terence fairweather Posted July 7, 2009 Share #1 Posted July 7, 2009 Advertisement (gone after registration) I have been tracking my D2`s repair on the Leica website and the latest message I have say`s "Shipment in process." Does anyone know if that is the final status and that delivery is imminent. Or will I get a more specific message or date? Just want to make sure that I am at home when it arrives! Link to post Share on other sites More sharing options...
Advertisement Posted July 7, 2009 Posted July 7, 2009 Hi terence fairweather, Take a look here Digilux 2 repair . I'm sure you'll find what you were looking for!
jaapv Posted July 7, 2009 Share #2 Posted July 7, 2009 You can call / e-mail Customer Service and request a tracking number. Link to post Share on other sites More sharing options...
terence fairweather Posted July 7, 2009 Author Share #3 Posted July 7, 2009 Thank Jaap. I`ll give that a try. Link to post Share on other sites More sharing options...
Overgaard Posted July 7, 2009 Share #4 Posted July 7, 2009 That means it's on it's way out or has left the building. I got such a message Wednesday last week and it arrived with me Friday at noon. Link to post Share on other sites More sharing options...
Bad Voodoo Posted July 10, 2009 Share #5 Posted July 10, 2009 Speaking of repair, what are say, the top five general Digilux 2 failures experienced by users here (sensor failures aside), and what would one expect to pay out of pocket in the US for these repairs? Just wondering - thanks much! Link to post Share on other sites More sharing options...
Ruhayat Posted July 10, 2009 Share #6 Posted July 10, 2009 The rubber grip peeling off. That's about it for my Digilux 2... The silver paint on top and bottom can also rub off, but I cover mine with black tape so it hasn't happened to mine yet. Link to post Share on other sites More sharing options...
terence fairweather Posted July 10, 2009 Author Share #7 Posted July 10, 2009 Advertisement (gone after registration) Thank You Thorsten! Link to post Share on other sites More sharing options...
Overgaard Posted July 10, 2009 Share #8 Posted July 10, 2009 The rubber grip peeling off. That's about it for my Digilux 2... The silver paint on top and bottom can also rub off, but I cover mine with black tape so it hasn't happened to mine yet. Send it in for a fix. The rubber on mine looks like brand new and they did a paint job of some sort because there's paint again where there hasn't been for long time I didn't send it in for that purpose, but they fixed it within the quote (which was about 140 Euro in total). So do that, get all the small things checked and fixed, and you will fall in love all over again with the D2. And do it with all your stuff, actually. I've sent in almost all the rest of my gear for check and service because they did such a great job on the D2 and the R9 which are totally in focus and perfect as new. And that's how the gear should be. leica.overgaard.dk - Thorsten Overgaard's Leica Sites - Leica Digilux 2 sample photos and tests (as well as Panasonic DMC-LC1) - Page 2 Link to post Share on other sites More sharing options...
Bad Voodoo Posted July 10, 2009 Share #9 Posted July 10, 2009 Thanks for the info! Sounds like a dependable piece of kit, for sure! Link to post Share on other sites More sharing options...
rsolomon Posted July 10, 2009 Share #10 Posted July 10, 2009 The rubber grip replacement is free of charge, I also had the top plate replaced on mine ($150), it looks brand new and i also have the leather strap protectors.... what a great camera .... Link to post Share on other sites More sharing options...
Bad Voodoo Posted July 11, 2009 Share #11 Posted July 11, 2009 Well I purchased a couple today. Gonna give 'em a whirl. Link to post Share on other sites More sharing options...
Bad Voodoo Posted July 17, 2009 Share #12 Posted July 17, 2009 Well I purchased a couple today. Gonna give 'em a whirl. Niiiiice! Link to post Share on other sites More sharing options...
sonare Posted July 18, 2009 Share #13 Posted July 18, 2009 The rubber grip replacement is free of charge,. Say WHAT? I sent the following message to Leica in NJ on June 27 2009: "My Digilux 2 has areas where the rubber covering has separated from the body. How much would it cost to have this repaired?" and received this reply: "Roughly speaking you could be looking at a range of $75.00-125.00 A complete servicing of the camera runs approximately $225.00 and would include the necessary replacement rubber parts." Who at Leica authorized a free repair on the covering? Rich Link to post Share on other sites More sharing options...
Overgaard Posted July 18, 2009 Share #14 Posted July 18, 2009 I think repair of rubber, paint and other stuff is part of the turnaround at Leica, whenever you send in a Digilux 2 for repair, change of sensor, etc. Sending it in for the rubber alone I'm not sure is free, but sending it in for other repairs it seem to be fixed and is not specified on the quote or invoice as a paid service. Link to post Share on other sites More sharing options...
roydonian Posted July 18, 2009 Share #15 Posted July 18, 2009 Speaking of repair, what are say, the top five general Digilux 2 failures experienced by users here (sensor failures aside)? On mine, the markings on the aperture ring crumbled away. When I took it back to Classic Camera for return to Milton Keynes, one of the staff told me he'd had the same problem. Link to post Share on other sites More sharing options...
rsolomon Posted July 18, 2009 Share #16 Posted July 18, 2009 Say WHAT? I sent the following message to Leica in NJ on June 27 2009: "My Digilux 2 has areas where the rubber covering has separated from the body. How much would it cost to have this repaired?" and received this reply: "Roughly speaking you could be looking at a range of $75.00-125.00 A complete servicing of the camera runs approximately $225.00 and would include the necessary replacement rubber parts." Who at Leica authorized a free repair on the covering? Rich I walked mine into leica in NJ., showed them the separation of the rubber grip. unfortunately the part was back ordered and i waited for months. Finally the part came in and I walked my camera over again, i was able to wait for the repair to be completed - it took about as long as a chicken salad sandwich and 2 cups of coffee at the local dinner to repair. At a later date I had the sensor replaced (free ofcourse) and because the top plate was scratched from the strap i decided to put $150 into the camera to make it look and work as good as new. Link to post Share on other sites More sharing options...
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