I wish Leica returned calls..

[hankg]

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If Leica is having a hard time keeping up they should out source it, 6 bit coding can't be that difficult.

 

Easier said then done. There are few, very few independent shops that I would trust with my Leica gear and they are also swamped with work because of the sudden surge in interest in all things Leica. It's not just swapping mounts -you have to make sure in the process you don't screw up previously made adjustments for focus calibration.

 

In addition Leica has been teetering on the brink of bankruptcy for years, one can imagine management being cautious about expanding staffing and fixed costs to accommodate what might be just a temporary surge in sales. So I can understand the problems while they find and train personnel and expand facilities to accommodate them. Still it doesn't do anything for my business while they are working out the issues in their business.

 

Thanks for the info about the email going down Guy. I'll try sending the email again I sent last week. How does one get on the Pro program?

[Guest guy_mancuso]

Best to get in touch with your local area rep on Pro service. It's really not a published program, so going at it like that is the best source. There is no card carrying pro service program if you know what i mean. It's more about relationships and needs

[gmaurizio]

Dear Peter N, I do know the Leitz/Leica "M 1.2/50" lens, but as far as I know the correct naming of this lens - which was my point - does not include the words "ASPH", which was first introduced with the M 1.4/35 ASPH, that again succeeded the famous ASPHERICAL of the same focal specification, which also had hand-grinded (I hope this is the correct English term) aspherical surfaces just like the M 1.2/50.

 

I am sorry to hear if Leica is not doing the same fine job as in Europe in "Gods own country". If there is a problem with Leica NJ, I am sure that Mr. Lee and the other members of Leica's staff in Solms will be happy to hear about them. Probably Leica is studying this site regularly, but there might also be other means of communication that might be used in "the Global Village" to inform Leica Solms about such problems. If they do not hear about them, they cannot do anythiong to improve the situation.

 

Actually the first Noctilux was indeed F1.2 50mm and had two ASPH elements. It was then replaced by the actual F1.0 50mm without asph (all spherical elements) in its 3 different versions. Leica was either the first, or one of the first to produce aspherical lens elements, but in the first Nocti had to be done by hand.

Best!

[gzy]

The amount of service work is directly related to the sub-optimal quality of the products that they produced. I have spoken with numerous digital camera owners of all the popular makes and almost all have not had even a small percentage of the problems, as have been reported with the M8.

It should be Leica's most important goal to correct all the hardware and software problems in a TIMELY manner and to provide the very best customer service for presumably the "best digital rangefinder".

gzy