leicapages Posted September 9, 2017 Share #41 Posted September 9, 2017 Advertisement (gone after registration) So as a follow up, Everything was not in order, lots of problems some even bigger after than before the repair which cost me +/- 700 euro. Mirror which they re-aligned they said was even further out of alignment and what I saw in the viewfinder was not at all what the sensor captured: More on the sensor at the top than in the viewfinder, and a lot less on the sensor than at the bottom of the viewfinder, so much for What You See Is What You Get. Also the minute I put on my Leica Summarit-S 70mm ASPH. CS the autofocus died. Contacted Leica and they said 'ooh just ship it in again and we'll repair it' as if it's the most normal thing ever to charge 700 euro for a repair and then fuck up the camera even more than how it came in their shop. And now they charge me the 40 euro service fee again which I am now emailing about me not willing to pay it! C'mon charge me 40 euro while they didn't even repair the camera in the first place, it starts becoming a mater of principle rather than money! They did send me a loaner this time, which is fully functional (photography wise) but the top LCD display is broken sort of... yet another Leica S with a problem... and the 70mm lens they supplied as a loaner sounds like it's AF motor is gonna die soon... rather than a equal "bzzzzz" through the whole focusing range it goes sorta of like "BZZZzzzzzZZZZZzzzzzzuhhhhhhh" (did I write that like it can be understood? ) Very sorry to read this. Such things should not happen, whether we are talking about a high end professional camera or an amateur camera. I would imagine that every camera that is being repaired is checked again thoroughly before being returned to the customer. I must say that my contacts / repairs / maintenance with the Leica customer service are -touch wood- so far good, not to say excellent. When my S Typ 006 set had to be checked and maintained, they even fixed things (for free) that had not been asked for. I basically got back a new camera. Meanwhile they even gave my a loaner S Typ 007 (clever: as a result I moved on to the 007 within a few months). And the whole servicing took about 10 days including shipment. But there is simply no excuse to what happened to you. I would certainly not pay any additional fee in your case either. It is actually gross for the Leica customer service to ask this. Who is your contact at the Leica S customer service? Quote Link to post Share on other sites More sharing options...
Advertisement Posted September 9, 2017 Posted September 9, 2017 Hi leicapages, Take a look here Repair of my Leica S 006. I'm sure you'll find what you were looking for!
harryzet Posted September 9, 2017 Share #42 Posted September 9, 2017 could it be that the s is just a load of crap? Quote Link to post Share on other sites More sharing options...
John McMaster Posted September 9, 2017 Share #43 Posted September 9, 2017 Have you ever used one? john Quote Link to post Share on other sites More sharing options...
harryzet Posted September 9, 2017 Share #44 Posted September 9, 2017 is it possible? most seem not to work. i have a canon 5d which works flawless at a fraction of the cost. Quote Link to post Share on other sites More sharing options...
John McMaster Posted September 9, 2017 Share #45 Posted September 9, 2017 You seem to have a very false view of them, if you are happy with a 5D then you would never go back to one once you have used an S.... john Quote Link to post Share on other sites More sharing options...
harryzet Posted September 9, 2017 Share #46 Posted September 9, 2017 sorry, but i have to rely on my camera 100 percent. better to have 90 percent quality all of the time, than 100 percent some of the time. 1 Quote Link to post Share on other sites More sharing options...
John McMaster Posted September 9, 2017 Share #47 Posted September 9, 2017 Advertisement (gone after registration) If you think a 5D is 90% of an S quality ;-) IMHO a 5D is is way behind an M(240), which in turn is noticeably behind an S.... john Quote Link to post Share on other sites More sharing options...
xiaubauu2009 Posted September 10, 2017 Share #48 Posted September 10, 2017 If you think a 5D is 90% of an S quality ;-) IMHO a 5D is is way behind an M(240), which in turn is noticeably behind an S.... john My experience is different from yours. M is more reliable than the S as it is a far simpler camera with primitive yet effective mechanism. The S is like a arthritic geriatrics in He-Man suit with fragile internal component and unreliable electrical component and firmware control but wears a He-Man suit to let if feel indestructible. At the end, a lot of it crumble under it's own weight... M is still the way to go for Leica. Quote Link to post Share on other sites More sharing options...
Photon42 Posted September 10, 2017 Share #49 Posted September 10, 2017 My experience is different from yours. M is more reliable than the S as it is a far simpler camera with primitive yet effective mechanism. The S is like a arthritic geriatrics in He-Man suit with fragile internal component and unreliable electrical component and firmware control but wears a He-Man suit to let if feel indestructible. At the end, a lot of it crumble under it's own weight... M is still the way to go for Leica. Too late - have one now 1 Quote Link to post Share on other sites More sharing options...
