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I updated to PS 2020 version and now my Color Efex and Silver Efex Pro Filters are gone.  I spent over an hour with Adobe tech support online, and it was a waste of time.  I made an an appointment for someone higher up to call me back next week.  I had a problem like this before after an Adobe update but Adobe was able to fix the problem; this time they were useless.  Any suggestions as to how to download Color Efex Pro again on the IMAC?  Is this still available from Google for free?

Thanks!

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11 minutes ago, wilfredo said:

I updated to PS 2020 version and now my Color Efex and Silver Efex Pro Filters are gone.  I spent over an hour with Adobe tech support online, and it was a waste of time.  I made an an appointment for someone higher up to call me back next week.  I had a problem like this before after an Adobe update but Adobe was able to fix the problem; this time they were useless.  Any suggestions as to how to download Color Efex Pro again on the IMAC?  Is this still available from Google for free?

Thanks!

I remember. Sadly Google sold or gave the Nik software to DxO I believe where it is available,  I believe.  Are you sure you cannot retrieve your original plug-in from your backups?

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42 minutes ago, 250swb said:

All you need to do is copy and paste the folders from your old version of Photoshop to your new version. 

Where do I find the old folders to do this? Please explain as if for a Third Grader.   I'm not big on technology.  Thank you for your patience.

Thanks!

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1 hour ago, wilfredo said:

Where do I find the old folders to do this? Please explain as if for a Third Grader.   I'm not big on technology.  Thank you for your patience.

Thanks!

If it is Windows go to Local Disk/Programme Files/Adobe/Photoshop(the last version of Photoshop you used them with)/Plugins/Google folder(probably) and they should be in there. Copy and paste the entire folder into Plugins in your new Photoshop version. They should then appear under the 'Filters' tab along the top of the screen.

Edited by 250swb
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