Hernanink Posted June 25 Share #1 Posted June 25 Advertisement (gone after registration) I've requested to be taken off the auto-renew year after year and I'm still being charged. There is no function for unsubscribing under settings and I've email this place 5 times and NO ONE HAS CONTACTED ME. Nor have I ever received a refund for the last two years. GET ME OFF THIS BS AND GIVE ME MY MONEY BACK! ! ! ! ! Link to post Share on other sites More sharing options...
Advertisement Posted June 25 Posted June 25 Hi Hernanink, Take a look here STOP AUTO CHARGING ME EVERY YEAR! ! ! HOW MANY TIMES DO I HAVE TO REQUEST THIS?!?!?!?!?!. I'm sure you'll find what you were looking for!
pedaes Posted June 25 Share #2 Posted June 25 8 minutes ago, Hernanink said: I've requested The fact that this is posted in the M Lenses sub-forum probably gives us a clue! PS Congrats on your third post. 6 Link to post Share on other sites More sharing options...
250swb Posted June 25 Share #3 Posted June 25 (edited) It isn't clear what you are subscribed to, but if the admin of the site isn't responding just cancel the bank or PayPal etc. direct debit at your end. One Leica site such as LFI (Leica Fotographie International) which I don't think has anything to do with the Leica Forum have a record of demanding money and ignoring the cancellation of subscriptions, so just cut them off and stop them taking money. Edited June 25 by 250swb Link to post Share on other sites More sharing options...
LUF Admin Posted June 25 Share #4 Posted June 25 2 hours ago, Hernanink said: GET ME OFF THIS BS AND GIVE ME MY MONEY BACK! ! ! ! ! The user had subscribed to the Premium Membership some years ago. I have never received a complaint, but this may other reasons (spam filter, whatever) I just refunded the last payment. Sorry for the trouble! Andreas 5 3 1 Link to post Share on other sites More sharing options...
Markey Posted June 27 Share #5 Posted June 27 On 6/25/2025 at 9:43 PM, 250swb said: It isn't clear what you are subscribed to, but if the admin of the site isn't responding just cancel the bank or PayPal etc. direct debit at your end. One Leica site such as LFI (Leica Fotographie International) which I don't think has anything to do with the Leica Forum have a record of demanding money and ignoring the cancellation of subscriptions, so just cut them off and stop them taking money. That`s useful to know. I buy my copy of Foto whenever a visit a Leica dealer but have often thought about subscribing. I won`t be doing so now. Thank you. Link to post Share on other sites More sharing options...
Hernanink Posted June 30 Author Share #6 Posted June 30 This should be a professionally run site if you're going to charge people for Premium. It shouldn't take me having to blow the matter up in threads, after all these years, to get their attention. It's Leica after all, for the love of God, act like it. Still waiting for the refund and cancellation email. Crickets for years. Lets see how long this takes. Link to post Share on other sites More sharing options...
Jeff S Posted June 30 Share #7 Posted June 30 Advertisement (gone after registration) 20 minutes ago, Hernanink said: This should be a professionally run site if you're going to charge people for Premium. It shouldn't take me having to blow the matter up in threads, after all these years, to get their attention. It's Leica after all, for the love of God, act like it. Still waiting for the refund and cancellation email. Crickets for years. Lets see how long this takes. All these years? Your profile indicates your joining in March, 2023. Link to post Share on other sites More sharing options...
andybarton Posted June 30 Share #8 Posted June 30 On 6/25/2025 at 10:24 PM, LUF Admin said: The user had subscribed to the Premium Membership some years ago. I have never received a complaint, but this may other reasons (spam filter, whatever) I just refunded the last payment. Sorry for the trouble! Andreas @LUF Admin has confirmed that your last payment was refunded to you. Perhaps you could check with your Credit Card company and confirm receipt of the refund. Link to post Share on other sites More sharing options...
Hernanink Posted June 30 Author Share #9 Posted June 30 Thanks... can you please make sure I'm off the auto-renewal? I'd hate to have to go through this again. Link to post Share on other sites More sharing options...
andybarton Posted June 30 Share #10 Posted June 30 So, you hadn't checked when advised last Wednesday? I am sure that @LUF Admin will have checked your account appropriately. Link to post Share on other sites More sharing options...
LUF Admin Posted July 1 Share #11 Posted July 1 11 hours ago, Hernanink said: Thanks... can you please make sure I'm off the auto-renewal? I'd hate to have to go through this again. Yes you are off auto-renewal. Should any other payment occur, please contact me and I will refund immediately. 13 hours ago, Hernanink said: This should be a professionally run site if you're going to charge people for Premium. It shouldn't take me having to blow the matter up in threads, after all these years, to get their attention. It's Leica after all, for the love of God, act like it. Still waiting for the refund and cancellation email. Crickets for years. Lets see how long this takes. Speaking of „contact me“: I still have not found any message from you. No mail, no forum message. You could have even called me or sent me a postcard – the forum imprint includes full postal address, full phone numbers. As said before: Shit happens, spam filters or human errors on my side too. Speaking of „refund immediately“: You started this thread on Wednesday evening 9.19 pm (all times CEST), I answered about two hours later (late at night, at 11 pm) and refunded your payment (full amount, Stripe has deducted a small fee) without any further questions. Payment providers sometimes need some time, but from my side I did everything possible. Welcome, dear visitor! As registered member you'd see an image here… Simply register for free here – We are always happy to welcome new members! I really try to do my best, not only for the premium members but for the whole community. I also completely understand that emotions run high if you have the impression being cheated. But it would be nice if you tone down a bit after my quick and positive reply to your complaint in all caps. Andreas 1 Link to post Share on other sites Simply register for free here – We are always happy to welcome new members! I really try to do my best, not only for the premium members but for the whole community. I also completely understand that emotions run high if you have the impression being cheated. But it would be nice if you tone down a bit after my quick and positive reply to your complaint in all caps. Andreas ' data-webShareUrl='https://www.l-camera-forum.com/topic/422534-stop-auto-charging-me-every-year-how-many-times-do-i-have-to-request-this/?do=findComment&comment=5826633'>More sharing options...
LUF Admin Posted July 1 Share #12 Posted July 1 Update: I found the mails from @Hernanink in the spam folder and refunded the amount paid in March 2024 too. Sorry, my fault. In such cases (if I'm not replying to your mails): Please try to contact me on any other channel like PM. I really try to keep you happy (not only premium members), sometimes I don't get all messages… Andreas 3 Link to post Share on other sites More sharing options...
Herr Barnack Posted July 2 Share #13 Posted July 2 "Such ugliness. I abhor ugliness." - Doc Holliday. Link to post Share on other sites More sharing options...
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