Mike Rantala Posted May 12, 2022 Share #1 Posted May 12, 2022 Advertisement (gone after registration) I am having difficulty upgrading my Q2 3.1 to 4.0 firmware. Using a formatted card - saving the file to the root directory but the camera doesn't recognize the file - says that there is no firmware file. Any suggestions would be most appreciated. Thanks. Link to post Share on other sites More sharing options...
Advertisement Posted May 12, 2022 Posted May 12, 2022 Hi Mike Rantala, Take a look here Q2 Firmware 4.0 upgrade. I'm sure you'll find what you were looking for!
TomBC Posted May 12, 2022 Share #2 Posted May 12, 2022 where does it say "no firmware file"? Did you go to the sw menu? Where it says fw 3.1 installed, just to be clear. In there, you shall see the option to upgrade the fw Link to post Share on other sites More sharing options...
matted Posted May 12, 2022 Share #3 Posted May 12, 2022 Are you formatting the card in the computer or in the camera? It should be formatted in camera before copying the file… 1 Link to post Share on other sites More sharing options...
Mike Rantala Posted May 12, 2022 Author Share #4 Posted May 12, 2022 Formatting the SD card in the camera. Also, I have gone to the correct place on the camera to upgrade. I read the notes part of the upgrade - still nothing works. Link to post Share on other sites More sharing options...
PhotoCruiser Posted May 12, 2022 Share #5 Posted May 12, 2022 What computer are you sing to download and copy the update file to the SD Card? Try with another and in the camera formatted SD Card Try to download and copy on another computer Doublecheck that the update file is in the root directory, the lowest one Verify that the update file has no strange permissions, is locked or something similar Chris Link to post Share on other sites More sharing options...
Pelu2010 Posted May 12, 2022 Share #6 Posted May 12, 2022 Here is a detailed tutorial : Link to post Share on other sites More sharing options...
Mike Rantala Posted May 12, 2022 Author Share #7 Posted May 12, 2022 Advertisement (gone after registration) 6 hours ago, PhotoCruiser said: What computer are you sing to download and copy the update file to the SD Card? Try with another and in the camera formatted SD Card Try to download and copy on another computer Doublecheck that the update file is in the root directory, the lowest one Verify that the update file has no strange permissions, is locked or something similar Chris Thank you for the comment - it WORKED!. Thanks for your help. Worked like a dream. Link to post Share on other sites More sharing options...
RLR Posted May 15, 2022 Share #8 Posted May 15, 2022 I was unable to upgrade the firmware using an 256GB SD card, however I was successful using a 64GB SD card Link to post Share on other sites More sharing options...
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