sepiareverb Posted May 8, 2019 Share #1 Posted May 8, 2019 Advertisement (gone after registration) Been shooting with the M10 for about a year. I had some trouble formatting a new card (a 32 GB Sandisk Extreme Pro 95MB/s) and Leica NJ suggested I try a different card. I'd been using these cards in several different cameras without issue, but figured fine, a new card won't break the bank. I got a pair of Sandisk Extreme 150 MB/s cards and have been using one in the camera for a while. Shot some this morning and worked on a file, backed up the images on my external drive, put the card in the camera, formatted it, and went to lunch. Made some images on the way home from lunch, and when I put the card into the computer I found Bridge saying 'No Items' when I opened the L100 folder. Finder (Mac OS Mojave) displayed files, but couldn't generate a preview image. I clicked on one of the files, and Photoshop said the file type was not recognized. Connected the camera to my phone and all the images display fine. I Airdropped a file to the computer and both Bridge and Photoshop had no problem displaying or opening them. Thoughts? Link to post Share on other sites More sharing options...
Advertisement Posted May 8, 2019 Posted May 8, 2019 Hi sepiareverb, Take a look here DNG Not recognized?. I'm sure you'll find what you were looking for!
jdlaing Posted May 8, 2019 Share #2 Posted May 8, 2019 Your card reader on the Mac probably doesn’t recognize the card type if it’s an SDXC. Link to post Share on other sites More sharing options...
lucerne Posted May 8, 2019 Share #3 Posted May 8, 2019 (edited) Can I use an SDXC card on my Mac with Windows? You can use an SDXC card in Windows 7, Windows 8, and Windows 10 with these Mac computers: MacBook Pro (Early 2011 and later) MacBook Pro models from 2016 and later don't have a built-in SD card slot. You can use a USB-C card reader, or a combination of a USB-C to USB Adapter and a USB card reader. MacBook Air (Mid 2011 and later) Mac mini (Mid 2011 and later) Mac mini (Mid 2010) doesn't support SDXC cards. iMac (Mid 2011 and later) iMac (Mid 2010) doesn't support SDXC cards. What might be happening is that your system has lost its recognition of file type xxxx.dng . It’s a configuration problem and not a fault. File types (file name extensions) are associated with applications within a database maintained in the operating system. Adobe apps may have picked up an altered filetype/ app associations.. check the associations. Edited May 8, 2019 by lucerne Link to post Share on other sites More sharing options...
sepiareverb Posted May 8, 2019 Author Share #4 Posted May 8, 2019 Thank you. Will investigate Friday - long day tomorrow. Perhaps I'll start with a purge of the Adobe caches and some OS permissions clean-up. -Bob 1 Link to post Share on other sites More sharing options...
Peter Kilmister Posted May 8, 2019 Share #5 Posted May 8, 2019 Format your SD card in camera. Do it once and then repeat. Then try to see if it has solved the problem. Link to post Share on other sites More sharing options...
sepiareverb Posted May 10, 2019 Author Share #6 Posted May 10, 2019 I always format in camera Peter, every time I offload images. I've done two resets lately as well. Perhaps I will reload the firmware if this doesn't settle down. Link to post Share on other sites More sharing options...
sepiareverb Posted May 10, 2019 Author Share #7 Posted May 10, 2019 Advertisement (gone after registration) Alright, did some fussing about today. This is a late 2015 iMac with 32 GB of ram and I have a dedicated 500GB scratch disk for PS. Ran Disk Utility so permissions are all up to date. Adobe has the M10 DNG camera profile file in the proper place. Both the new SDXC cards are acting the same way.Old DNG files from an external drive, same camera, same firmware, same batch of SDHC cards still open without issue - both files I have edited previously and ones I have not. Just pulled out another of the SDHC cards formatted it in camera, made a test shot and it worked fine (I'm leaving that one in the camera for the time being). I guess the next step is to uninstall PS and Camera Raw and maybe Bridge and re-install them. 1 Link to post Share on other sites More sharing options...
sepiareverb Posted May 10, 2019 Author Share #8 Posted May 10, 2019 Tried the cards in my laptop - running the last version of Bridge and the cards all work fine. getting a little bleary here. Link to post Share on other sites More sharing options...
jdlaing Posted May 10, 2019 Share #9 Posted May 10, 2019 3 hours ago, sepiareverb said: Alright, did some fussing about today. This is a late 2015 iMac with 32 GB of ram and I have a dedicated 500GB scratch disk for PS. Ran Disk Utility so permissions are all up to date. Adobe has the M10 DNG camera profile file in the proper place. Both the new SDXC cards are acting the same way.Old DNG files from an external drive, same camera, same firmware, same batch of SDHC cards still open without issue - both files I have edited previously and ones I have not. Just pulled out another of the SDHC cards formatted it in camera, made a test shot and it worked fine (I'm leaving that one in the camera for the time being). I guess the next step is to uninstall PS and Camera Raw and maybe Bridge and re-install them. Did you read the part in my last post about your Mac and SDXC cards? Link to post Share on other sites More sharing options...
frame-it Posted May 10, 2019 Share #10 Posted May 10, 2019 (edited) 32 minutes ago, sepiareverb said: Tried the cards in my laptop - running the last version of Bridge and the cards all work fine. getting a little bleary here. perhaps you can try copying the files from the SDXC card to a folder on your mac desktop and then opening the files from the desktop in bridge Edited May 10, 2019 by frame-it Link to post Share on other sites More sharing options...
