"Shipment in progress" - is my repaired item shipped? And do I get a tracking number?

[patashnik]

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I sent my Leica MP to Solms for repair, and have monitored the progress over the last few weeks.

 

The latest update is "Shipment in progress".

 

For those of you that have used this system before:

- Do I get any further notice when it is actually shipped?

- Do I get a tracking number for the item?

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[MT710]

You don't get it automatically, but may want to inquire. From the occasion I recall, shipment in progress means it left Solms and is underway, which in Germany means next day delivery.

 

Hope this helps - just call them, the service is terrific.

 

Best regards

 

Michael

[MT710]

To update - it appears you now get a shipment notification, at least I just received one for some item I had in repair.

 

 

Michael

[patashnik]

Thanks, I received my Leica MP about ten days ago. I didn't get a shipment confirmation - only the "Shipment in progress". When I asked them, they said that it would take a few days to deal with the payment/customs stuff on their end.

 

When I asked again a week later, they gave me the tracking number. By then the Leica MP was loaded onto the truck for delivery in my town :-)