arthury Posted March 8, 2014 Share #1 Â Posted March 8, 2014 Advertisement (gone after registration) How long does it usually take for Leica USA to respond to emails from customers? Link to post Share on other sites More sharing options...
Advertisement Posted March 8, 2014 Posted March 8, 2014 Hi arthury, Take a look here Email Response time Leica USA. I'm sure you'll find what you were looking for!
Naper Posted March 8, 2014 Share #2 Â Posted March 8, 2014 I have found the responce time to be reasonable, 1 or 2 days Link to post Share on other sites More sharing options...
arthury Posted March 8, 2014 Author Share #3 Â Posted March 8, 2014 Sent them 3 emails since Tues and still have not received any response. Link to post Share on other sites More sharing options...
DigitalHeMan Posted March 8, 2014 Share #4  Posted March 8, 2014 You could try contacting leica directly in Germany. They seem to respond within around 24 hours, sometimes even at weekends   Sent from my iPhone using Tapatalk Link to post Share on other sites More sharing options...
CalArts 99 Posted March 8, 2014 Share #5  Posted March 8, 2014 Maybe your email is being sent to their spam folder. It can happen (e.g., if you're going through a different server with a web based email client, etc..) Maybe you've got their email address incorrect (?)  But why not just call them? Somebody has to answer the phone in NJ......    Leica Camera AG - Contact  Leica Technical and Service Helpline  If you require technical assistance about your Leica product or it requires servicing, repair or spare parts, please contact our professional team who will ensure you get best advice. In addition, where necessary, they will ensure that your Leica product will undergo professional servicing or repair with original Leica spare parts.  Address: Leica Camera Inc. 1 Pearl Ct, Unit A Allendale, New Jersey 07401   Phone: 800-222-0118 x 19930  Fax: 201-995-1686 Link to post Share on other sites More sharing options...
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