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S a little disappointing


spoons

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  • 7 months later...
Except this morning the camera locked, nothing worked. The red light in the back was on constantly, didn't flash as usually. Fortunately I read yesterday evening spoons' thread about resetting and thanks to this I knew to take the battery out and back in. After that everything was ok. So far.

 

I was working with a colleague today using the client's recently bought S system and the camera locked up constantly – on average about every two shots.:mad: We were using the 120 Macro CS lens and the current S body. Incredible file quality but the user experience with this particular camera was utter cack. Tried a different (charged) battery but the experience wasn't much better. A total waste of time and we ended up reverting to the 'old' Nikon D3X set-up that we usually use working for this client.

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I was working with a colleague today using the client's recently bought S system and the camera locked up constantly – on average about every two shots.:mad: We were using the 120 Macro CS lens and the current S body. Incredible file quality but the user experience with this particular camera was utter cack. Tried a different (charged) battery but the experience wasn't much better. A total waste of time and we ended up reverting to the 'old' Nikon D3X set-up that we usually use working for this client.

 

Laterst firmware on the lens? Remember, this has to updated, too.

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Laterst firmware on the lens? Remember, this has to updated, too.

 

I've no idea but the whole kit (S body plus 24, 70 and 120 CS lenses all in a nice wheeled case) was bought at the same time only a couple of months ago from the Leica's shop in Mayfair. You'd have thought that if anything needed updating it would have been done by Leica so that the kit could be used straightaway without any fuss.

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I've no idea but the whole kit (S body plus 24, 70 and 120 CS lenses all in a nice wheeled case) was bought at the same time only a couple of months ago from the Leica's shop in Mayfair. You'd have thought that if anything needed updating it would have been done by Leica so that the kit could be used straightaway without any fuss.

 

I am sorry to say that I have bought equipment from reputable dealers that have not had updated firmware. There was an update of lens firmware last November.

 

How did the camera behave with the other lenses? Did you use the CS shutter of the 120 lens?

 

The problem you describe seems so unusual/grave that either there is a simple explanation like this, or the camera is faulty.

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How did the camera behave with the other lenses? Did you use the CS shutter of the 120 lens?

 

We didn't try the other lenses, partly because it wouldn't have been appropriate to spend too much time troubleshooting (or isolating) the problem when we had other equipment that could do the job, and partly because the 120 was the right focal length lens for the job. Yes, we were using the leaf shutter.

 

It is perfectly possible that there was user error involved – neither I nor my colleague had used the camera before, nor did we consult the manual – but the camera seemed reasonably intuitive and we are both experienced with a wide range of cameras. With hindsight I wish we'd tried the camera using the focal plane shutter because the use of the leaf shutter was not relevant to the job and, if switching to FP mode meant avoiding the glitchy lock-ups, the job could at least have been completed using the S and the problem troubleshooted at a later date.

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We didn't try the other lenses, partly because it wouldn't have been appropriate to spend too much time troubleshooting (or isolating) the problem when we had other equipment that could do the job, and partly because the 120 was the right focal length lens for the job. Yes, we were using the leaf shutter.

 

It is perfectly possible that there was user error involved – neither I nor my colleague had used the camera before, nor did we consult the manual – but the camera seemed reasonably intuitive and we are both experienced with a wide range of cameras. With hindsight I wish we'd tried the camera using the focal plane shutter because the use of the leaf shutter was not relevant to the job and, if switching to FP mode meant avoiding the glitchy lock-ups, the job could at least have been completed using the S and the problem troubleshooted at a later date.

 

The camera IS very intuitive, and I can understand your "go for it!" attitude. But, when buying a +30k kit, taking a quick look at the manual may be worthwhile ;-)

 

Personally, I was surprised that the lenses needed their own firmware update, but they are fully electronic (except the option of manual focus). It would be interesting to know if this might have been the problem.

