Shattered top display

[eleven24]

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Was out shooting a few days ago when I slung the SL over my shoulder and heard it hit the tripod head that was hanging off my shoulder bag.  At first I thought it was snow on the top of the SL but when I went to brush it off, well I cut my finger.  

 

I've removed the shattered glass and covered the LCD with a small piece of plastic and some tape.  The camera is still fully functional, and I'm ok not seeing the display, but I do want to get it repaired when I have some time to not be with the camera.  The only thing I know about Leica service (which I guess is a good thing that I haven't needed it) is that they get sent to Germany.  

 

For those that have dealt with Leica repairs, is this something that might have a quick turnaround or would I be waiting awhile for the round trip from Germany?  Honestly, the MacGyver in me says I can just go get a piece of glass, cut it, and affix it in the opening.  Not to save the repair cost, but rather the down time.

 

 

[eleven24]

Top panel... 

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[bherman01545]

Ouch!! Sorry about your mishap. I'm sure that Leica USA can replace the cover glass. See if you can reach Sandra in the repair dept.

 

-Brad

[blacksinner]

let us know the cost will you? and good luck. i hope not too expensive

[david strachan]

A freakish accident...i feel for you.

 

...

[eleven24]

Thanks all.  Will contact Leica USA and attempt to talk to Sarah & update whenever I get it back

[Belle123]

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I feel for ya. Hoping for quick repair time.

[eleven24]

For those interested, just spoke with Leica regarding status.  Was told that it should be done by the end of this month (February) as SL repairs typically take 3-4 weeks.  They received the camera mid January.  So realistically... 6-7 weeks.

[eleven24]

Repairs completed, I received the camera a week ago.

 

I was "charged" 3 hours labor for:

 

damaged display

sensor out of tolerance

impact damage

dirty sensor - cleaned

clean, lubrication and adjustment

replace leather covering

 

Total cost: $0.00

 

 

 

Not a bad outcome, aside from not having camera for a month or so!

[frame-it]

"sensor out of tolerance" from hitting the tripod ?

[helged]

 

Repairs completed, I received the camera a week ago.

 

I was "charged" 3 hours labor for:

 

damaged display

sensor out of tolerance

impact damage

dirty sensor - cleaned

clean, lubrication and adjustment

replace leather covering

 

Total cost: $0.00

 

 

 

Not a bad outcome, aside from not having camera for a month or so!

 

 

 

Glad to hear! This is in line with my experience(s); repairs take some time but things are being fixed, for free (or at modest cost) more often than not.

[RoySmith]

 

Repairs completed, I received the camera a week ago.

 

I was "charged" 3 hours labor for:

 

damaged display

sensor out of tolerance

impact damage

dirty sensor - cleaned

clean, lubrication and adjustment

replace leather covering

 

Total cost: $0.00

 

 

 

Not a bad outcome, aside from not having camera for a month or so!

 

 

 

Was this at Leica New Jersey ?

That's good service

 

Roy

[FlashGordonPhotography]

You did well. I got a $500 bill for a sensor alignment on a camera I'm certain had not had an impact.

 

I'm glad they looked after you but this inconsistency shits me. Leica really need to get a straightforward plan in place, on a worldwide level so we don't have a crap shoot about what gets charged and what doesn't.

 

Gordon

[vladik]

After reading of your misfortune eleven24 as an exercise (I guess I have nothing better to do) I have cut a piece on 2mm Perspex and stuck it over the top display of my SL.

Does not look very elegant, but I am leaving it on for the time being.

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