pomyhra Posted March 30, 2011 Share #1 Posted March 30, 2011 Advertisement (gone after registration) I have accidentally lost the shutter release button on my Leica X1 (just after installing the V2.0 firmware!). Does someone know if this shutter release button is possible to purchase by an online store? 1 Quote Link to post Share on other sites More sharing options...
Advertisement Posted March 30, 2011 Posted March 30, 2011 Hi pomyhra, Take a look here Lost the shutter release button on my X1. I'm sure you'll find what you were looking for!
Allnm Posted March 30, 2011 Share #2 Posted March 30, 2011 I have to ask....how did you "lose" the button? I doubt it will be available as a spare from a third party supplier and I assume there will be some dismantling of the camera to fit it. But, you could contact your local Leica dealer to see if they have one. Allan Quote Link to post Share on other sites More sharing options...
pomyhra Posted March 30, 2011 Author Share #3 Posted March 30, 2011 I have to ask....how did you "lose" the button?I doubt it will be available as a spare from a third party supplier and I assume there will be some dismantling of the camera to fit it. But, you could contact your local Leica dealer to see if they have one. Allan I now just found it but it is damaged. It just bounced off the camera along with the spring. I took a picture of it with my D-Lux 3. As seen, one of the two plastic “hooks” is damaged/wear off and the button will not attached to the camera for this reason. I will then contact my local Leica dealer to get a replacement. Welcome, dear visitor! As registered member you'd see an image here… Simply register for free here – We are always happy to welcome new members! Quote Link to post Share on other sites Simply register for free here – We are always happy to welcome new members! ' data-webShareUrl='https://www.l-camera-forum.com/topic/147676-lost-the-shutter-release-button-on-my-x1/?do=findComment&comment=1630562'>More sharing options...
peekpt Posted March 30, 2011 Share #4 Posted March 30, 2011 I feel sorry for you, but this issue is very weird! I mean WTH? Maybe the button has a factory defect. An expensive camera shouldn't had a plastic shutter Quote Link to post Share on other sites More sharing options...
pomyhra Posted March 30, 2011 Author Share #5 Posted March 30, 2011 I feel sorry for you, but this issue is very weird! I mean WTH? Maybe the button has a factory defect. An expensive camera shouldn't had a plastic shutter I agree, maybe I should buy several buttons for spare if they start to ”pop off” Quote Link to post Share on other sites More sharing options...
patrick parker Posted March 30, 2011 Share #6 Posted March 30, 2011 It happened to me too. It's the new firmware. 2 Quote Link to post Share on other sites More sharing options...
Allnm Posted March 30, 2011 Share #7 Posted March 30, 2011 Advertisement (gone after registration) It looks as if the new button will just press in, so a new button, if you can get one should be a simple fix. I assumed it was going to be an extravagantly over engineered piece of metalwork. Clearly not! Did you get the broken bit out though? It may lodge in somewhere if it is rattling about in there. I also wonder if it is worth sending the camera and button in to Leica to fix as it is clearly a manufacturing defect. They may want to know this has happened. Allan 2 Quote Link to post Share on other sites More sharing options...
ChiILX1 Posted March 31, 2011 Share #8 Posted March 31, 2011 My shutter has a lot of swivel / play in it. I can put my finger on it and wiggle it around. That's disappointing. I can also wiggle the switch. They did tighten the hell out of the dials on the last repair though- those click like they want to kill someone now. Quote Link to post Share on other sites More sharing options...
pomyhra Posted April 1, 2011 Author Share #9 Posted April 1, 2011 It looks as if the new button will just press in, so a new button, if you can get one should be a simple fix. I assumed it was going to be an extravagantly over engineered piece of metalwork. Clearly not!Did you get the broken bit out though? It may lodge in somewhere if it is rattling about in there. I also wonder if it is worth sending the camera and button in to Leica to fix as it is clearly a manufacturing defect. They may want to know this has happened. Allan In accordance to my local Leica dealer the camera has to be sent them for the replacement of a new shutter release button. The shutter release button is not available as a separate spare part…. Quote Link to post Share on other sites More sharing options...
ChiILX1 Posted April 12, 2011 Share #10 Posted April 12, 2011 Just to give everyone an idea as to how small Leica is- I sent an inquiry email to technicalinfo@leicacamerausa.com asking about touchup paint, and I got this instant response: "Subject: Out of Office AutoReply: Leica X1 touch up paint Thank you for contacting Leica Camera Inc. There may be a delay in responding to your inquiry but please be assured that every effort will be made to reply as quickly as possible. Your patience is very much appreciated." I guess it's his birthday! Quote Link to post Share on other sites More sharing options...
Allnm Posted April 12, 2011 Share #11 Posted April 12, 2011 Thats not good. Just to even things up a bit, I sent an enquiry email to Leica in the UK. Within an hour I had a phone call from them to discuss my query. ( I asked about the new Firmware and likely release date and a couple of questions about camera operation.) I had a conversation with a Leica employee for about half an hour who put me at ease with my camera. A few days before the firmware came out I had another call telling me the Firmware was due out, gave me the date and ran through the new improvements. A day after the firmware was released I got another call asking if I had updated my camera and what i thought of it. I think thats pretty good service! Allan 1 Quote Link to post Share on other sites More sharing options...
ChiILX1 Posted April 12, 2011 Share #12 Posted April 12, 2011 That's awesome- to be clear- they've been amazing with me. I just thought the auto response was funny. Quote Link to post Share on other sites More sharing options...
wda Posted April 12, 2011 Share #13 Posted April 12, 2011 ... I sent an enquiry email to Leica in the UK. Within an hour I had a phone call from them to discuss my query. ( I asked about the new Firmware and likely release date and a couple of questions about camera operation.) .... A few days before the firmware came out I had another call telling me the Firmware was due out, gave me the date and ran through the new improvements. A day after the firmware was released I got another call asking if I had updated my camera and what i thought of it. I think thats pretty good service! Allan An excellent response. My faith in UK support is restored. Quote Link to post Share on other sites More sharing options...
pomyhra Posted April 12, 2011 Author Share #14 Posted April 12, 2011 Today I received back my Leica x1 after the shutter release button replacement. My Leica service provider (here in Norway) used only two days from receiving the camera, repair it and sending it back. Excellent service I think. 2 Quote Link to post Share on other sites More sharing options...
RT_NEY Posted April 13, 2011 Share #15 Posted April 13, 2011 Yes, very bad incident..btw..maybe you should read your D-Lux3 manuak for a clearer picture. Quote Link to post Share on other sites More sharing options...
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