guywalder Posted June 22, 2007 Share #1 Â Posted June 22, 2007 Advertisement (gone after registration) Have any of you had any problems using an Epson P2000 (or similar Epson product)? I am part way through a trip in India and my p2000 has died, as soon as the HD starts up it makes a horrible mechanical noise and will not boot. Sounds like dirt in the drive or a bearing failure.... Needless to say it has several gig of important pictures on it Does anyone know if Epson or an independent data recovery service is more likely to recover the data?? cheers, Guy Link to post Share on other sites More sharing options...
Advertisement Posted June 22, 2007 Posted June 22, 2007 Hi guywalder, Take a look here Epson P2000 experience/problem. I'm sure you'll find what you were looking for!
rami G Posted June 22, 2007 Share #2  Posted June 22, 2007 Have any of you had any problems using an Epson P2000 (or similar Epson product)?I am part way through a trip in India and my p2000 has died, as soon as the HD starts up it makes a horrible mechanical noise and will not boot. Sounds like dirt in the drive or a bearing failure.... Needless to say it has several gig of important pictures on it Does anyone know if Epson or an independent data recovery service is more likely to recover the data?? cheers, Guy  Sorry to hear about it. My p2000 works fine so far. How long have you been using it?  I had 3 Lacie HD failing and I never managed to get my data back. This is the achille's point of the digital era. Link to post Share on other sites More sharing options...
woodda Posted June 22, 2007 Share #3 Â Posted June 22, 2007 NO problems. I have had one for 3 years now or so . When they first came out and no problems Link to post Share on other sites More sharing options...
guywalder Posted June 23, 2007 Author Share #4 Â Posted June 23, 2007 I've had it a couple of years, during which it has had mostly light use, with the occassional burst of heavy use. On this trip I have been bumped about quite a bit on rough roads, which have also been very dusty, and also passed through a 'unique magnetic phenomenon' on the Kargil to Leh road, but the p2000 has always been babied and only used in the comfort of a hotel room. The M8 and sd cards are still going strong (although the sensor seems to be a dust magnet..) Guy Link to post Share on other sites More sharing options...
hdg Posted June 24, 2007 Share #5 Â Posted June 24, 2007 I have had this image tank years ago. To look on TIFF and Jpg it is o.k. But it does not function with the DMR-dng-files and fat32 I need with firmware V1.2. So I bought a subnotebook (Vaio TX3HP). Using PS2/PS3 you will have no problems. Â Regards Hans Link to post Share on other sites More sharing options...
rsolomon Posted June 24, 2007 Share #6 Â Posted June 24, 2007 I always wanted this device, but having the DMR (and no ability to shoot raw + jpeg) i never invested in it -- shame that the DMR never offered a firmware upgrade to provide for raw + jpeg amoung some other things .. Link to post Share on other sites More sharing options...
Englander Posted June 24, 2007 Share #7 Â Posted June 24, 2007 Advertisement (gone after registration) Guy, It wasn't the Magnetic Hill, it was the altitude. The Epson is only supposed to be operated to 10,000 feet and you been messing around at higher than that. Especially if you have ever turned the thing on while in a moving vehicle while in Ladakh, then the molecule of air that supports the read-arm haven't the ability to provide enough cushioning. Do not turn it on any more. There is a chance, if you want to spend the money, that the platter can be mounted in a repair-man's unit and the data recovered; if you keep trying to play it, the head will scratch the platter. Who are you with and who is your guide? Â Joe Link to post Share on other sites More sharing options...
guywalder Posted July 3, 2007 Author Share #8 Â Posted July 3, 2007 an update: now that I am in the UK I was just getting ready to call Epson to discuss/arrange a repair, and I turned the unit on to check its symptoms. To my great surprise and delight it simply booted up as it should!!! How lucky do I feel!!?? I guess the altitude was the problem after all, and I was lucky that the disc wasnt damaged. Still, I wont be entirely happyuntil the datais copied onto my pc at home..... Guy Link to post Share on other sites More sharing options...
wda Posted July 5, 2007 Share #9 Â Posted July 5, 2007 What a happy outcome! And a useful lesson learned. Â I am pleased with my P2000 although it does behave strangely when coupled to my PC and treated as an external hard drive. It seems to derange the Epson folders and files seem to disappear. Â David Link to post Share on other sites More sharing options...
gwelland Posted July 5, 2007 Share #10 Â Posted July 5, 2007 Please note this problem could apply not just to a digital wallet like the P2000 but also pretty much any laptop computer too that uses a traditional mechanical hard-drive. As mentioned, the air density at altitude affects the ability of the disk heads to fly over the disk (they literally fly on a thin layer of air), which can cause data read/write errors or worse if you damage the disk enough. Â I would expect to see the trend of solid-state disks in mainstream hardware to continue. There are a few machines (other than iPods etc) such as the Sony Vaio UX series that can be bought with solid state disks, at a price, today. I wouldn't be surprised if in less than five years we'll be wondering what laptops with spinning hard drives were ... Link to post Share on other sites More sharing options...
guywalder Posted July 6, 2007 Author Share #11 Â Posted July 6, 2007 Graham, I had an email conversation with Joe along the same lines, however i still struggle to understand how it is that the computers in Leh, of which there are many, dont have problems, while the P2000 does. Presumably not all HDDs are created equal. I would jump at a solid state alternative if there was one (or rather as soon as one arrives...) Guy Link to post Share on other sites More sharing options...
gwelland Posted July 6, 2007 Share #12 Â Posted July 6, 2007 Guy, Â The altitude limitations for hard drives are pretty well documented. Essentially all customer spec drives are designed to operate below 10,000ft and may fail above that - I'm sure it's not an exact science as to exactly when but that's what's ultimately going to happen. There are many, many reports of problems with laptops, iPods and other hard disk based devices operating above 8000ft (typical aircraft cabin pressue equates to 7-8000ft). Â Just do a google of hard disk and altitude and I'm sure you'll find lots of articles about it. Â Graham Link to post Share on other sites More sharing options...
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