sepiareverb Posted May 11, 2019 Author Share #11 Posted May 11, 2019 1 hour ago, jdlaing said: Did you read the part in my last post about your Mac and SDXC cards? Yes. But as a late 2015 I should be safe no? And this happens with a SDHC card as well. 1 hour ago, frame-it said: perhaps you can try copying the files from the SDXC card to a folder on your mac desktop and then opening the files from the desktop in bridge I haven’t tried that, tho finder can not generate a preview or thumbnail image even in the folder. I’m thinking it is time for a third clean reinstall of Mojave on this machine. It has been no end of glitchy since I updated. Link to post Share on other sites More sharing options...
sepiareverb Posted May 11, 2019 Author Share #12 Posted May 11, 2019 (edited) On 5/8/2019 at 6:20 PM, lucerne said: What might be happening is that your system has lost its recognition of file type xxxx.dng . It’s a configuration problem and not a fault. File types (file name extensions) are associated with applications within a database maintained in the operating system. Adobe apps may have picked up an altered filetype/ app associations.. check the associations This is getting over my head. Edited May 11, 2019 by sepiareverb Link to post Share on other sites More sharing options...
frame-it Posted May 11, 2019 Share #13 Posted May 11, 2019 (edited) 34 minutes ago, sepiareverb said: Yes. But as a late 2015 I should be safe no? And this happens with a SDHC card as well. I haven’t tried that, tho finder can not generate a preview or thumbnail image even in the folder. I’m thinking it is time for a third clean reinstall of Mojave on this machine. It has been no end of glitchy since I updated. forget the preview ...just see if photoshop loads the files from the desktop, instead of directly from the card Edited May 11, 2019 by frame-it Link to post Share on other sites More sharing options...
lucerne Posted May 11, 2019 Share #14 Posted May 11, 2019 (edited) 3 hours ago, sepiareverb said: Yes. But as a late 2015 I should be safe no? And this happens with a SDHC card as well. I haven’t tried that, tho finder can not generate a preview or thumbnail image even in the folder. I’m thinking it is time for a third clean reinstall of Mojave on this machine. It has been no end of glitchy since I updated. Sepiareverb Ive just found the following post in the Leica Q section. It may be relevant to your problems. Edited May 11, 2019 by lucerne Link to post Share on other sites More sharing options...
KFo Posted May 11, 2019 Share #15 Posted May 11, 2019 Interesting issue. Have you considered giving up, ordering a variety of cards and selecting one that works? Also, I do wonder if this is a mechanical interface issue rather than software/firmware. Messing around with software/firmware can gobble days at a time...amazon prime is tomorrow. 1 Link to post Share on other sites More sharing options...
sepiareverb Posted May 11, 2019 Author Share #16 Posted May 11, 2019 (edited) 14 hours ago, lucerne said: Sepiareverb Ive just found the following post in the Leica Q section. It may be relevant to your problems. Thanks - added it to my notifications. 1 hour ago, KFo said: Interesting issue. Have you considered giving up, ordering a variety of cards and selecting one that works? Also, I do wonder if this is a mechanical interface issue rather than software/firmware. Messing around with software/firmware can gobble days at a time...amazon prime is tomorrow. If the cards didn't work in my laptop without issue I would certainly do this, but I'm thinking that the computer needs some fix as this is the latest in a string of OS/software issues since I upgraded to Mojave. 17 hours ago, frame-it said: forget the preview ...just see if photoshop loads the files from the desktop, instead of directly from the card When I try and copy a DNG to the desktop I get "The Finder can't complete the operation because some data in "L6002388.DNG" can't be read or written. (Error Code -36) I'm going to take the computer in to the nearest shop over in Burlington Monday. Hopefully they will have better luck with the third re-install of Mojave than I did with the first and second. Plus, if an authorized service center can't fix this then I may be able to get somewhere with Apple replacing the machine. Edited May 11, 2019 by sepiareverb Link to post Share on other sites More sharing options...
jdlaing Posted May 11, 2019 Share #17 Posted May 11, 2019 It is the card reader. Link to post Share on other sites More sharing options...
jaapv Posted May 11, 2019 Share #18 Posted May 11, 2019 I don’t think Mojave has anything to do with it; you could run Clean my Mac. Link to post Share on other sites More sharing options...
lucerne Posted May 11, 2019 Share #19 Posted May 11, 2019 10 minutes ago, jdlaing said: It is the card reader. Possibly, if the op is using an noname plug in external card reader on the desktop machine. It might not have the specification to read this higher standard of card. A MacBook Pro doesn’t require a plug in card reader so is adequately specced. Link to post Share on other sites More sharing options...
jdlaing Posted May 11, 2019 Share #20 Posted May 11, 2019 1 hour ago, lucerne said: Possibly, if the op is using an noname plug in external card reader on the desktop machine. It might not have the specification to read this higher standard of card. A MacBook Pro doesn’t require a plug in card reader so is adequately specced. Even the built in ones of the older variety won’t play nice with the newest cards. I tried telling him that several posts back. Link to post Share on other sites More sharing options...
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