Guest NEIL-D-WILLIAMS Posted September 11, 2017 Share #50 Posted September 11, 2017 You seem to have a very false view of them, if you are happy with a 5D then you would never go back to one once you have used an S.... john +1 Quote Link to post Share on other sites More sharing options...
jip Posted September 12, 2017 Author Share #51 Posted September 12, 2017 It'll be delivered today, after being checked by TWO technicians Leica told me... let's see if this time everything is fine and I can use the camera all the time without faults. 1 Quote Link to post Share on other sites More sharing options...
jip Posted September 14, 2017 Author Share #52 Posted September 14, 2017 The Leica S-E and 70mm Summarit-S CS came back from service! Wow, the camera operates as it should, autofocus is quick and fast and accurate, and the splitscreen/microprism focussing screen matches 101% with the autofocus (something I've never seen in any autofocus camera with a matte screen like this). Finally, after months of waiting and angry phone calls, Leica delivers service like they should have from the very beginning. Right now, I'm a happy shooter again (until the rubber comes lose again, which I hope it won't... but only time will tell). 2 Quote Link to post Share on other sites More sharing options...
Deliberate1 Posted September 14, 2017 Share #53 Posted September 14, 2017 Jip, glad to hear it ultimately worked out for you. I just got back my 35mm. With a new motor, it "snap" into focus. Much faster than my Zeiss (Contax) 35mm that lumbers its way into focus. Not complaining. I am grateful, as I have expressed in the past, to have access to the wonderful Contax glass via the adapter. For me, the 35, 120 and 210. While I have not spent the time to prove my theory, I wonder if one can expect better and faster service when broken gear is sent to Wetzlar through a Leica dealer rather than directly by the owner. It took basically three weeks from the time Leica Miami sent my 35mm for motor repair until it was returned to them. Curious how long it has taken to get S lens motor repairs completed when sent to Germany by the owner vs. dealer. I had a similarly favorable experience when my M9 had go off to the mothership when the screen failed. My M9 is now back in their hands for the sensor repair which, Josh at Miami said, would take approximately three months due to sensor availability. Since I have not shot it since I got my S nearly two years ago, the delay is no inconvenience. Though having it all shiny and all will entice me to take it for a walk. Quote Link to post Share on other sites More sharing options...
ocean2059 Posted September 14, 2017 Share #54 Posted September 14, 2017 Glad to see it all worked out at the end. I also had the motor replaced on my 35mm last month. The Leica DC store took real good care the whole repair process (4 weeks total). When everything works, the Leica S is the best system! 1 Quote Link to post Share on other sites More sharing options...
mgrayson3 Posted September 14, 2017 Share #55 Posted September 14, 2017 sorry, but i have to rely on my camera 100 percent. better to have 90 percent quality all of the time, than 100 percent some of the time. Then you have a backup, right? A photographer with no backup has no camera. Quote Link to post Share on other sites More sharing options...
lookbook Posted September 14, 2017 Share #56 Posted September 14, 2017 dutch always get the worse cameras!!: ) Quote Link to post Share on other sites More sharing options...
jip Posted September 15, 2017 Author Share #57 Posted September 15, 2017 dutch always get the worse cameras!! : ) So it seems, all the lemons come here! Quote Link to post Share on other sites More sharing options...
Guest NEIL-D-WILLIAMS Posted September 15, 2017 Share #58 Posted September 15, 2017 So it seems, all the lemons come here! Apples and oranges too :) ":) Neil 1 Quote Link to post Share on other sites More sharing options...
Photon42 Posted September 15, 2017 Share #59 Posted September 15, 2017 dutch always get the worse cameras!! : ) Wasn't aware Switzerland is part of the Netherlands (when thinking of my M10 saga) Quote Link to post Share on other sites More sharing options...
FlashGordonPhotography Posted September 16, 2017 Share #60 Posted September 16, 2017 sorry, but i have to rely on my camera 100 percent. better to have 90 percent quality all of the time, than 100 percent some of the time. Had two 5D's followed by two 5D2's. Three of them ended up at Canon. People seem to forget about mirrors falling out and such. All brands and models have problems. 100% reliability is a furfy. The real difference is that Canon can service a camera in days not months, not that they don't break. That's what Leica need to sort for working photographers. I shoot Leica for work so I know I'm on my own and take appropriate precautions. It'd be nice if they had some sort of real service times for repairs but they don't. I have always been self reliant, regardless of brand so Leicas shitty service is an inconvenience not a disaster. Anyway, regardless of brand every time I break something it's on a Friday with a full weekend shooting ahead. Nothing can help there except being prepared for anything. I have pretty much two of everything or a fully viable alternative. Such is the deal when shooting full time. Gordon 7 Quote Link to post Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.