 

I have the S (well, the S2) with the 120 CS myself, a fantastic lens on a fantastic camera (and I have never had any lockups)

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I have only this week actually acquired an S2 body to use with my lens arriving today.

I'm not aware of any lens firmware update requirement or possibility? For the bodies, yes.

 

I did make some mistakes during my couple of days with an S on demo. Those were related to not understanding the focus control options. My own fault with unfamiliarity of course.

For what you are describing, the first thing that comes to mind is if you are CERTAIN that the lens you used is the version with the central shutter? Were you aware that there are two versions? The central shutter took longer in development than initially planned, I understand and there are certainly plenty of lenses out there without that feature. Those versions are cheaper purchased new by some margin as well.

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I have only this week actually acquired an S2 body to use with my lens arriving today.

I'm not aware of any lens firmware update requirement or possibility? For the bodies, yes.

 

I did make some mistakes during my couple of days with an S on demo. Those were related to not understanding the focus control options. My own fault with unfamiliarity of course.

For what you are describing, the first thing that comes to mind is if you are CERTAIN that the lens you used is the version with the central shutter? Were you aware that there are two versions? The central shutter took longer in development than initially planned, I understand and there are certainly plenty of lenses out there without that feature. Those versions are cheaper purchased new by some margin as well.

 

I think he is aware that they had the CS version, and that they used the CS shutter.

 

Again, BOTH the camera AND the lenses have their own firmware that need to be updated to work together.

 

Check Leica Owners Area for all updates: https://owners.leica-camera.com/en/login

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Yes quite likely the poster is aware. However double checking as part of faultfinding can be worthwhile. No-one makes a mistake intentionally and the equipment was new to the photographer I think?

 

As I purchased my S2 second hand, I need to get the registration in my name now before I can access the support areas for the S system.

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I'm not immune from making silly mistakes but, in this case, the lens was definitely the CS version. I think erlingmm is correct that the most likely cause of the problem is firmware or a problem with the body or lens. If the latter, it is just one of those things and Leica will no doubt sort it in due course. If the former (firmware) it is disappointing that the Leica store wouldn't have updated all firmware prior to delivery (as noted, the kit was all bought new at the same time) or at least flagged up the necessity to do so.

 

Reading the manual is probably not such a bad idea either.:D

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  • 2 months later...
I was working with a colleague today using the client's recently bought S system and the camera locked up constantly – on average about every two shots.:mad: We were using the 120 Macro CS lens and the current S body. Incredible file quality but the user experience with this particular camera was utter cack. Tried a different (charged) battery but the experience wasn't much better. A total waste of time and we ended up reverting to the 'old' Nikon D3X set-up that we usually use working for this client.

 

Just as a follow up. The problem experienced back in July was indeed a firmware problem. I was working with the same colleague yesterday using that client's S typ 006 and 120 CS. Initially the combination locked up after the first attempt at using it. After updating both camera and lens firmware to the latest versions it worked perfectly without further incident.

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A small follow up for my own experience now too. I have now had my S2 for 2 months, initially getting the 70CS lens and a couple of weeks ago the APO 120. Leica Camera were very helpful in facilitating transfer of the registration of the second hand camera body for me and I've done body and lens firmware updates.

Now I've shot a bit more than 6000 frames with the camera thus far with no issues at all and am still thrilled with the image quality.

Initially I had used just a fast SDHC card but would often have to stop and wait for the buffer to clear after a fast (studio) sequence. That is completely cured by much faster CF cards and I shoot the DNG/JPEG fine combo saved in parallel.

S4333 photo - Geoff Hopkinson photos at pbase.com

S4353 photo - Geoff Hopkinson photos at pbase.com

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  • 5 months later...

"Leica Germany simply don't answer and the Tech advice just comes out of the sales brochures."

 

Whatever the problem might be, i never heard of that. I always get a reply from a technician at Leica. It is just a call or an email. Truth be told, often times the only solution is sending the gear in (which hurts). Diagnostics via telephone does not always do suffice.

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