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barjohn

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No sooner do I think that my camera is ok and I order a new 28/2.8 lens for it and it suddenly fails to turn on. First, I try a fresh battery. Nothing unless I first press the shutter??? I have seen this before in other posts but it was blamed on upgrading the firmware. I upgraded to 1.102 when it first came out. So, I tried reloading the firmware. Same thing. It will not turn on unless I press the shutter button first. I needed to send it back sometime for a replacment viewfinder display as I had an LED with a bad segment but I figured I would wait to make sure I didn't suffer SDS first. Now with the switch going, I'm thinking maybe it is time for its journey.:confused: Anyone find any other solutions?

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John, I have had this behavior since I upgraded from 1.06.

 

According to one poster, Leica says it's a power switch problem and the camera should go back to be fixed. Not on my life!

 

Mine works, with an extra step: touching the shutter. About 4 or 5 posters have this problem.

 

I was going to go back to 1.06 to see if the problem stopped, but I don't have a copy of that release.

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It is not normal. Mine did not require this until today. I upgraded back when 1.102 was released. It is a bug or problem that has been reported by others and the last I saw, the only fix was a trip back to Leica:( I was hping someone that had sent their camera back had received some feedback and knew a fix. I had the camera with me today in the trunk of my car and it was a 101 outside so that may be the cause. The other thing I di was to install a new LCD screen protector before I tried to turn it back on.

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I tired going back to 1.091 and no joy. Back to 1.102 and still the same. I don't think this is caused by firmware. Perhaps in my hot car, the metal expanded in such a way as to casue a connection in the switch assembly that is too close in tolerance to fail.

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The power/mode switch does not actually interrupt power to the camera, it simply signals to the camera which mode is set and the camera will go into a deep sleep when the switch is set to off, consuming absolutely minimal power.

 

The question is, how do you wake the sleeping camera? The answer is likely that they use a wake-on-interrupt and circuitry detects a change in state of the switch or the shutter release to wake the camera. It sounds like they are using two separate interrupts and that one of them is failing to get back to the microprocessor.

 

John, once the camera is awake (I assume you are switching it on and then pressing the shutter release to wake it), does it correctly sense the position of the mode switch for S/C/Self Timer? When you set the switch to off, does it power down?

 

My guess is that the flex print back to the board on the top of the camera needs re-seating.

 

Similarly, you've seen the tiny connector to the LEDs in the viewfinder. If one segment is dead, it may be a bad LED but it may equally be that connector needs re-seating too.

 

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I just checked. My M8 which came new from the factory a week ago (latest production) and which has 1.102 turns right on when I flip the switch. Takes over half a second.

 

But I HAVE MEMORIES OF THIS ISSUE, but I don't know when. Maybe teh one I sent back ? Maybe the solution to the dead Leica problem is an unseated flex connector that can be "previewed" by the turn on problem ? In which case a drop of wax or similar adhesive on the various connectors might fix the issues.

 

Edmund

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John, for what it's worth my M8 still requires a shutter button press after turning it on to actually turn it on. I think this is "normal" after the last firmware upgrade.

 

 

I checked with Leica on exactly this problem a couple of weeks ago because mine does exactly the same. They told me the power switch is FAULTY and I needed to return it to Solms. I have decided to wait until after my up coming vacation to send it in, and maybe until I get a second body. We will see. At this point, it at least turns on with a shutter push. Why they can't fix this locally I really don't know....

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The power/mode switch does not actually interrupt power to the camera, it simply signals to the camera which mode is set and the camera will go into a deep sleep when the switch is set to off, consuming absolutely minimal power.

 

The question is, how do you wake the sleeping camera? The answer is likely that they use a wake-on-interrupt and circuitry detects a change in state of the switch or the shutter release to wake the camera. It sounds like they are using two separate interrupts and that one of them is failing to get back to the microprocessor.

 

John, once the camera is awake (I assume you are switching it on and then pressing the shutter release to wake it), does it correctly sense the position of the mode switch for S/C/Self Timer? When you set the switch to off, does it power down?

 

My guess is that the flex print back to the board on the top of the camera needs re-seating.

