mrmalo Posted January 18, 2022 Share #1 Posted January 18, 2022 Advertisement (gone after registration) This might be my first post here, so hello everybody! I took 3-4 frames with my new M11 and then the camera froze. Froze as in un-responsive - even when I switched the camera off. I was about to take out the battery when the camera came back to life 30 seconds later and rolled off a frame all by itself. I had literally unboxed the camera, charged the batteries and took these 3-4 frames. No settings were changed other than using the 64GB internal storage versus SD card. ISO and shutter speed dials were still in auto (how the camera arrived). Has anybody else experienced something like this? I have a hunch it's something todo with the electronic shutter but have no data/evidence to backup that up. Quote Link to post Share on other sites More sharing options...
Advertisement Posted January 18, 2022 Posted January 18, 2022 Hi mrmalo, Take a look here M11 freeze issues [Merged]. I'm sure you'll find what you were looking for!
SrMi Posted January 18, 2022 Share #2 Posted January 18, 2022 3 minutes ago, mrmalo said: This might be my first post here, so hello everybody! I took 3-4 frames with my new M11 and then the camera froze. Froze as in un-responsive - even when I switched the camera off. I was about to take out the battery when the camera came back to life 30 seconds later and rolled off a frame all by itself. I had literally unboxed the camera, charged the batteries and took these 3-4 frames. No settings were changed other than using the 64GB internal storage versus SD card. ISO and shutter speed dials were still in auto (how the camera arrived). Has anybody else experienced something like this? I have a hunch it's something todo with the electronic shutter but have no data/evidence to backup that up. Was the image completely dark? In that case you took a shot with the lens cap on and the shutter speed was on A. Happened to me :). 2 Quote Link to post Share on other sites More sharing options...
mrmalo Posted January 18, 2022 Author Share #3 Posted January 18, 2022 I can confirm @SrMi that the lens cap was off! 1 Quote Link to post Share on other sites More sharing options...
SrMi Posted January 18, 2022 Share #4 Posted January 18, 2022 If it occurs again, I would try a different brand of SD card. Please let us know how it goes. Was the image overexposed? What shutter speed does the EXIF report? It has not happened to me. Quote Link to post Share on other sites More sharing options...
mrmalo Posted January 18, 2022 Author Share #5 Posted January 18, 2022 (edited) I deleted my test shots, which in hindsight was a mistake. I wasn't using an SD card - I was taking pictures on the internal storage inside the camera. Edited January 18, 2022 by mrmalo Quote Link to post Share on other sites More sharing options...
mrmalo Posted January 18, 2022 Author Share #6 Posted January 18, 2022 Also for clarity and to rule out operator error, I took a few more test shots of the same scene after the camera had sorted itself out, and the pictures came out fine. Quote Link to post Share on other sites More sharing options...
Ba Erv Posted January 18, 2022 Share #7 Posted January 18, 2022 Advertisement (gone after registration) The internal memory may not have been formatted. 1 Quote Link to post Share on other sites More sharing options...
Meisyong Posted January 18, 2022 Share #8 Posted January 18, 2022 I have encountered the freezing problem (when using LV) in indoor and outdoor, SD card and internal memory. There are a few occasion it froze on start up too. I have taken a video and sent to customer care for reference. Hopefully they provided an updated firmware. 5 Quote Link to post Share on other sites More sharing options...
mrmalo Posted January 18, 2022 Author Share #9 Posted January 18, 2022 Good shout @Ba Erv - I actually formatted the internal storage after changing the settings to use internal vs SD before the camera froze up Quote Link to post Share on other sites More sharing options...
Ba Erv Posted January 18, 2022 Share #10 Posted January 18, 2022 1 minute ago, mrmalo said: Good shout @Ba Erv - I actually formatted the internal storage after changing the settings to use internal vs SD before the camera froze up Well, then it wasn’t that😁 Quote Link to post Share on other sites More sharing options...
mrmalo Posted January 18, 2022 Author Share #11 Posted January 18, 2022 @Meisyong Glad you captured it. Out of interest, what did you have your Shutter Type setting set to? Hybrid, Mechanical or Electronic? Quote Link to post Share on other sites More sharing options...
Meisyong Posted January 18, 2022 Share #12 Posted January 18, 2022 Just now, mrmalo said: @Meisyong Glad you captured it. Out of interest, what did you have your Shutter Type setting set to? Hybrid, Mechanical or Electronic? I set it as hybrid. You reckon it’s a shutter issue? Quote Link to post Share on other sites More sharing options...
Tailwagger Posted January 18, 2022 Share #13 Posted January 18, 2022 Yet to encounter any freezes. I have, OTOH, hit a button or two on occasion and gotten no response. Hit it a couple of times and the camera seems to go, oh, okay and everything is fine. Was the lens coded? There was a claim elsewhere, though I've not experienced it, of lockups with uncoded lenses. Quote Link to post Share on other sites More sharing options...
mrmalo Posted January 18, 2022 Author Share #14 Posted January 18, 2022 17 minutes ago, Meisyong said: I set it as hybrid. You reckon it’s a shutter issue? I have a hunch, but as I said in my first post, I have no evidence to support that theory! Quote Link to post Share on other sites More sharing options...
mrmalo Posted January 18, 2022 Author Share #15 Posted January 18, 2022 9 minutes ago, Tailwagger said: Was the lens coded? There was a claim elsewhere, though I've not experienced it, of lockups with uncoded lenses. Yep, the lens was encoded Quote Link to post Share on other sites More sharing options...
fotofool Posted January 18, 2022 Share #16 Posted January 18, 2022 I’ve seen a couple similar reports in the M11 Facebook group. Now here are two more. It seems like it may be a real but infrequent issue. It would be interesting to know, if you report it to Leica, how they respond. Many years later I am still a little sore about how long it took Leica to effectively address the rampant live view /EVF lock-up issue with the M240. And even when they finally did it was only a 98% fix for me. It went from a common problem during shoots to an infrequent one. But it still happens occasionally. Quote Link to post Share on other sites More sharing options...
mrmalo Posted January 18, 2022 Author Share #17 Posted January 18, 2022 I've seen the same M11 Facebook group @fotofool Some of the people there suggested reporting the glitch via the Leica Fotos app which I've done. Not sure if that was the best idea. I've also sent an email to Leica France, so lets see what they say. I'm a mere fish in a small pond! Quote Link to post Share on other sites More sharing options...
SrMi Posted January 18, 2022 Share #18 Posted January 18, 2022 It is not an issue if it does not repeat. I had every camera lock-up on me at least once (Nikon D5, Sonys, SL2, X1D, ..). Therefore, I value the possibility of quickly removing and reinserting the battery if that happens. It did not occur with M11 yet, but it is still early :). 1 Quote Link to post Share on other sites More sharing options...
M Journey Posted January 18, 2022 Share #19 Posted January 18, 2022 Ive had my camera brick when I accidently took a shot with the lens cap on (I was just testing the shutter sound). I had a m10-p loaner for two weeks that bricked a few times (never figured out why) and would only fix it self after removing the battery. I'm assuming its some glitch in the system/firmware. If it happens again, and especially more than once, and you can't determine what the issue is, definately let your dealer know in case you need to exchange it. Quote Link to post Share on other sites More sharing options...
erudolph Posted January 18, 2022 Share #20 Posted January 18, 2022 Doesn't "bricking" refer to a camera becoming completely inoperable, as opposed to "freezing," in which case a power cycle or removal of the battery gets it going again? 1 3 Quote Link to post Share on other sites More sharing options...
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