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Aperture problem under Snow Leopard. Anyone else?


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The only notable problem I've encountered with any app under Snow Leopard so far is with Aperture. I've also updated to Aperture 2.1.4 (the latest), so not sure if the problem is with the latest Aperture build, Snow Leopard, or the combination.

 

Anyway, the problem is using the retouch tool with a black and white image. It doesn't work. As an example, I do a fair bit of scanning of black and white negatives, and it's common (not surprisingly) to have a few specs of dust, a hair, or a scratch to brush out. I've absolutely loved the results of the retouch tool (typically used in "repair" mode) for this, but under Snow Leopard, it isn't doing anything.

 

This problem is limited to just black and white images --- retouch works fine with RGB. Accordingly, I've identified a work-around: export the image to Photoshop (using the "edit with" command), save as RGB, and then retouch the resulting new version in Aperture. This does work, but at the expense of creating a duplicate file 3x the size of the original. Hardly ideal.

 

I'd be grateful if one of you out there in Leica forum land would try this yourself and tell me if its a universal problem, or just my workstation. I've submitted feedback on this through the online form invoked through Aperture, and I've also posted it to the Apple Support forum. One person has responded in the Support forum saying that he/she also has issues with the retouch function, but didn't say much else.

 

Regards,

 

Jeff.

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I just tried it with a JPEG and a sGray profile and converted to grayscale. No problems with "Spot and Patch" tool. Same with a 16bit gray. Aperture is 2.1.4, MacOS is 10.6. Of course Aperture still does not support the G1 :-(

 

Cheers

Ivo

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I just tried it with a JPEG and a sGray profile and converted to grayscale. No problems with "Spot and Patch" tool. Same with a 16bit gray. Aperture is 2.1.4, MacOS is 10.6. Of course Aperture still does not support the G1 :-(

 

Cheers

Ivo

 

 

I'm not clear --- did you try the Retouch tool, or just Spot and Patch? Those are two different tools. Spot and Patch does work for me, but not Retouch. I much prefer Retouch for dust/scratches.

 

Jeff.

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I think you're right. The retouch tool doesn't work with grayscale images. When I go over with the correction brush, it looks ok - but then the original part of the image is revealed again. It works with color images, though.

 

I've never used it before, so I don't know how it behaved before. For me, Photoshop is the tool to work on images out of the scanner.

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I think you're right. The retouch tool doesn't work with grayscale images. When I go over with the correction brush, it looks ok - but then the original part of the image is revealed again. It works with color images, though.

 

I've never used it before, so I don't know how it behaved before. For me, Photoshop is the tool to work on images out of the scanner.

 

Thanks for the confirmation! Good to know I'm not going insane. I can assure you that prior to the upgrade (Aperture, Snow Leopard, or both), it behaved exactly as it does with color images --- the changes stick.

 

I'm having a few other issues with certain (not all) grayscale images as well. Some of my images don't allow any adjustments to be made at all --- the adjustment tools are all grayed out and inactive. See attached screenshot for an example: the message "image loading" is displayed (circled in red), and never goes away. I never get access to the adjustment tools.

 

Very frustrating....

 

Jeff.

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For what it's worth, my problems seemed to stem from 2.1.4 rather than Snow Leopard. I just trashed Aperture, trashed the installation receipts found in /Library/Receipts (there were about 5 of them), reinstalled Aperture from my original CD, and then separately downloaded and installed the 2.1.3 update. Now everything works fine --- back to normal. For those who may be queasy about deleting apps, the Aperture library (and plugins) are stored separately from the app, so no risk to your photos or ancillary softwares by doing what I've documented above.

 

Jeff.

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That's useful information. Thanks. I might revert back to the version from time machine. Isn't it supposed to be there for things like that ;) I've actually not found any 2.1.4 receipt. A bit strange.

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Besides, scanning a grayscale image at RGB consumes 2.5 to 3x the disk space --- a workaround for sure, but far from ideal, and not at all a long-term solution. When you're doing 3200dpi scans (or higher) in 16bit, this is quite significant --- an extra 80MB or so per image.

 

Jeff.

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David, the point you are missing is that we can no longer work on images that have already been scanned as greyscale images.

 

Except that what you can do is convert it from grayscale to RGB in photoshop, then reimport into Aperture. Still sucks --- too much extra diskspace for no real gain.

 

Jeff.

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As an extra kick in the teeth, my scanning software (FlexColor) is now broken under Snow Leopard. The latest version is not compatible (crashes immediately after image preview), and according to Hasselblad tech support, they don't have a date for a Snow Leopard compatible update. So I guess I get a vacation from scanning for a few weeks....

 

Jeff.

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Not specifically Aperture. PS CS 3 is now way slower than it was under Leopard. I today had 5 images open to be resized and sharpened and the old spinning pita wheel appeared, apps slowed, not a pleasant sight!

 

I am hoping it was a one off as I have had no other issues to day and must admit, I only experienced the issue after the recent update. No problems at all before!!

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Not specifically Aperture. PS CS 3 is now way slower than it was under Leopard. I today had 5 images open to be resized and sharpened and the old spinning pita wheel appeared, apps slowed, not a pleasant sight!

 

I am hoping it was a one off as I have had no other issues to day and must admit, I only experienced the issue after the recent update. No problems at all before!!

 

Ian, are you still seeing consistent slowness or was it an isolated event?

 

If isolated, I wonder if the "mdworker" task had kicked off behind the scenes. This is usually a major scan and reindexing event that is related to Spotlight.

 

There are two great, free tools to do simple monitoring of your Mac in either the Dashboard or along the top menu bar:

iStat pro, a Dashboard Widget by iSlayer

iStat Menus, a Mac app by iSlayer

 

I use both on my Macs. Note that in iStat Menus (top menu bar) you must enable the desired components that should appear in the menu. This prevents iStat from taking up too much screen real estate. I typically monitor CPU, memory, and network.

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I just called apple tech support for Aperture, and they said that greyscale is not supported in Aperture. I told him that it used to work, and others have reinstalled the software with the previous version, and it worked again. They said, even if it works, or used to work, it is NOT a supported feature of aperture.

Stephen.

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I just called apple tech support for Aperture, and they said that greyscale is not supported in Aperture. I told him that it used to work, and others have reinstalled the software with the previous version, and it worked again. They said, even if it works, or used to work, it is NOT a supported feature of aperture.

Stephen.

 

That's got to be about the stupidest thing I've ever heard. I really hope that this is an example of poor customer service rather than actual Apple policy/strategy. How exactly can an photography application be "professional" and not support grayscale images?

 

Jeff.

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That's got to be about the stupidest thing I've ever heard. I really hope that this is an example of poor customer service rather than actual Apple policy/strategy. How exactly can an photography application be "professional" and not support grayscale images?

 

Jeff.

 

Very well put, Jeff.

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