Problem registering Silverfast (supplied with Plustek 8200i Ai)

[Steve Ricoh]

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I'm having problems registering Silverfast (supplied with a Plustek 8200i Ai). I've entered the S/N supplied with the S/W, but the registration hangs displaying the following message: 'If this message remains there is a problem with the Internet connection and/or firewall setting'. I'm convinced there isn't a problem with either. By closing the pop-up (by clicking X or clicking skip registration) Silverfast launches and proceeds to perform a pre-scan and/or a scan, however I encounter the same registration failure every time I restart SilverFast, ie the registration dialogue reappears (as stated above) and I'm just going round in circles!

 

Any idea how I can break this intractable loop, and how do I know when Silverfast has successfully registered?

Many thanks.

[Steve Ricoh]

Problem resolved, I believe: I updated the installed version of s/w from Silverfast's website, and, having registered the serial number and my email address, all seems fine, for now.