their credit.

 

Thanks,

Will

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