mmradman Posted November 23, 2017 Share #1 Posted November 23, 2017 Advertisement (gone after registration) Hi, I am running Mac Book Pro, early 2011 with OS X Version 10.9.5. I have been using Adobe PS CC 2015.5 for some time without hiccup, last update was 55 days ago - 29 September. Tonight i uploaded latest variant of 2015.5 which was available since mid October. DNGs or JPG or any other files can't be opened, i am getting following message;"Could not complete your request because Photoshop does not recognize this type of file". Trying to rectify I restored previous settings (before CC upload) and reset the Mac, still no luck. What did i do wrong, what is going on? Any suggestion welcome. Link to post Share on other sites More sharing options...
Advertisement Posted November 23, 2017 Posted November 23, 2017 Hi mmradman, Take a look here Help - PS CC can't recognise my files anymore??. I'm sure you'll find what you were looking for!
Exodies Posted November 23, 2017 Share #2 Posted November 23, 2017 You might have more luck solving this in an Adobe forum. Link to post Share on other sites More sharing options...
mmradman Posted November 23, 2017 Author Share #3 Posted November 23, 2017 You might have more luck solving this in an Adobe forum. I am hoping there may be few computer /PS dab hands here. Did try quick search, nearest scenario fix was for windows platform, trying to replicate steps on Mac didn’t provide solution. Maybe I need to upgrade to High Sierra, of this would screw things further? Link to post Share on other sites More sharing options...
pico Posted November 24, 2017 Share #4 Posted November 24, 2017 Maybe I need to upgrade to High Sierra, of this would screw things further? No promises, but PS works fine for me with High Sierra 10.13.1 Can you open the problem files with Preview? Link to post Share on other sites More sharing options...
mmradman Posted November 24, 2017 Author Share #5 Posted November 24, 2017 No promises, but PS works fine for me with High Sierra 10.13.1 Can you open the problem files with Preview? Not sure which one is Preview? I can see & open JPGs in Apple's own Quick Look, also view JPGs in PS Bridge, that is about it. Link to post Share on other sites More sharing options...
mmradman Posted November 24, 2017 Author Share #6 Posted November 24, 2017 We got there in the end, thanks Pico; I installed High Sierra 10.13.1 and i am back in business. Link to post Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.