Leica Q2 menu button doesn’t work

[CharlesPhotos]

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Hello, after photographing Iceland in harsh rain my camera started acting strangely (I have shot in rain before and it was alright), after drying everything is working except menu button is there a way to check if its software problem and is there a different way to acces menu?

Thank you for any help!

[Le Chef]

Try using the touch screen to access controls. If you can go through menu settings from there, then it’s likely a physical button problem. If you get no menu commands from the touch screen then doing a factory reset may be the first step. If that doesn’t work, then take it back to your AD.

[CharlesPhotos]

9 minutes ago, Le Chef said:

Try using the touch screen to access controls. If you can go through menu settings from there, then it’s likely a physical button problem. If you get no menu commands from the touch screen then doing a factory reset may be the first step. If that doesn’t work, then take it back to your AD.

How to a factory reset?

[Le Chef]

Just now, CharlesPhotos said:

How to a factory reset?

I’m nowhere near the instruction manual, but that’s the best place to look. Have you tried forcing the camera to give you sub menus by going through the Fn button, or the top plate button? If you hold them for a couple of seconds they should show options you can access. If that doesn’t work, do the reset once you’ve found your instruction manual. If none of that works it’s likely a hardware problem.

[Le Chef]

As you can see below you will need to force the camera to open up the menus, as suggested above.

RESETTING THE CAMERA TO FACTORY SETTINGS
This function allows you to reset all your custom menu settings back to the factory settings. You can optionally exclude the user profiles, Wi-Fi and Bluetooth settings, as well as the image numbering from the reset individually.
▸ Select  Reset Camera  in the main menu
• The prompt  Reset Camera Settings?  appears.
▸ Confirm or reject the reset to factory settings ( Yes ) / ( No )
• Selecting  No  will cancel the reset and the display will return to
the main menu. Selecting  Yes  will trigger additional prompts regarding the settings you can opt to keep.
▸ Confirm or reject the reset of the user profiles ( Yes ) / ( No )
▸ Confirm or reject the reset of the Wi-Fi and Bluetooth settings
( Yes ) / ( No )
▸ Confirm or reject the reset of the image numbering ( Yes )/ ( No )
• The message  Please Restart the Camera  appears.
▸ Switch the camera off and on again
Notes
• Date & time, as well as the preferred language will have to be set up again after a reset. Relevant prompts will appear on screen.
• You reset the image file numbering separately via the menu item  Reset Image Numbering  (see p. 198).