Trouble Pairing With FOTOS After Updating iPhone To iOS 13.2

[PaulJS]

Advertisement (gone after registration)

FOTOS used to work great. I recently updated my iPhone X to 13.2. No it can see the camera but won’t connect. I’ve deleted the camera, re-installed FOTOS, etc. Anyone else having this issue?

[Mogoforest]

Do you mean 13.1.2? 

FOTOS still seems to be fine on my iPhone XR with iOS 13.1.2

When I say fine, I mean as fine as it was before the phone upgrade!

[Advertisement]

The Leica Q3 is available for pre-order at B&H Photo Video and Adorama

[PaulJS]

Yes, it worked fine under 13.1.1, won’t connect under 13.1.2. I’ve deleted and re-installed FOTOS and deleted the phone from the camera, neither helped. I called the Leica Store and they said I needed to turn off cellular data for FOTOS. I did. Then I tried to pair again and FOTOS told me I need to turn cellular data on. 

[RichardK]

I had the same issue with iPad ios13...

If the connection does not work, please proceed as follows:

 

Delete the Leica Q in the Leica FOTOS and the Wi-Fi settings in your smartphone for your camera.

1. Delete the entry for your Leica Q in the Leica FOTOS and close the app.

2. Delete the Wi-Fi settings for the camera. Start the Wi-Fi function that you can see the QR code

3. Launch the Settings app at your smartphone

4. Tap Wi-Fi.

5. Tap the info button next to the wi-fi network you want to forget. It looks like a lower-case I.

6. Tap Forget This Network.

7. Tap Forget when prompted to confirm you want to forget the network.

8. Please restart your iPhone.

9. Connect your Leica Q again with Leica FOTOS.

The above instructions came from Leica HQ 

Edited October 3, 2019 by RichardK

[PaulJS]

Thank you so much!

[RichardK]

👍