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Very good news regarding Leica service facility in New jersey


stuny
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12 hours ago, Jeff S said:

Years ago when I sent my 50 Summilux ASPH to NJ to fix its 'sticky' focus action, time passed and I asked my customer rep (to whom I directly sent the lens) to let me speak with the tech working on my lens. The good news....she did.  The bad news...the tech said he couldn't fix it.  I asked for the lens back and sent it to DAG.  He had it back to me in under 2 weeks, working perfectly, for $90, including shipping.  Fortunately, I haven't had the need to deal with NJ since.  

Jeff

That's outrageous. It's not even a difficult repair. I had Don fix the same problem on my own 50mm Summilux ASPH. He explained that Leica had started to use an inferior grease and the fix merely amounted to cleaning it off and replacing it with a better lubricant.

Brent

Edited by fotografr
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4 minutes ago, fotografr said:

That's outrageous. It's not even a difficult repair. I had Done fix the same problem on my own 50mm Summilux ASPH. He explained that Leica had started to use an inferior grease and the fix merely amounted to cleaning it off and replacing it with a better lubricant.

Brent

Exactly as Don explained to me..used his stock of old Leitz grease.

Jeff

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On 5/23/2022 at 9:04 AM, fotografr said:

You're right. That is far worse than anything that's happened to me. It seems to me the store should have given you a new camera as replacement, including boxes and paperwork. 

In your case, part of the blame should go on the US Postal Service, which has gotten pretty terrible since Trump put Louis DeJoy in charge. 

Give me a break. USPS has sucked probably before you were born.

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18 minutes ago, kivis said:

I stand by my quote. Even so I appreciate that the Postal Service exists.

I also appreciate that the USPS exists and unlike DeJoy I'd like to see it improve. He has a financial interest in seeing it fail. He has tens of millions invested in companies that will profit from the failure of the USPS. This is documented.

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Hello Everybody,

It has been my personal experience in the USofA that over the years Postal Service has varied. Until a few years ago delivery locally & delivery not that far away was often next day delivery. For the remainder of the 48 Contiguous States out of the 50 in total (Adding Alaska & Hawaii specifically.) delivery was generally 2 or 3 days from when the mail was taken to the Post Office or from when the Postal Person picked it up. Mailboxes were more plentiful.

In the last few years mail has been slower to arrive after mailing. Even locally.  And there are less mailboxes with less frequent pick up schedules at those boxes. Some mail boxes that had 2 pick ups a day now only have 1.The Post Office tried to do away with Saturday pick up & delivery recently. This was not allowed. The current schedule of pick up & delivery TO EVERY ADDRESS/POST OFFICE BOX in the USofA has therefore remained at least once a day, Monday thru Saturday inclusive. A while back pick up & delivery for most homes, etc. was 2 times a day, Monday thru Saturday inclusive.

By the way, the cost of mailing a 28.35 gram/1ounce First Class Letter within the 50 States & Territories & to Military Personnel outside of these areas is currently 58 USofA cents, which is 55 Euro cents, which is 46 UK Pence.

Best Regards,

Michael

Edited by Michael Geschlecht
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