SL2 tethering: MacBook Pro M1, Windows11, Capture One 22 (15.1) - not working

[Guest]

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Hi all,

after a longer break I just started to set up may headshot workflow. I stopped a while ago with Windows 10/11 and the SL2, it was working in principle but often with connection dropouts (haven't tried the 3m tether pro cable, still on 5m).

In the meantime I switched back to Apple, new MacBook Pro 16 M1 (great!), but I get only C1 connection errors in the event panel). So PTP is not working at all, mass storage works. Tried the Windows 11 again, still the connection dropouts. 

Followed all tips here in the forum and from the C1 side, SL2 hast firmware 3.0, C1 22 has 15.1.

Any ideas from somebody? I will open a ticket to C1 and Leica but this will probably take a while. Maybe someone has encountered the some issues and found a valid workaround?

Will shoot on SD card in the meantime again. 

I still don't understand why Leica is doing so hard with tethering. There was a video recently here and everything looks easy but it is far from that actually.

Cheers

Rob

[Guest]

The SL2 doesn't show up in the USB section of the system, tried different cables. I have granted C1 all necessary rights to the Mac, tried C1 21 and 22. You can see also the error message generated by C1. To me this seems to be primarily a connection error. How to address this?

Cheers

Rob

 

 

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Edited February 4, 2022 by Rob Cale

[Guest]

After some research on the C1 sites I found a solution for me, at least it works stable at the moment. Text from my C1 post

https://support.captureone.com/hc/en-us/articles/360002727817?page=1#comment_4405433029405

The following steps worked for me:

1. Open terminal and enter
   
   tccutil reset SystemPolicyRemovableVolumes com.captureone.captureone15
   tccutil reset Photos com.captureone.captureone15
   tccutil reset All com.captureone.captureone15
   
   all together in the terminal, not step by step - it works only that way. Replace 15 with 14 for C1 21
2. Connect the camera and switch it on - the Leica has options for the USB mode - select the last one - this brings up a menu on the Leica where you select PTP - all other combinations won't work
3. Open C1 - the first time you have to give approvals due to the fact that you have reset access with the terminal command in step 1
4. When ready, quit C1 before you switch off the camera. This seems the only way the setting got saved stable to C1. If you you switch off the camera first you have to do all steps again the next time you start

Good luck

Rob

[brembeck43]

good to hear you figured it out. If you rely on tethering you have to stay away form newly released Os-Updates at the beginning. I once happened to me with my GFX, I initially updated the system and wasn't able to tether with that machine for many days until Phaseone released a fix. 

[Photoworks]

I have been using Capture one for  long time and it works fine...

 

TAKE OUT YOU SD CARD FOR TETHER.

 

that is all you need to do and use PTP connection with 3.1 or 3.2 cable.

 

[Guest]

vor 16 Minuten schrieb Photoworks:

that is all you need to do and use PTP connection with 3.1 or 3.2 cable.

Not really. It's a bit more to watch and follow steps in a certain order. There is an issue between Mac OS rights management, the M1 machine and the SL2. No card and PTP was not the point.

But in the end it is possible and works fine, currently not "plug and tether" with the combination described, but maybe there will be a fix at some point, e.g. a reset function within C1 to get the access rights set w/o terminal.

[Erato]

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FYR. 

https://www.cablematters.com/blog/USB-C/how-long-can-a-usb-c-cable-be

 

[Photoworks]

15 minutes ago, Rob Cale said:

Not really. It's a bit more to watch and follow steps in a certain order. There is an issue between Mac OS rights management, the M1 machine and the SL2. No card and PTP was not the point.

But in the end it is possible and works fine, currently not "plug and tether" with the combination described, but maybe there will be a fix at some point, e.g. a reset function within C1 to get the access rights set w/o terminal.

Capture one asks you to set it first time you open it..

in any case that is a security issue of MACOS. I see it in many programs.

 

Thanks for explaining.

[Guest]

vor 4 Minuten schrieb Photoworks:

in any case that is a security issue of MACOS. I see it in many programs.

Yes, the issue is on the Mac OS side, for sure. But maybe C1 could workaround this issue with a reset function within the tether preferences window, simply sending the reset commands that have to be figured out via C1 forum (glad I found it!) and sent via terminal (not stuff for every user) just with with one simple click as the issue may reappear under certain circumstances.

[Guest]

vor 14 Minuten schrieb Erato:

FYR. 

https://www.cablematters.com/blog/USB-C/how-long-can-a-usb-c-cable-be

 

That was my first thought as well, I got two tether tool cables (5m and 3m) and even the longer one works stable now on the Mac. On my Windows machine this is not the case, there I have to use the short one.

[Hanno]

On 2/4/2022 at 6:29 PM, Rob Cale said:

Hi all,

after a longer break I just started to set up may headshot workflow. I stopped a while ago with Windows 10/11 and the SL2, it was working in principle but often with connection dropouts (haven't tried the 3m tether pro cable, still on 5m).

In the meantime I switched back to Apple, new MacBook Pro 16 M1 (great!), but I get only C1 connection errors in the event panel). So PTP is not working at all, mass storage works. Tried the Windows 11 again, still the connection dropouts. 

Followed all tips here in the forum and from the C1 side, SL2 hast firmware 3.0, C1 22 has 15.1.

Any ideas from somebody? I will open a ticket to C1 and Leica but this will probably take a while. Maybe someone has encountered the some issues and found a valid workaround?

Will shoot on SD card in the meantime again. 

I still don't understand why Leica is doing so hard with tethering. There was a video recently here and everything looks easy but it is far from that actually.

Cheers

Rob

I am glad you could find a solution 😀

I didn't have any issue with tethering in C1 22 15.1 with my SL2 and MacBook Pro M1 Max 16in. The SL2 was recognised immediately and it worked as usual.

If not a cable issue, may be it could be a setting/accessibility not confirmed in the Privacy panel in the Security and Privacy section of the System Preference? 

Edited February 8, 2022 by Hanno