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I’m using an iphone on ios 15.6.1 and the leica app no longer connects to the camera. Every time I try to pair it, I get a message saying “Bluetooth must be activated on your mobile device.” but it is clearly on. I’ve tried deleting my device from the paired devices list on the camera and i’ve tried deleting and reinstalling the app and I get the same message. 

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Have you tried the old and tested method, turn off your phone and reboot it?  

I’ve had numerous Bluetooth pairing issues like this, usually a reboot sorts it out. 

Edited by OThomas
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  • 2 years later...

I had a similar issue with my Q3. What worked for me was:

  1. Removing the camera from the app.

  2. Renaming the SSID (network name) in the camera settings (Menu → Camera Settings → WLAN).

  3. Temporarily switching the Wi-Fi band from 5 GHz to 2.4 GHz (Menu → Camera Settings → WLAN). Once the issue was resolved, I switched back to 5 GHz to improve transfer speeds.

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  • 2 weeks later...
On 4/25/2025 at 1:57 PM, AdamBud said:

 

I had a similar issue with my Q3. What worked for me was:

  1. Removing the camera from the app.

  2. Renaming the SSID (network name) in the camera settings (Menu → Camera Settings → WLAN).

  3. Temporarily switching the Wi-Fi band from 5 GHz to 2.4 GHz (Menu → Camera Settings → WLAN). Once the issue was resolved, I switched back to 5 GHz to improve transfer speeds.

Useful infos, but for me, unlucky not working.

The phone connects, stays on for a couple of minutes and the connection drops

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