Connect to iPad or iPhone using Fotos and bluetooth

[will t]

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I can’t get Fotos on my iPad or my iPhone to recognize my Q3.  Has anyone else had this problem?  Any ideas?  

Thanks!

Will

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[will t]

Thanks @AussieQ, I did just that and no success.  This is what always appears on my iPad whenever I try.  It takes a while, like the two are trying to connect, but eventually comes this screen:

 

 

 

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[coleica]

Start from scratch?  Like a previous post, delete the app.  Also, in the iPad/settings/bluetooth, delete the bluetooth connection settings corresponding to the Foto App.  In the camera, make sure the bluetooth settings for the iPad are not present (if they are present, delete it).  Reinstall Foto app and make sure there are no devices listed in the Foto App.  Via iPad settings/bluetooth re-establish the bluetooth connection between the ipad and the camera.  Then proceed to the Foto App and establish connection with iPad.  Good luck.

[bjamisonf]

Is your VPN on? I always have to turn mine off to connect. Then, it connects pretty quickly.