 

Similarly, you've seen the tiny connector to the LEDs in the viewfinder. If one segment is dead, it may be a bad LED but it may equally be that connector needs re-seating too.

 

 

Mark,

 

Both of those are quite logical explanations. It does power off with the switch and the selector provides the right functionality, i.e. single, continuous or self timer.

 

If it is caused by poor contact with the circuit board by the contact fingers (in either case), then Leica really needs to look at how to improve the mechnical connection as this will continue to be a problem and in harsh environments (salt air for example) will lead to numerous failures. It has to be expensive to have to send a camera back for everyone of these failures. I would live with both were it not for two things: 1) an expensive camera should not have these failings and should be fixed, bad enough with all of the firmware bugs that still exist after three releases to fix issues, and 2) it really slows down the use from power on to taking a picture. I don't usually run around with the camera switched on but I expect to be able to switch it on and by the time it is to my eye shoot a picture. Before, even while the red light was flashing after power on I could shoot immediately. Now I can't. I have to turn on, push the shutter and then wait for red light to stop flashing.

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I checked with Leica on exactly this problem a couple of weeks ago because mine does exactly the same. They told me the power switch is FAULTY and I needed to return it to Solms. Why they can't fix this locally I really don't know....

 

Because at this time the only techs that are certified to work on the M8 are in Solms.

It is a different beast then the film M's. I would assume (make a ASS out of U and ME) since the initial problems with the M8 and the factory repairs needing to be done on all first run M8's that the techs that might of been going to other Leica factory service centers to train service people have stayed in solms to get the work done.

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It does power off with the switch and the selector provides the right functionality, i.e. single, continuous or self timer.

 

John, that suggests to me the camera can read the position of the switch accurately; what seems to be missing is the "Hey, wake up" signal back to the microprocessor when you turn the power on.

 

I don't think the problem is with the physical switch or with the gold plated contact patches; there may be a board fault (bad component, cracked track) or it may just be the connector.

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That shouldn't effect the electronics with the camera off. The operating temperature according to the user manual is 0 to 40 C or up to 104 F operating. In the off state it should support much higher temperatures, at least 85C without harm. If you take your camera to the desert in CA or to Cabo Mexico in the summer you will easily exceed these temperatures with it outside and the sun shining on it (black body). Of course a black body also radiates heat away quickly too.

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Of course a black body also radiates heat away quickly too.

 

A black body is a bit of a two-way street; if the heat is coming from within it, it will certainly radiate the heat effectively; equally, if the heat is coming from outside, it will absorb it just as effectively and get all hot and bothered.

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I tried to get the dealer (ProShop) I purchased the camera from in DelRay Beach, Fl to exchange the unit since it had one flaw from day one and now two. I explained that I had waited due to the lack of cameras for exchange back when I purchased it on January 22 and I had helped them sell out their stock by posting availability on several forums back when I purchased my camera. They were unwilling to do anything other than shipping the camera to Leica if I shipped it to them. I know that some of you think it is perfectly acceptable to have to ship a camera to Leica and wait for months to get it repaired (hopefully) and returned. That is certainly any individual's perogative. On a $5k camera, exclusive of the lens investment I don't believe that any consumer should have to endure this but should be offered an exchange or a refund when the failures have occurred in the first few months of ownership and the camera has only been moderately used (Approx. 1,400 shots).

 

Therefore, today, I sent it to Leica NJ (as directed by Dave in service). I sent it overnight at my expense since Leica did not offer to pay the shipping ($80 with insurance). In my enclosed letter describing the problem I have given them two weeks to repair, replace or refund which I believe is fair since the options are theirs. I am not willing to accept it being sent to Solms for 6 to 8 weeks which I find unacceptable. I still have not received any of the filters I ordered (39MM and 46MM) which were the common sizes. I can only hope that the famous Leica service that some of you rave about turns out to be true.

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I wish you good luck and I agree with you. No one should endure the 4-6-8 week wait it takes to get something fixed on a NEW, low use, $5000 camera.

 

Oh and I also bought my M8 from the Proshop and on the CC receipt that was sent to me with the camera it clearly states NO RETURNS.

I will probably never do business with them again for several reasons but the NO RETURNS is one of the big ones.

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